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Matrix42 Self-Service Help Center

Access to actions: Roles 6 - 11

 

Empirum
Administration

Empirum
Connector

MDM Administrator

MDM Connector

SCCM Administration

SCCM Connector

Objects/Actions

6

7

8

9

10

11

Administration > Add Active Directory Domain - - - - - -
Administration > Integration > Data Providers > Add Generic Connector - - - - -
Administration > Integration > Domains > Edit - - - - - -
Administration > Integration > Domains > Delete  - - - - - -
Administration > Integration > Domains > Export - - - - - -
Administration > Settings > Edit - -

Administration > Connectors > Check Connectivity

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-

-

-

-

-

Administration > Connectors > Disable Connector

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-

-

-

-

-

Administration > Connectors > Enable Connector

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-

-

-

-

-

Administration > Data Providers > Enable

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-

-

-

-

-

Administration > Data Providers > Disable

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-

-

-

-

-

Administration > Data Providers > Activate

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-

-

-

-

-

Administration > Data Providers > Activate (Full Import)

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-

-

-

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-

Master Data > Groups > AD Groups - - - - - -
Master Data > Groups > AD Groups > Add AD Groups - - - - - -
Master Data > Groups > AD Group > Edit  - - - - - -
Master Data > Groups > AD Group > Delete - - - - - -
Master Data > Groups > AD Group > Export - - - - - -
Service Catalog > Collaboration > Tasks > Add Task - -
Service Catalog > Collaboration > Tasks > Edit - -
Service Catalog > Collaboration > Tasks > Accept - -
Service Catalog > Collaboration > Tasks > Forward - -
Service Catalog > Collaboration > Tasks > Pause - -
Service Catalog > Collaboration > Tasks > Return to Role - -
Service Catalog > Collaboration > Tasks > Delete - -
Service Catalog > Collaboration > Tasks > Close - -
Service Catalog > Collaboration > Tasks > Track Working Time - -
Service Catalog > Collaboration > Tasks > Export - -
Service Catalog > Collaboration > Notes > Add Note - -
Service Catalog > Collaboration > Notes > Edit - -
Service Catalog > Collaboration > Notes > Delete - -
Service Catalog > Collaboration > Notes > Export - -
Service Catalog > Orders > Export - -

Service Catalog > Orders > Finish Provisioning

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-

-

-

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-

Service Catalog > Settings > Edit - - -
Service Catalog > Service Portfolio > Add to Catalogs - - - - - -
Service Catalog > Service Portfolio > Show Dependencies - - - - - -
Service Catalog > Service Portfolio > Assign Service - - - - - -
Service Catalog > Service Portfolio > Unassign Service - - - - - -
Service Catalog > Service Portfolio > Repair Service - - - - - -
Service Catalog > Service Portfolio > Detect Demand - - - - - -
Service Catalog > Bookings > Import - - - - - -
Service Catalog > Bookings > Create Incident - - - - - -
Service Catalog > Service Catalog > Catalogs > Change Currency - - - - - -
Service Catalog > Service Catalog > Catalogs > Export Catalog Items - - - - - -
Service Catalog > Service Catalog > Catalogs > Import Catalog Items - - - - - -
Service Catalog > Service Catalog > Catalogs > Copy Catalog - - - - - -
Service Catalog > Service Catalog > Catalogs > Change Catalog Ranking - - - - - -
Service Catalog > Service Catalog > Catalogs > Portal View - - - - - -
Service Catalog > Report - - - - - -

Service Desk > Collaboration > Tasks > Accept

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-

Service Desk > Collaboration > Tasks > Close

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-

Service Desk > Collaboration > Tasks > Reopen - -

Service Desk > Collaboration > Tasks > Edit

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-

Service Desk > Collaboration > Tasks > Forward

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-

Service Desk > Collaboration > Tasks > Pause

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-

Service Desk > Collaboration > Tasks > Return to Role

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-

Service Desk > Collaboration > Tasks > Track Working Time

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-

Service Desk > Collaboration > Calendar > Add Appointment - - -
Service Desk > Collaboration > Appointment > Edit - - -
Service Desk > Collaboration > Appointment > Delete - - -
Service Desk > Collaboration > Appointment > Export - - -
Service Desk > Collaboration > Notes > Add Note - -
Service Desk > Collaboration > Notes > Note > Delete - -
Service Desk > Collaboration > Notes > Note > Edit - -
Service Desk > Collaboration > Notes > Note > Export - -
Service Desk > Change Requests > Add Change - -
Service Desk > Change Requests > Change > Edit - -
Service Desk > Change Requests > Change > Delete - -
Service Desk > Change Requests > Change > Close - -
Service Desk > Change Requests > Change > Track Working Time - -
Service Desk > Change Requests > Change > Export - -
Service Desk > Settings > Edit - -
Service Desk > Announcements > Copy Announcement - - - - - -
Service Desk > Create Announcement - - - - - -
Self Service Portal > Reorder
Self Service Portal > Add Change
Self Service Portal > Withdraw
Self Service Portal > Remind
Self Service Portal > Repair
Self Service Portal > Return
Self Service Portal > Report an Issue
Self Service Portal > Add Ticket
Self Service Portal > Reopen
Legend:

• = Permitted

- = Not defined

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