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Matrix42 Self-Service Help Center

Version 1.9.0020

Installation and Update Requirements

Recommended Version: To ensure compatibility and optimal performance, we strongly recommend installing Enterprise Service Management Platform version 12.5 or higher. This version has undergone rigorous testing, offering seamless integration with our application while minimizing compatibility issues.

Several new features require FastViewer desktop version 3.30.xx or higher:

  • Mac OS keyboard shortcuts
  • AdHoc session elevation
  • Screen lock mode

New Features

  • Added new access dialog option: "Disconnect (except on logon screen)"
  • Implemented Mac OS keyboard shortcuts support (requires FastViewer desktop 3.30.xx or higher)
  • Added session elevation capability for AdHoc sessions (requires FastViewer desktop 3.30.xx or higher)
  • Introduced screen lock mode functionality (requires FastViewer desktop 3.30.xx or higher)

Improvements

  • Modified download dialog flow: Platform → Stage → Version → Setup Type
  • Set default frame width to 5 in extension
  • Status panel now automatically hides when reboot option is disabled in profile

BugFixes

  • Corrected French translation in ESM journal log
  • Various other bug fixes and performance optimizations to enhance user experience.
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