Version 1.11.0005
New Features
View-Only Mode
When the remote control is disabled, users can only view the session. Controls for screen lock, resolution change, hide wallpaper, and keyboard commands are now hidden. A strike-through keyboard icon in the session bar indicates Remote control not allowed.
You can find this feature at Administration > Remote Assistance > Profiles > Add Remote Assistance Profile.
CIO Dashboard
Get real-time insights into Fast Viewer adoption, usage, and business impact with the new CIO Dashboard. Track key metrics, such as session trends, top users, and device activity, to optimize licensing, measure ROI, and drive productivity.
You find this feature at Administration > Remote Assistance > Dashboard.
Key Features:
- Session Metrics – View trends (24h, 7d, 30d, 1y) at a glance.
- Usage Trends – Spot adoption growth or drop-offs with monthly charts.
- Session Breakdown – See how FastViewer is used (e.g., remote assistance).
- Top Users & Devices – Identify power users and most-connected endpoints.