Enterprise Service Management
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- General
- Secure Unified Endpoint Management
- Unified User Experience
- Release Notes
- Installation and Configuration
- Getting Started Guide
- Administrator Guide
- Secure Unified Endpoint Management
- Unified Endpoint Management
- UEM Guide: Navigation and Dashboards
- UEM Guide: Operating Systems
- UEM Guide: Agent Configuration
- UEM Guide: Endpoint Devices
- UEM Guide: Endpoint Configuration
- UEM Guide: Endpoint Protection
- UEM Guide: Software Distribution
- UEM Guide: Assignments
- UEM Guide: Deployments
- UEM Guide: Settings
- UEM Guide: Package Configuration
- EgoSecure Data Protection
- Update
- KnowledgeBase
- Classic to Co-Management Migration for Windows 10/11 Devices
- Create a Service Connection for Matrix42 PackageCloud
- Deploy Office365 for macOS
- UEM Agent uninstallation on macOS devices
- Empirum Service Bus Publishing Options
- Install EgoSecure Changes Listener or Service Bus Adapter (Legacy)
- Matching Rules for Service Bus Integration
- RabbitMQ Server Manual Installation
- RabbitMQ Troubleshooting
- RabbitMQ Securing with TLS/SSL
- Technical Preview
- Internal
- Unified Endpoint Management
- Client Management (Empirum)
- Release Notes
- Installation and Configuration
- Administrator Guide
- OS Deployment
- Software Management
- Configuration
- UEM Agent
- UEM Agent Windows - Extended Support Release
- UEM Agent Windows
- Changes, as compared to the Advanced Agent
- New features and changes since the release 2004
- Installation, Update and Rollout
- Functionality of the new software kiosk
- Installation window (Z-Dialog/Task List)
- Tips and Troubleshooting
- Customization of the user interface
- Installation of the UEM Agent via Silverback
- Pre-Logon Window
- Validation of packages before installation
- Check for signing
- Installation and login after reboot on Full disk encryption
- Alternative Package Sources
- Info page
- Survey
- Auto Update Flow Diagram
- UEM Depot Management
- UEM Agent Windows - Extended Support Release
- Depot Helper Service - HTTP(S)
- Matrix42 UEM Software Deployment - Best Practices
- Patch Management
- KnowledgeBase
- Client Management (Empirum) SaaS
- HowTo: Configuring an Offline Subdepot Server for OS Deployment
- HowTo: Subdepot and OS Deployment with Client Management (Empirum) SaaS
- HowTo: Setting up a Subdepot using WebDAV (outdated method)
- Certificate Error when using SaaS-EMC (/RDweb/Webclient)
- Deployment of the Software Management Agent (Empirum) SaaS
- Getting started with Client Management (Empirum) SaaS
- Upload Software Packages and OS Sources (Empirum) SaaS
- Enterprise Mobility Management (Silverback)
- Release Notes
- Installation and Configuration
- Silverback
- Silversync
- Silversync Guide I: System Requirements
- Silversync Guide II: Installation
- Silversync Guide III: Configuration
- Silversync Guide IV: Content Distribution
- Silversync Guide V: Personal File Management
- Silversync Guide VI: Access on iOS & iPadOS
- Silversync Guide VII: Access on Android
- Silversync Guide VIII: Configuring User Based Authentication Manually
- Cloud Connector
- Getting Started Guide
- Administrator Guide
- Management Guide
- Integration Guide
- Android Enterprise Integration
- Android Enterprise I: Set up your Android Enterprise
- Android Enterprise II: DPC Identifier Enrollment
- Android Enterprise III: Work Profiles
- Android Enterprise IV: Mobile Application Management
- Android Enterprise V: ZeroTouch Enrollment
- Android Enterprise VI: Knox Mobile Enrollment
- Android Enterprise VII: Knox Service Plugin
- API Integration
- Apple Deployment Programs
- Apple Deployment Programs I: Sign up for Apple Business Manager
- Apple Deployment Programs II: Configure Deployment Programs
- Apple Deployment Programs III: Configure DEP in Silverback
- Apple Deployment Programs IV: Manually add devices to DEP
- Apple Deployment Programs V: VPP in Silverback
- Apple Deployment Programs VI: User Enrollment
- Azure Active Directory Integration
- Certification Authority Integration
- ChromeOS Integration
- Exchange Protection Integration
- Exchange Protection Integration I: Exchange Online with Modern Authentication
- Exchange Protection Integration II: Exchange Online with Basic Authentication
- Exchange Protection Integration III: Exchange 2016
