Version 1.9.0021
Features
New Disconnect Option for Profiles:
- A new Disconnect (except on logon screen) access dialog option is now available. Profiles can be configured at Administration > Remote Assistance > Profiles.
This feature requires FastViewer Remote Agent version 3.30.0033.
AdHoc Sessions & Remote Agent Access:
- AdHoc Sessions – Elevated Permissions Button: You can now request elevated permissions for AdHoc sessions. A new button was added for this purpose.
- AdHoc Sessions & Remote Agent Access Screen Lock Mode: You can now lock the screen and user input using the following options:
- LOCK INPUT: Locks keyboard and mouse input while keeping the screen visible.
- LOCK INPUT and SCREEN: Locks both input and screen visibility.
- NO LOCK: Allows full access without restrictions.
Screen Lock requires Windows 10 version 2004 or newer, Remote Agent version 3.30.0033 & elevated permissions. On older versions, only LOCK INPUT is supported.
Disclaimer: MSTSC/RDP sessions may not be supported in all scenarios.
Info
Changes for ESM 12.1.2:
- You can now access Assets under Infrastructure > Servers.
Bug Fixes
- Additional bug fixes and improvements