Secure Unified Endpoint Management 22.0.1

New Features for Unified Endpoint Management

New Features for EgoSecure Data Protection

• Report for detecting the Linux Subsystem for Windows is now available
• Extended the failover model for communication
• Communication improvements for several sections

New Extensions

• Empirum Inventory Data Provider
• Empirum Service Provisioning

First glimpse at Administrative Settings

Within this Release, we added the first view on Administrative Settings in the Unified Endpoint Management application. You will find a new Administration navigation item in the top menu, which is reflecting administrative settings from the Enterprise Mobility portion of Secure Unified Endpoint Management. You will receive after a Sync all Data execution in your Silverback node or by performing a change in the Admin Tab or Web Settings configuration a new entry named Silverback Settings with the corresponding Node identifier as shown below. 

By opening the preview of your Silverback Settings, you will see all sections that are currently added to the Service Bus communication. This includes the following Silverback sections from the Admin or Web Settings configuration:

• Admin: App Portal (Apple), Backup, Azure Active Directory (Microsoft), Self Service Portal
• Web Settings: Cloud Connector, LDAP, Service Bus, SMTP

Removal of Objects from core system 

Variable configurations and boot configurations can now be removed from the Empirum server directly in the UEM and SUEM consoles. A switch to the Empirum console is not required anymore. The "Delete" action displays a dialog which asks if the object(s) should be removed from the associated core system. As some scenarios exists where the removal is not possible without interaction an option is available to force the removal.

The information if a removal is not possible is displayed with the reason in the "Action state" available on the preview.

If a removal is only possible with manual resolving the issue also a forced remove will nor work. the issues need to be resolved in the core system. Examples of not automatically resolvable issues are if the package is in a dependency or sequence of another package.

Extended Enterprise Service Bus information

The remote action status list shows nor also the related ESB node and the caller of the action. In addition, the object name is stored to identity the effected object even if the object is removed from the database. Additionally, Silverback is now sending the Service Bus Adapter and Silverback Server version information to the Node heartbeat.

New Agent Configurations Home Dashboard

Available on UUX for UEM 22.0.1.56 or newer.

When selecting the Agent Configurations navigation a new dashboard is shown with the following information:

• Graph - Number of UEM Agent installation of the last 12 weeks per Device: Shows how many UEM Agent installation activities where performed over the past 12 weeks. Only the last result per device is counted. Based on the installation status.
• Pie Chart - UEM Agent Installation Results per Device: Shows the results of UEM Agent installation activities. Only the last result per device is counted. Based on the installation status.
• Pie Chart - Agent Versions: Shows the version distribution based on the UEM Agent status messages.
• A text describing where to get to the UEM Agent deployment actions.

Easy UEM Agent download and integration

Available on UUX for UEM 22.0.1.56 or newer.

For an easy onboarding it is now possible to download the latest UEM Agent from the UEM/SUEM app. This helps new customers to integrate the UEM Agent in their environment as it provides easy access to the UEM Agent MSI and the required configuration information tailored to their environment. In addition a "One-Click" option to integrate the UEM Agent for Windows and macOS into Silverback is available.

Set asset state when creating a computer in UEM/SUEM

Available on UUX for UEM 22.0.1.56 or newer.

When a new computer is created in the UEM/SUEM app the user can now select the initial state.

New enrollment and security information

We extended in Silverback 22.0 the device information for macOS and Android Enterprise devices with specific enrollment and security information in the Silverback Management Console. The new information will be with Silverback 22.0 Update 2 also transferred via the Service Bus and will be presented in the device preview with new Unified User Experience version, which will be released some time after Silverback. 

Empirum Inventory Data Provider

The Empirum Inventory Data Provider provides an automated import and update of computer and software information from Empirum systems. It replaces the formally included legacy Empirum Connector computer import and allows hybrid deployment scenarios based on Data Gateways running on Workers. It can be used standalone or in combination with the Enterprise Service Bus connection to Empirum servers. The import logic uses the workflows and business logic of the Matrix42 Generic Inventory add-on which is a prerequisite. The following objects are currently retrieved and imported/updated:

• Computer devices
  • Hardware
  • Operating system information
  • Logon users
• Installed applications (fingerprints)
• Application Usage Tracking Data (AUT)

Please review Matrix42 Add-on for Empirum Inventory for additional information.

Empirum Service Provisioning

The Empirum Provisioning Extension allows the creation of software services from Empirum packages and provides the required provisioning workflows to enable customers to offer software services in the Self-Service Portal. It replaces the formally included legacy Empirum Connector service provisioning and allows hybrid deployment scenarios based on Data Gateways running on Workers. The Empirum Provisioning Extension requires the Empirum Inventory and the Generic Inventory Import Extension as prerequisites. Also, the UEM Extension is required as it now offers the functionality to selectively create services from Empirum software packages from the UEM software library. 

Please review Empirum Service Provisioning for additional information.