- Exchange Protection Integration IV: Exchange 2013
- Exchange Protection Integration V: Exchange 2010
- Identity Provider Integration
- Mail Gateway Integration
- Mail Gateway Integration I: Prerequisites
- Mail Gateway Integration II: SSL Certificate and Binding
- Mail Gateway Integration III: Install Application Request Routing
- Mail Gateway Integration IV: Create Server Farms
- Mail Gateway Integration V: Configure URL Rewrite
- Mail Gateway Integration VI: Connection Check
- Mail Gateway Integration X: User Based Certificate Authentication
- Mail Gateway Integration XI: Enterprise Certificate Authentication
- Secure Container Guide
- Service Bus Integration
- Android Enterprise Integration
- Application Configuration Guide
- Update Guide
- KnowledgeBase
- Activation Lock and Bypassing for iOS and iPadOS devices
- Add Corona Warn App for iPhone
- Add Enterprise Apps to Managed Google Play
- Advanced QR-Code Provisioning
- Allow only pre-authorized devices to become managed
- Android 12 Enrollment Changes for Android Enterprise
- Android Enterprise Recommended Devices
- Apple Push Notification Service Certificate Renewal
- Application Black- and Whitelisting
- Application Server Hardening Guide
- Backup and Device Migration Principles for Apple Devices
- Backup Policy for iOS and iPadOS devices
- Bulk Enrollments with Samsung Knox Mobile Enrollment
- Bulk Provision Users
- Bulk Staging Mode
- Cisco Security Connector Umbrella Setup
- Classroom Configuration
- Companion Push Notification Certificate Update
- Concurrency Settings Overview
- Create a Custom Profile for Apple devices
- Create a new System User
- Customize Email and SMS Templates
- Device Enrollment Program: Profile Bulk Assignment
- Device Enrollment Program: Token Alerts
- Device Enrollment Program: Token Renewal
- Device Enrollment Program: Troubleshooting Guide
- Device Enrollment Program: Token Creation on macOS
- Device Enrollment Program: Token Creation on Windows
- Enable Application List Privacy
- Enforced Blacklist Whitelist for iOS and iPadOS
- Enforced Blacklist Whitelist for Samsung Knox
- Exchange Protection Allow managed devices
- Exchange Protection and Windows Remote Management
- Factory Reset Protection and Bypassing for Android and Samsung Knox
- Home Screen Layout Configuration
- Hotfix Overview
- LDAP Syntax and Filter
- Missing Device Models: Add a new model
- Missing Device Models: Overview
- Multiple Domain Connection with LDAP Mappings
- OAuth Support for native Mail on Apple devices
- Open Web Clips with Chrome or Edge on iOS and iPadOS devices
- Powershell Server Roles & Features Installation
- Prevent unenrollments and factory wipe
- Replace SSL Certificate
- Reset Admin Password
- Server Time and Date Format
- Set Retention Period and Enable or Disable Additional Logs
- Single App Mode for iOS and iPadOS devices
- Troubleshoot Enrollment Issues via Self Service Portal
- Troubleshoot Installation Error 1923
- Troubleshoot Invalid MDM Profiles
- Troubleshoot Profile Installation Issues
- Uninstall or Reinstall Silverback
- Uninstall UEM Agent on macOS devices
- Volume Purchase Program: Operation Modes
- Volume Purchase Program: Token Renewal
- Web Content Filter for iOS and iPadOS
- Windows 10/11 All about Windows Autopilot
- Windows 10/11 Bulk Enrollments with Empirum and Provisioning Packages
- Windows 10/11 Create custom profiles
- Windows 10/11 Working with Firewall Rules and Remote Desktop
- Windows 10/11 Diagnostics and Logs
- Windows 10/11 Bulk Enrollments via Provisioning Packages
- WPA Enterprise Settings for Apple and Android Enterprise
- Migration Guide
- Enterprise Mobility Management (Silverback) SaaS
- Enterprise Manager
- Release Notes
- Installation and Konfiguration
- Getting started Guide
- Administrator Guide
- Administration
- Inventory
- Packages
- Distribution
- Troubleshooting
- Manuals
- "Continue on Error" rollout plans
- Action: Application Monitoring
- Action: Create/ Remove File
- Action: Create/ Remove Folder
- Action: Create/ Remove Registry Value
- Action: Download Software Package
- Action: Install/ Uninstall Application
- Action: Install/ Uninstall Package
- Action: Restart Computer
- Action: Set Environment Variable
- Action: Show Information
- Action: Start/ Stop Local Service
- Action: Start/ Stop Process
- Action: User & Groups
- Configurationmenu for background jobs
