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Matrix42 Self-Service Help Center


Question: I get the error message 'Saving the driver.json was not successful' when saving in the WinPE driver wizard. What can be the reason for this?


Answer: This is probably due to the permissions of the user who started the Matrix42 Driver Wizard. Make sure that this user is allowed to create, delete and modify files and directories in the %EmpirumServer%\Configurator$\Packages\Matrix42\OsPackages\Drivers directory.

Question:  I have customized the control file using the Matrix42 Driver Wizard. However, the drivers are not used. In the log there is an error "Copy-Item: Illegal characters in path". What can be the reason?

Answer: Make sure that you are using a current version of the DriversIntegration package (at least version 2.15). Older versions of the package do not work with the slightly customized specification of the driver to be used.


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