Product Maintenance Overview
This overview shows the official status of maintenance for released product versions.
Enterprise Service Management
| Product version | Released | End of Product Maintenance | Status |
|---|---|---|---|
| ► Version 25.4 | September 2025 | April 2026 ** | Active (Helpdesk Assistance until September 2026) *** |
| ► Version 12.1 | October 2024 | September 2025 ** | Active (Helpdesk Assistance until April/2026) *** |
| ► Version 12.1.1 LTSB | March 2025 | (not earlier than March 2027)* | Active |
| Version 12.0 | May 2023 | April 2025 | Expired (Helpdesk Assistance until 10/2025) |
| Version 11.0.2 LTSB | March 2023 | February 2025 | Expired |
| Version 11.0.2 | December 2022 | August 2025 | Expired |
| Version 11.0 | February 2022 | October 2024 | Expired (Helpdesk Assistance until 04/2025) |
| Version 10.1 | July 2021 | May 2023 | Expired |
| Version 10.0 LTSB | February 2021 | February 2023 | Expired |
| Version 10.0 | March 2020 | February 2022 | Expired |
| Version 9.1 LTSB | October 2019 | October 2021 | Expired |
| Version 9.1 | April 2019 | July 2021 | Expired |
| Version 9.0 | December 2017 | March 2020 | Expired |
| Version 8.1 LTSB | September 2016 | February 2021 | Expired |
| Version 8.1 | April 2016 | April 2019 | Expired |
| Version 8.0 | May 2015 | November 2017 | Expired |
| Version 7.2 | December 2014 | June 2016 | Expired |
| Version 7.1 | August 2014 | February 2016 | Expired |
| Version 7.0 | April 2014 | October 2015 | Expired |
| Version 6.0 | May 2013 | May 2015 | Expired |
| Version 5.33 (5.3 SP3) | May 2012 | December 2014 | Expired |
| Version 5.32 (5.3 SP2) | September 2011 | May 2013 | Expired |
| Version 5.31 (5.3 SP1) | January 2011 | May 2012 | Expired |
| Version 5.21 | May 2010 | September 2011 | Expired |
* while no new LTSB is available, effective support extends
** End of Product Maintenance means that no hotfixes (Service Releases) will provided any longer
*** Active Helpdesk Assistance for version with ended Product Maintenance means, that Matrix42 Support accept tickets
Oracle Database / Datacenter Compliance
| Product version | Available since | End of maintenance | Status |
|---|---|---|---|
| ► Version 12 | January 2019 | (with availability of next version) | Active |
| Version 11 | June 2018 | December 2019 | Expired |
| Version 10 | January 2017 | January 2019 | Expired |
| Version 9 | May 2015 | June 2018 | Expired |
Unified Endpoint Management
Empirum
| Product version | Available since | End of maintenance | Status |
|---|---|---|---|
| ► Version 25.4 | September 2025 | April 2026 ** | Active (Helpdesk Assistance until September 2026) *** |
| ► Version 25.0 | April 2025 | October 2025 ** | Active (Helpdesk Assistance until April/2026) *** |
| Version 24.0 | April 2024 | October 2025 | Expired |
| Version 23.0 | May 2023 | November 2024 | Expired |
| ► Version 23.0.3 LTSB | March 2024 | (not earlier than 03/2026) | Active* |
| Version 22.0 | July 2022 | January 2024 | Expired |
| Version 21.0 | April 2021 | October 2022 | Expired |
| Version 21.0.3 LTSB | March 2022 | March 2024 | Expired |
| Version 20.0 | March 2020 | July 2022 | Expired |
| Version 19.0 LTSB | March 2020 | April 2022 | Expired |
| Version 19.0 | April 2019 | April 2021 | Expired |
| Version 18.0 LTSB | June 2018 | March 2020 | Expired |
| Version 18.0 | April 2018 | March 2020 | Expired |
| Version 17.0 | July 2017 | April 2019 | Expired |
| Version 16.1.1 LTSB | December 2016 | June 2019 | Expired |
| Version 16.1 | May 2016 | April 2018 | Expired |
| Version 16 | May 2015 | July 2017 | Expired |
| Version 15.1 | June 2013 | December 2016* | Expired |
| Version 15 | November 2012 | December 2014 | Expired |
| Version 14.2 | March 2012 | May 2015 | Expired |
| Version 14.1 | May 2011 | November 2012 | Expired |
| Version 14 | October 2010 | March 2012 | Expired |
* while no new LTSB is available, effective support extends
** End of Product Maintenance means that no hotfixes (Service Releases) will provided any longer
*** Active Helpdesk Assistance for version with ended Product Maintenance means, that Matrix42 Support accept tickets
Silverback
| Product version | Available since | End of maintenance | Status |
|---|---|---|---|