- EM Agent Autoupdate
- EM Agent: Do not disturb
- EM Agent: Postpone
- EM Agent: Set-up and structure
- EM Communication Encryption
- How to customize the EM Agent UI
- Support of SCCM Maintenance Windows
- FAQ
- Access problems after upgrade to Server 2022
- Access to EM web console no longer possible
- Automatic start of the Agent GUI
- Client folder structure EM Agent v7/19/20
- Communication EMv7 Agent
- Downloads with the EM Agent
- EMv7 agent logging engine
- EM Agent v7/19/20 Logs
- EM/ SCCM Agent status messages
- Error when connecting the agent UI with the service
- Extend EM Setup Server Log
- Folder structure EM-Server installation
- How do filters work?
- How is the distribution point selected by the agent?
- How to increase number of computers for OSD tasks manually
- How to manage SCCM task sequences with EM variables
- How to perform a manual EM database update
- New installation with existing database
- Port Configuration Enterprise Manager
- PSADK Package: EM-Agent
- PSADK Package: SQL-Server
- Restricted number of computers for EM tasks
- Support Guideline for Ticket Opening
- Where do the inventory information come from?
- Which SCCM application areas does the EM support?
- Patch Catalog for MEM
- Release Notes
- Installation requirements
- Installation and Configuration
- FAQ
- Certificate validation sites to permit M42 Patch
- Error "Unable to load DLL 'STLib.dll'" when starting the patch catalog
- Error Message when installing patches on the client (0x800b0109)
- Error parsing the Matrix42 Patch Catalog update catalog. Certificate verification failed
- How to create, export and import a self-signed WSUS certificate
- M42 Patch supported Products list
- Patch Catalog Log Files
- Supported languages for patch data
- URL exception list
- Client Management (Empirum)
- Endpoint Security
- EgoSecure
- Documents and manuals
- KnowledgeBase
- Solutions
- EgoSecure Server
- Modules
- Application Control: Setting up Application Control to make Empirum the only one trusted installer
- Encryption: Showing overlay icons for encrypted files and folders
- Full Disk Encryption: Performing updates without errors
- IntellAct Automation: Setting up EgoSecure IntellAct Automation to trigger Matrix42 Workspace Management workflows
- General
- EgoSecure Service Bus Adapter
- Basics
- Known issues
- Solutions
- EgoSecure Data Protection SaaS
- EgoSecure Data Protection UUX Console
- EgoSecure Release Notes
- EgoSecure
- Unified User Experience
- Enterprise Service Management
- FireScope
- Secure Discovery & Dependency Mapping (SDDM)
- Getting Started
- User Guide
- Best Practices
- Blueprints
- Cherwell Integration
- Cloud Migration Risk Analysis
- Clusters
- Configuration Items
- Credentials
- Data Collection / Attributes
- Discovery
- FireScope REST API
- Rest API – Applying a Blueprint to Configuration Items
- Rest API – Attributes
- Rest API – Attribute History
- Rest API – CI Relationships
- Rest API – Configuration Items
- Rest API – Edge Devices
- Rest API – Getting Started
- Rest API – Logical Groups
- Rest API – Retrieving an Element’s Schema
- Rest API – Service Groups
- Rest API – Users
- Rest API – User Communication
- Rest API – User Groups
- Rest API – Using the Firefox REST Client Plugin
- Grouping Monitored Assets
- Intro to SDDM
- IP Groups
- Matrix42 CMDB Integration
- Matrix42 Incident Integration
- Migrating CIs
- Notifications
- Reports
- Run Setup Wizard
- ServiceNow Integration
- Service Groups and Dependencies
- SysObjectIDs
- User Management
- Virtual Environment
- Admin Guide
- Agent Installation and Configuration
- Azure Agent Dependency Collection
- Edge Device Installation
- Known Issues and Workarounds
- Notifications
- Pre-Deployment (On-Site)
- Release Notes - Past Versions
- Release Notes SDDM v4.7.0
- Release Notes SDDM v4.7.1
- Release Notes SDDM v4.7.2
- Azure VM Discovery
- Setup and Register Edge Device(s)
- System Requirements
- Service Performance Manager (SPM)
- Getting Started
- User Guide
- Configuration of Monitored Assets
- Credentials
- Data Collection
- Data Collection Methods
- Event Management
- FireScope REST API for SPM
- REST API
- Rest API- Using the Firefox RESTClient Plugin
- Rest API – Aggregate Event Definitions
- Rest API – Applying a Blueprint to Configuration Items
- Rest API – Attributes
- Rest API – CI Relationships
