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Matrix42 Self-Service Help Center

Access to objects: Roles 1 - 5

 

Service Delivery Management

Service Catalog Management

Field Service

AD Administration

AD Connector

 

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5

Objects/Actions

R

W

C

D

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Active Directory Domain

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Active Directory Account

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Active Directory Group

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Appointment

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Approval

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Change

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Change Template

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Computer

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Service Group

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Cost Center

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Empirum Connector

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Dashboard

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Environment

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General Peripheral

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Global System Settings

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Holiday

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Knowledge Base Article

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Location

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Data Provider

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MDM Enrollment Order Form

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Note

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Mobile Device

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Monitor

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Network Device

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Operation Level Agreement

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Order

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Organizational Unit

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Catalog

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Portal Category

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Printer

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Provisioning - Assign AD Group

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Provisioning - Create Change

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Provisioning - Create WF Change

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Provisioning - Create Task

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Provisioning - Execute Script

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Provisioning - Un\Install Software w. Empirum

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Provisioning - Un\Install Software w. EM

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Provisioning - MDM Enrollment

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Provisioning - Send E-Mail

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User Role

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Script Definition

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Service

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Service Booking

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Service Bundle

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Service Group

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Service Level Agreement

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Service Set

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Service Time Profile

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SIM Card

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Stock Keeping Unit

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Task

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Task Template

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Underpinning Contract

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Universal Asset

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Person

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Legend:

R = Read

W = Write

• = Permitted

- = Not defined

 

C = Create

D = Delete

° = Forbidden

 

Users can be assigned more than one role. In this case, the corresponding rights accumulate. However, rights for a specific access are still absent.

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