| ► Version 25.4 | September 2025 | April 2026 ** | Active (Helpdesk Assistance until September 2026) *** |
| ► Version 25.0 | April 2025 | October 2025 ** | Active (Helpdesk Assistance until April/2026) *** |
| Version 24.0 | April 2024 | October 2025 | Expired |
| Version 23.0 | May 2023 | November 2024 | Expired |
| Version 22.0 | July 2022 | January 2024 | Expired |
| Version 21.0 | April 2021 | October 2022 | Expired |
| Version 20.0 | March 2020 | July 2022 | Expired |
| Version 19.0 | April 2019 | April 2021 | Expired |
| Version 18.0 | March 2018 | March 2020 | Expired |
| Version 6.0 | April 2017 | April 2019 | Expired |
| Version 5.1 | August 2016 | March 2018 | Expired |
| Version 5.0 | February 2016 | August 2017 | Expired |
| Version 4.9 | September 2015 | March 2017 | Expired |
| Version 4.8 | July 2015 | December 2016 | Expired |
| Version 4.7 | February 2015 | August 2016 | Expired |
** End of Product Maintenance means that no hotfixes (Service Releases) will provided any longer
*** Active Helpdesk Assistance for version with ended Product Maintenance means, that Matrix42 Support accept tickets
Endpoint Data Protection
| Product version | Available since | End of maintenance | Status |
|---|---|---|---|
| ► Version 25.4 | September 2025 | April 2026 ** | Active (Helpdesk Assistance until September 2026) *** |
| ► Version 25.0 | April 2025 | October 2025 ** | Active (Helpdesk Assistance until April/2026) *** |
| Version 24.0 | April 2024 | October 2025 | Expired |
| Version 23.0 | May 2023 | November 2024 | Expired |
| Version 22.0 | July 2022 | January 2024 | Expired |
| Version 21.0 | April 2021 | October 2022 | Expired |
| Version 21.0.0 LTSB | April 2021 | April 2023 | Expired |
| Version 15.4 | January 2021 | September 2021 | Expired |
| Version 15.3 | October 2020 | June 2021 | Expired |
| Version 15.2 | June 2020 | December 2020 | Expired |
| Version 15.1 LTSB | March 2020 | March 2022 | Expired |
| Version 14.4 | November 2019 | June 2020 | Expired |
| Version 14.3 | August 2019 | March 2020 | Expired |
| Version 14.2 | May 2019 | November 2019 | Expired |
| Version 14.1 LTSB | February 2019 | February 2021 | Expired |
| Version 13.3 | November 2018 | May 2019 | Expired |
| Version 13.2 | September 2018 | March 2019 | Expired |
| Version 13.1 LTSB | May 2018 | May 2020 | Expired |
| Version 12.3 | December 2017 | June 2018 | Expired |
| Version 12.2 | September 2017 | March 2018 | Expired |
| Version 12.1 | May 2017 | November 2017 | Expired |
| Version 11.2 | October 2016 | April 2017 | Expired |
| Version 11.1 | May 2016 | November 2016 | Expired |
| Version 10.3 | March 2016 | September 2016 | Expired |
| Version 10.2 | December 2015 | June 2016 | Expired |
| Version 10.1 | October 2015 | April 2016 | Expired |
** End of Product Maintenance means that no hotfixes (Service Releases) will provided any longer
*** Active Helpdesk Assistance for version with ended Product Maintenance means, that Matrix42 Support accept tickets
Enterprise Manager
| Product version | Available since | End of maintenance | Status |
|---|---|---|---|
| ► Version 23.0 | July 2023 | (not earlier than 01/2025) | Active |
| Version 22.0 | July 2022 | (not earlier than 01/2024) | Expired |
| Version 21.0 | April 2021 | July 2023 | Expired |
| Version 20.0 | April 2020 | July 2022 | Expired |
| Version 19.0 | April 2019 | April 2021 | Expired |
| Version 7.3 | December 2018 | June 2020 | Expired |
| Version 7.2 | September 2018 | April 2020 | Expired |
| Version 6.6 | August 2018 | February 2020 | Expired |
| Version 7.1 | February 2018 | August 2019 | Expired |
| Version 7.0 | August 2017 | February 2019 | Expired |
| Version 6.5 | April 2017 | October 2018 | Expired |
| Version 6.4 | December 2016 | June 2018 | Expired |
| Version 6.3 | August 2016 | February 2018 | Expired |
| Version 6.2 | May 2016 | November 2017 | Expired |
| Version 6.1 | March 2016 | September 2017 | Expired |
| Version 6 | February 2016 | August 2017 | Expired |
| Version 2014 | July 2014 | August 2017 | Expired |
| Version 2013 SP1 | November 2013 | February 2016 | Expired |
| Version 2013 | March 2013 | September 2014 | Expired |
| Version 2011 SP1 | May 2012 | November 2013 | Expired |
| Version 2011 | September 2011 | March 2013 | Expired |