- Rest API – Clusters
- Rest API – Configuration Items
- Rest API – Edge Devices
- Rest API – ESB Transports
- Rest API – Event Definitions
- Rest API – Logical Groups
- Rest API – Maintenance Windows
- Rest API – Notifications
- Rest API – Policies
- Rest API – Retrieving an Element’s Schema
- Rest API – Retrieving Attribute History
- Rest API – Service Groups
- Rest API – Tags
- Rest API – Tag Elements
- Rest API – Users
- Rest API – User Communication
- Rest API – User Experience Checks
- Rest API – User Groups
- Rest API – Visual Controls
- Grouping Monitored Assets
- Macro
- Network Traffic
- Network URL
- Notification
- Page Title
- Service Dependency
- User Management
- Admin Guide
- Best Practices
- Secure Discovery & Dependency Mapping (SDDM)
- MyWorkspace
- MyWorkspace Guide
- Configure AD user provisioning for “Remote Desktop Connection” and “Remote App” applications
- How-To: Configure Dynamic Account Mapping to sync users into a connected AAD
- Connect Active Directory with MyWorkspace
- Connect Adobe Creative Cloud with MyWorkspace
- Connect Matrix42 Service Management to MyWorkspace
- Connect Microsoft Azure Active Directory with MyWorkspace
- Getting Started with Amazon Web Services in MyWorkspace
- Getting Started with the Matrix42 Remote Desktop Gateway
- Getting Started with ZScaler (Admin) in MyWorkspace
- Get logs from Internet Explorer
- HowTo: Add a custom SSL certificate to the Remote Desktop Gateway
- HowTo: Configure Proxy Exception for Windows Agent
- HowTo: Configure proxy settings for Active Directory Connector
- HowTo: Enable multiple sessions for Remote Desktop Services
- HowTo: Integrate GotoMeeting for Authentication and Provisioning
- HowTo: Integrate Remote Desktop Services into MyWorkspace
- HowTo: Setup SSO with your Active Directory (using NTLM)
- HowTo: Update the Active Directory Connector
- HowTo: Update the Matrix42 Remote Desktop Gateway
- HowTo: Use Remote Desktop Gateway with Windows Server 2012 Connection Brokers
- Integrate Azure Management Portal seamlessly
- IP-Filtering Limitation: Custom OAuth 2 Service Provider with Resource Owner Flow
- Manage Groups
- Network Requirements for Remote Desktop Gateway
- Network Requirements of the Active Directory Connector
- Notification
- Reference: Matrix42 Remote Desktop Gateway Controller Command Line Interface
- Security Consideration
- System Requirements of Matrix42 Remote Desktop Gateway
- Troubleshoot the Active Directory Connector
- Troubleshoot the Remote Desktop Gateway
- Video: How to add a Web or SaaS application
- MyWorkspace Guide
- Remote Control / FastViewer
- Service Management
- Service Catalog Guide
- Approvals App
- Objects
- Service Catalog Basics
- Service Catalog configuration
- Service Desk Guide
- Preparations
- Adding Data about Employees and Assets
- AD Configuration Settings for "Reset Account" Action
- Assigning Roles
- Creating Roles
- Importing Mobile Devices
- Service Desk Global Settings and E-Mail Robot
- Service Level Management
- Creating an Operation Level Agreement
- Creating an Underpinning Contract
- Creating a Service Level
- Creating a Service Level Agreement
- Defining Holidays
- Defining Work Times
- Example 1: Basic Calculation
- Example 2: Creation Date Outside Working Times
- Example 3: Moving Escalation Points To a Working Day
- Example 4: Escalation Points Outside Working Times
- Example 5: Service Level Units in Hours and Days
- Example 6: Moving Escalation Points
- Example 7: Creation Date Outside Working Times, Ticket Paused
- Example: Filling Out a Service Level Agreement
- Templates
- Functional Principles
- Working with Service Desk
- Creating Appointments
- Creating Notes
- Deleting Objects in Service Desk
- Field Service Management
- Managing Announcements
- Managing Change Requests
- Managing Incidents
- Accepting an Incident
- Archiving Outdated Incidents
- Closing an Incident
- Creating an Incident
- Creating an Incident with a Quick Call
- Editing an Incident
- Forwarding an Incident
- Merging Incidents
- Pausing an Incident
- Recovering a Computer
- Reinstalling a Computer
- Repairing Services
- Resetting User Accounts for Incidents
- Searching for Incidents
- Service Desk: Mobile Device Management Activities
- Starting Remote Support
- Taking over an Incident
- Unassigning Services
- Managing Journal Entries
