Access to actions: Roles 1 - 5
|
|
Service Delivery Management |
Service Catalog Management |
Field Service |
AD Administration |
AD Connector |
|---|---|---|---|---|---|
|
Objects/Actions |
1 |
2 |
3 |
4 |
5 |
| Administration > Add Active Directory Domain | - | - | - | • | - |
| Administration > Integration > Domains > Edit | - | - | - | • | - |
| Administration > Integration > Domains > Delete | - | - | - | • | - |
| Administration > Integration > Domains > Export | - | - | - | • | - |
| Administration > Settings > Edit | - | - | - | • | - |
|
Administration > Connectors > Check Connectivity |
- |
- |
- |
- |
- |
|
Administration > Connectors > Disable Connector |
- |
- |
- |
- |
- |
|
Administration > Connectors > Enable Connector |
- |
- |
- |
- |
- |
|
Administration > Data Providers > Enable |
- |
- |
- |
- |
- |
|
Administration > Data Providers > Disable |
- |
- |
- |
- |
- |
|
Administration > Data Providers > Activate |
- |
- |
- |
- |
- |
|
Administration > Data Providers > Activate (Full Import) |
- |
- |
- |
- |
- |
| Master Data > Groups > AD Groups | - | - | - | • | - |
| Master Data > Groups > AD Groups > Add AD Groups | - | - | - | • | - |
| Master Data > Groups > AD Group > Edit | - | - | - | • | - |
| Master Data > Groups > AD Group > Delete | - | - | - | • | - |
| Master Data > Groups > AD Group > Export | - | - | - | • | - |
| Service Catalog > Collaboration > Tasks > Add Task | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Edit | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Accept | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Forward | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Pause | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Return to Role | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Delete | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Close | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Track Working Time | • | • | • | • | - |
| Service Catalog > Collaboration > Tasks > Export | • | • | • | • | - |
| Service Catalog > Collaboration > Notes > Add Note | • | • | • | • | - |
| Service Catalog > Collaboration > Notes > Edit | • | • | • | • | - |
| Service Catalog > Collaboration > Notes > Delete | • | • | • | • | - |
| Service Catalog > Collaboration > Notes > Export | • | • | • | • | - |
| Service Catalog > Orders > Export | • | - | • | • | - |
| Service Catalog > Settings > Edit | - | - | - | • | - |
|
Service Catalog > Service Portfolio > Add to Catalogs |
• |
• |
- |
- |
- |
|
Service Catalog > Service Portfolio > Show Dependencies |
• |
• |
- |
- |
- |
|
Service Catalog > Service Portfolio > Assign Service |
• |
• |
- |
- |
- |
|
Service Catalog > Service Portfolio > Repair Service |
• |
• |
- |
- |
- |
|
Service Catalog > Bookings > Create Incident |
• |
- |
• |
- |
- |
|
Service Catalog > Service Portfolio > Detect Demand |
• |
• |
- |
- |
- |
|
Service Catalog > Orders > Finish Approval |
• |
- |
- |
- |
- |
|
Service Catalog > Orders > Finish Provisioning |
- |
- |
• |
- |
- |
|
Service Catalog > Bookings > Import |
- |
- |
- |
- |
- |
|
Service Catalog > Service Portfolio > Unassign Service |
• |
• |
- |
- |
- |
|
Service Catalog > Service Catalog > Catalogs > Change Currency |
• |
• |
- |
- |
- |
|
Service Catalog > Service Catalog > Catalogs > Export Catalog Items |
• |
- |
- |
- |
- |
|
Service Catalog > Service Catalog > Catalogs > Import Catalog Items |
• |
• |
- |
- |
- |
|
Service Catalog > Service Catalog > Catalogs > Copy Catalog |
• |
• |
- |
- |
- |
|
Service Catalog > Service Catalog > Catalogs > Change Catalog Ranking |
• |
• |
- |
- |
- |
|
Service Catalog > Service Catalog > Catalogs > Portal Preview |
• |
- |
- |
- |
- |
| Service Desk > Collaboration > Tasks > Edit | • | - | • | • | - |
|
Service Desk > Collaboration > Tasks > Accept |
• |
- |
• |
• |
- |
| Service Desk > Collaboration > Tasks > Delete | • | - | • | • | - |
| Service Desk > Collaboration > Tasks > Export | • | - | • | • | - |
| Service Desk > Collaboration > Tasks > Reopen | • | - | • | • | - |
| Service Desk > Collaboration > Tasks > Close |
• |
- |
• |
• |
- |
| Service Desk > Collaboration > Calendar > Add Appointment | • | - | • | • | - |
| Service Desk > Collaboration > Appointment > Edit | • | - | • | • | - |
| Service Desk > Collaboration > Appointment > Create Task | • | - | - | - | - |
| Service Desk > Collaboration > Appointment > Delete | • | - | • | • | - |
| Service Desk > Collaboration > Appointment > Export | • | - | • | • | - |
| Service Desk > Collaboration > Notes | - | - | • | • | - |
| Service Desk > Collaboration > Notes > Add Note | • | - | • | • | - |
| Service Desk > Collaboration > Notes > Note > Edit | • | - | • | • | - |
| Service Desk > Collaboration > Notes > Note > Delete | • | - | • | • | - |
| Service Desk > Collaboration > Notes > Note > Export | • | - | • | • | - |
| Service Desk > Collaboration > Notes > Note > Create Task | • | - | - | - | - |
| Service Desk > Settings > Edit | • | - | - | • | - |
|
Service Desk > Announcements > Copy Announcement |
• |
- |
- |
- |
- |
|
Service Desk > Create Announcement |
• |
- |
- |
- |
- |
|
Service Desk > Create Incident |
- |
- |
- |
- |
- |
| Service Desk > Collaboration > Tasks > Add Task |
• |
- |
• |
• |
- |
| Service Desk > Collaboration > Tasks > Forward |
• |
- |
• |
• |
- |
|
Service Desk > Collaboration > Tasks > Pause |
• |
- |
• |
• |
- |
|
Service Desk > Collaboration > Tasks > Return to Role |
• |
- |
• |
• |
- |
|
Service Desk > Track Working Time |
• |
- |
• |
• |
- |
| Self Service Portal > Reorder | • | • | • | • | • |
| Self Service Portal > Add Change | • | • | • | • | • |
| Self Service Portal > Withdraw | • | • | • | • | • |
| Self Service Portal > Remind | • | • | • | - | • |
| Self Service Portal > Repair | • | • | • | • | • |
| Self Service Portal > Return | • | • | • | • | • |
| Self Service Portal > Report an Issue | • | • | • | • | • |
| Self Service Portal > Add Ticket | • | - | - | • | • |
| Self Service Portal > Reopen | • | • | • | • | • |
| Legend: |
• = Permitted |
- = Not defined |