- Managing Knowledge Base Articles
- Managing Problems
- Managing Tasks
- Reporting Key Data in Service Desk
- Searching for Tickets
- Service Desk E-mail Notifications
- Tracking Working Time
- Working with Dashboard in Service Desk
- Configuration Items: Dialog Pages
- Common actions
- Configurations
- Working with Matrix 42 Call Tracker
- Preparations
- Self Service Portal Guide
- Scope of Features
- Standard Roles and Permissions
- Working with Self Service Portal
- Accepting Provided Services
- Approving or Declining Orders
- Defining a Delegate
- Managing Change Requests
- Managing Incidents
- Managing Knowledge Base Articles
- Managing Mobile Devices
- Managing Personal Data
- Managing Tickets
- Monitoring Orders
- Ordering Services
- Reordering Existing Orders
- Repairing Services
- Reporting Key Data in Self Service Portal
- Returning Employee's Services
- Returning Services
- Searching Address Book Contacts
- Sorting Services by Relevance in Portal
- Submitting Feedback to Matrix42
- Viewing Announcements
- Workplace
- Administration Guide
- Administration and Configuration
- Integration
- Integration Framework
- Built-In Data Providers
- Built-in data providers overview
- Datacenter inventory
- Empirum connector
- How to configure LIS-Online Update data provider
- Matrix42 MyWorkspace
- MWM AirWatch
- MWM Silverback
- Oracle Inventory
- SCCM inventory and Enterprise Manager inventory
- Virtual infrastructure, software, and hardware inventory
- How to configure and activate the inventory data providers
- How to check the inventory results
- Importing motion history for virtual machines
- Prerequisites for Citrix XenServer Inventory
- Prerequisites for Microsoft Hyper-V Inventory
- Prerequisites for Unix inventory
- Prerequisites for VMware vCenter Inventory
- Prerequisites for Windows inventory
- Data provider attribute field mapping
- Empirum connector attribute mapping
- Hyper-V, XenServer and vCenter inventory attribute mapping
- Intune data provider attribute mapping
- MDM AirWatch data provider attribute mapping
- SCCM data provider attribute mapping
- Silverback data provider attribute mapping
- Unix inventory data provider attribute mapping
- Windows inventory data provider attribute mapping
- Release Notes
- Database Schema Changes 10.0.2 (LTSB)
- Database Schema Changes 10.0.x
- Database Schema Changes 10.1.x
- Database Schema Changes 11.0.x
- Database Schema Changes 9.0.x
- Database Schema Changes 9.1.x
- Important or Breaking Changes
- Release Notes for Enterprise Service Management and Digital Workspace Platform 10.0 Update 2
- Release Notes for Enterprise Service Management and Digital Workspace Platform 10.0 Update 3
- Release Notes for Enterprise Service Management and Digital Workspace Platform 10.1
- Release Notes for Enterprise Service Management and Digital Workspace Platform 10.1 Update 1
- Release Notes for Enterprise Service Management and Digital Workspace Platform 11.0
- Release Notes for Enterprise Service Management and Digital Workspace Platform 11.0.1
- Release Notes for Enterprise Service Management and Digital Workspace Platform 11.0.2
- Release Notes for Enterprise Service Management and Digital Workspace Platform 10.0 Update 4
- Release Notes for Software Asset and Service Management 10.0
- Release Notes for Software Asset and Service Management 10.0 Update 1
- Release Notes for Software Asset and Service Management 9.1
- Release Notes for Software Asset and Service Management 9.1 Update 1
- Release Notes for Software Asset and Service Management 9.1 Update 3 RC1
- Release Notes for Software Asset and Service Management 9.1 Update 3 (GA)
- Release Notes for Software Asset and Service Management 9.1 Update 3 RC2
- Release Notes for Software Asset and Service Management 9.1 Update 3 RC3
- Release Notes for Software Asset and Service Management 9.1 Update 2
- Solved Problems 10.0.x
- Solved Problems 10.1.x
- Solved Problems 11.0.x
- Solved Problems 9.1.x
- Solved Problems 9.0.x
- 030SolutionBuilder Guide
- Add-Ons
- AIOS Connectivity
- Alternative Known Error handling
- Assigning AAD accounts to an AAD group via provisioning
- Deployment Management
- Empirum Service Provisioning
- Enterprise Queue Management (EQM)
- SDDM Data Provider - CI, Service, Dependency Federation
- Release Management
- Maintenance and Blackout Windows
- Dependency Graph
- Virtual Support Agent (Marvin) Guide
- Master Data Guide
- Service Catalog Guide
- Software Asset Management
- ServiceStore Platform Guide
- Software Asset Management Guide
- Asset Management
- Starting with Asset Management
- Inventory data about devices and infrastructure
- Object model for Asset Management
- Permissions for navigation items in the Assets application
- Permissions to actions available in the Assets application
- Permissions to dialogs available in the Assets application
- Permissions to previews available in the Assets application
- Settings for Asset Management
- What processes can be established in Asset Management
- Understanding Asset Management
- Background processing for asset management
- Charts in Assets
- How Asset Management works
- How to connect to Linux/Unix system from Windows using SSH
- Identifying imported mobile devices and their users
- Managing assignment of principal user for computers
- Monitoring end of life for assets
- Report - Asset Inventory
- Report - Server Documentation
- Setting dependencies and using the Show Dependencies action
- UEM Mode
- What are clusters and storage devices
- What is an endpoint device
- What is an environment
- What is a complex system
- What is a stock keeping unit
- What is a workplace
- Use Cases in Asset Management
- Managing ownership of a complex system
- Managing ownership of a workplace
- Managing principal user of a complex system
- Managing principal user of a workplace
- Managing status of a complex system
- Managing status of a workplace
- Merging duplicates and stock forecast for SKUs
- The Complete Inventory action for computers
- The Establish Remote Connection action
- The Manage Device action for endpoint devices
- Starting with Asset Management
- Contract Management
- Starting with Contract Management
- Lifecycle of contracts and contract items
- Managing Procurement Processes
- Object model for Contract Management
- Permissions for navigation items in the Contracts application
- Permissions to actions available in the Contracts application
- Permissions to dialogs available in the Contracts application
- Permissions to previews available in the Contracts application
- Settings for Contract Management
- Supporting objects of the Contracts application
- Types of contract objects
- Understanding Contract Management
- Background processing for contract management
- Charts in Contracts
- Contract lifecycle and requisition process
- Depreciation of asset's costs
- Handling deletion in Contract Management
- Managing a master contract
- Managing a purchase contract
- Managing a volume license agreement
- Managing billing data for contract items
- Managing contract items
- Planning costs
- Report - Cost Center/Cost Category Forecast
- Report - Cost Controlling
- Report - Cost Planning Details
- Report - Procurement Profit
- Requisition process
- Specifics of contract items of maintenance and professional service
- What are ledger accounts
- What is a requisition template
- Use Cases in Contract Management
- Changing status for a master contract
- Changing status of contracts and contract items
- Cost Analysis for contract items
- How to create a requisition
- Importing cost categories
- Importing ledger accounts
- Importing material groups
- Importing material records
- Managing business partners
- Managing payments for a contract
- Payments' сhart for a сontract
- Requesting requisitions for software products
- Requesting requisitions for stock keeping units
- Saving links to files in a network folder for Contract Management
- Speeding up creation of new contracts and contract items
- Synchronizing purchase requisitions
- Tracking costs for contract items
- Tracking costs for master contracts, volume license agreements, and purchase contracts
- Starting with Contract Management
- License Management
- Starting with License Management
- Understanding License Management
- Microsoft SQL Server - license requirements with virtualization
- Licensing in cluster of hypervisors with automatic load balancing
- Licensing of multiple versions of same software for same consumer
- Agentless discovery and inventory
- Automatic change of license model with downgrades
- Charts in Licenses
- Configure remote application usage and platform access tracking
- Consolidating license requirements for suites
- Data object model for license management
- Examples of software suite consolidation
- Extent of license model change with downgrades
- License assignment
- Background processing for license management
- License mobility with virtual machines
- License requirements
- Logic behind license entitlement
- Manage compliance with 'concurrent use' license model
- Microsoft SQL Server - License models provided by LIS
- Microsoft Windows Server - License models provided by LIS
- Notifications about active processes in License Management
- Object model for License Management
- Oracle Database Worksheet
- Permissions for navigation items in the Licenses application
- Permissions to actions available in the Licenses application
- Permissions to dialogs available in the Licenses application
- Permissions to previews available in the Licenses application
- Priorities used when assigning downgradeable licenses
- Report - Cost Saving Potential
- Report - Financial Risk Assessment
- Report - License Inventory
- Report - Software Compliance
- Report - Software Usage Saving Potential
- Settings for License Management
- Settings relevant for creation of license requirements
- Single engine activation for License and Asset Management
- What are fingerprints
- What are license models
- What is a license
- What is a software product
- What is consolidation of license requirements
- Use Cases in License Management
- Adding base licenses to a license
- Adding base licenses to a license conversion
- Apply LIS template to software products
- Automate license requirements for client access (CAL)
- Automate license requirements for Matrix42 Enterprise Service Management
- Changing ownership of a license (transferring a license)
- Checking for possible entitlement of license requirements
- Checking status of software products
- Checking usage status and possible entitlements of licenses
- Create license requirements for Microsoft Extended Security Updates (ESU)
- Create license requirements for Software-as-a-Service (SaaS)
- Create license requirements from remote application usage
- Create license requirement rules
- Creating a license from a SKU
- Creating license requirements manually
- Dealing with a discontinued LIS template for a software product
- Defining license requirements for software products
- Determine license requirements for Oracle Java SE
- Fixing failed validation of an invalid license
- Handling the end of maintenance for a license
- How to improve display of AD groups
- How to manage the end of maintenance for software products available in the non-specific version only
- Importing licenses using the standard template
- License edit form
- License requirements created from Service Catalog bookings
- License requirements originating from Active Directory permissions
- License requirement rules in examples
- Recognizing commercial software from fingerprints
- Setting a baseline for software products
- Setting a license custodian for software products
- Setting confirmation mode for software products
- Setting notifications about expiring licenses
- Set reporting scope for software products
- Tracking local usage for software products
- Trend analysis for software products
- Unused installations for software products
- Updating a license based on matching SKUs
- Using license pools to provide licenses and control entitlement
- Using several license models for a single software product
- Validation of purchased license when saving changes
- Viewing the license library for software products
- License Intelligence Service
- Master Data
- Starting with Master Data
- How Master Data works
- Introduction to managing the employees' data
- Master data about your organization and people
- Permissions for navigation items in the Master Data application
- Permissions to actions available in the Master Data application
- Permissions to dialogs available in the Master Data application
- Permissions to previews available in the Master Data application
- Settings for Master Data
- Understanding Master Data
- Use Cases in Master Data
- Starting with Master Data
- Software Asset Management for SaaS Add-on
- SAP Compliance Add-on
- Matrix42 Cloud Expense Management Add-on
- IBM Compliance Add-on
- Matrix42 Oracle Compliance Add-on
- [Archive] Oracle Database Inventory (external scanner)
- How to Guides
- Check inventory of Oracle databases step-by-step
- Configure data providers for Oracle and Datacenter inventory
- Configure the virtual scan appliance
- Enable automatic inventory of Oracle databases and datacenter
- Install scan agents
- Monitor Oracle database and Datacenter inventory results
- Scan machines via router
- Implementation Guides
- Reference
- How to Guides
- FINAL ARTICLES
- DRAFT ARTICLES
- [German] The Matrix42 Remote Control Extension
- Additions to Generic Inventory add-on
- Change ownership of an object
- Copy of Sending emails triggered by events in FireScope
- How license management works in general
- How to identify installed applications not used anymore
- How to reconcile the status of license compliance
- How to Set Up Real-Time Scanning of VMware vCenter Inventory
- License Management
- License Management Guide
- Microsoft SQL Server - license models by edition
- Microsoft SQL Server - license models of SQL Server Enterprise edition
- Microsoft SQL Server - license models of SQL Server Standard edition
- Microsoft SQL Server - license model of SQL Server Datacenter edition
- Permissions to dialogs accessible from all applications
- Permissions to previews accessible from all applications
- Supported versions on test systems
- The Matrix42 Remote Control Extension
- Topics from training manual
- Viewing the dependency map for objects
- Matrix42 Add-on for Intune Inventory
- Generic Inventory Data Provider
- Matrix42 Add-on for Empirum Inventory
- Azure Hybrid Benefit Add-On
- Configuring and running the Azure Hybrid Benefit data provider
- Creating the service connection for Azure Hybrid Benefit data provider
- Ensuring compliance of Azure Hybrid Benefit for Windows Server
- Uninstalling the Azure Hybrid Benefit extension
- What data Azure Hybrid Benefit data provider imports
- What is Azure Hybrid Benefit add-on
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- FAQ: Digital Workspace Platform SaaS
- Getting started with Digital Workspace Platform SaaS
- HowTo: Configuration of Active Directory
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- HowTo: Integration with Power BI
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- Sample: Fleet Management Application
- Build basic Fleet Management Application
- Car Tracking 1: Introduce Custom Control "Map"
- Car Tracking 2: Web Service for Tracking Car
- Car Tracking 3: Car Action "Track on Map"
- Configuration Package
- Configuring Application Security
- Define Fleet Management Data Model and Configuration Project
- Use Themes to customize Fleet Management application appearance
- Use Workflow to implement "Report Accident" action
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- Workers FAQ
- Can a license enabling the Worker Technology help to fix issues with the Workflow Engine after an Update to 10.0.2 or higher?
- Error message System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it
- I have the issue that Workflow Studio is not licensed. Do I need the Worker Technology or a license enabling it to solve that?
- What are the known issues with Workflow Worker in 10.0.2?
- What can I do if Emails are not sent after the update to 10.0.2?
- What can I do if the Workflow Studio shows the unhandled exception error message when publishing a workflow?
- What can I do if Workflows are frozen in status “in a queue” if I have the new Worker Technology enabled and licensed?
- What can I do if Workflows can not be chosen in Compliance Rule or Engine Activation if I have the new Worker Technology enabled and licensed?
- What can I do if Workflows that use PowerShell activities can not load 64-bit modules when using new Worker Technology?
- What is required to switch back from the Workflow Technology to Microsoft AppFabric in my environment?
- What is required to switch the Workflow Execution Engine to the new Worker Workflow in my environment?
- What should I do if the Workflow Execution Engine has been automatically changed to the new Worker Technology after saving a Workflow?
- Why action "Set Execution Engine" shows that my Workflow runs on "Workers" when in Preview it is still "AppFabric"?
- Will an update activate Worker to execute tasks instead of Data Gateways automatically?
- Will an update switch all workflows to be executed by the new Worker Technology automatically?
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