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Release Notes
Version 24.0
Release Notes Silverback 24.0 Update 2
Release Notes Silverback 24.0 Update 1
Release Notes Silverback 24.0
Version 23.0
Release Notes Silverback 23.0 Update 3
Release Notes Silverback 23.0 Update 2
Release Notes Silverback 23.0 Update 1
Release Notes Silverback 23.0
Version 22.0
Release Notes Silverback 22.0 Update 2
Release Notes Silverback 22.0 Update 1
Release Notes Silverback 22.0
Version 21.0
Release Notes Silverback 21.0 Update 3
Release Notes Silverback 21.0 Update 2
Release Notes Silverback 21.0 Update 1
Release Notes Silverback 21.0
Version 20.0
Release Notes Silverback 20.0 Update 3
Release Notes Silverback 20.0 Update 2
Release Notes Silverback 20.0 Update 1
Release Notes Silverback 20.0
Version 19.0
Release Notes Silverback 19.0 Update 3
Release Notes Silverback 19.0 Update 2
Release Notes Silverback 19.0 Update 1
Release Notes Silverback 19.0
Version 18.0
Release Notes Silverback 18.0 Update 3
Release Notes Silverback 18.0 Update 2
Release Notes Silverback 18.0 Update 1
Release Notes Silverback 18.0
Version 6.0
Release Notes Silverback 6.0 Update 3
Installation and Configuration
Silverback
Installation Guide I: System Requirements
Installation Guide II: Installation
Installation Guide III: Basic Setup
Installation Guide IV: LDAP Connection
Silversync
Silversync Guide I: System Requirements
Silversync Guide II: Installation
Silversync Guide III: Configuration
Silversync Guide IV: Content Distribution
Silversync Guide V: Access on iOS & iPadOS
Silversync Guide VI: Access on Android
Silversync Guide VII: Personal File Management
Silversync Guide VIII: Configuring User Based Authentication Manually
Cloud Connector
Cloud Connector Guide I: Cloud Customers
Cloud Connector Guide II: On-Premise Customers
Getting Started Guide
Company Branding
Company Branding I: Startup Page
Company Branding II: Self Service Portal Enrollment Page
Company Branding III: App Portal
Android Guide
Android Guide I: Basics
Android Guide II: Connect a device
Android Guide III: Devices
Android Guide IV: Create a Tag and assign it
Android Guide V: Deploy Apps
iOS/iPadOS Guide
iOS Guide I : Basics
iOS Guide II : Connect a device
iOS Guide III: Devices
iOS Guide IV: Create a Tag and assign it
iOS Guide V: Deploy Apps
iOS Guide VI: Device Supervising
Windows 10/11 Guide
Windows 10/11 Guide I: Basics
Windows 10/11 Guide II: Connect a device
Windows 10/11 Guide III: Devices
Windows 10/11 Guide IV: Create a Tag and assign it
Windows 10/11 Guide V: Deploy Apps
macOS Guide
macOS Guide I : Basics
macOS Guide II : Connect a device
macOS Guide III: Devices
macOS Guide IV: Create a Tag and assign it
macOS Guide V: Deploy Apps
AppleTV Guide
AppleTV Guide I : Basics
AppleTV Guide II : Connect a device
AppleTV Guide III: Devices
Apple TV Guide IV: Create a Tag and assign it
Administrator Guide
Administrator Guide
Admin Guide Part I: Role Based Access
Admin Guide Part II: Create new system user
Admin Guide Part III: Admin Tab
Admin Guide Part IV: Update Active User Details
Web Settings Guide
Web Settings Guide I: Create Settings Admin
Web Settings Guide II: Web Settings Overview
System Variables
Management Guide
Dashboard
Devices
Devices Guide Part I: Pending
Devices Guide Part II: Managed
Devices Guide Part III: Device Information & Actions
Devices Guide Part IV: Blocked
Devices Guide Part V: Checked Out
Tags
Tags Guide Part I: Create and Deploy
Tags Guide Part II: Android, Samsung Knox
Tags Guide Part III: iPad, iPhone, iPod
Tags Guide Part IV: Windows 10/11
Tags Guide Part IV: Windows 10/11 Restrictions
Tags Guide Part V: macOS
Tags Guide Part VI: AppleTV
Policies
Policies Guide Part I: Create a Policy
Policies Guide Part II: Configure Policy
App Portal
Application Guide Part I: Application Types
Application Guide Part II: Add Android/Samsung Knox Application
Application Guide Part III: Add iOS/iPadOS Application
Application Guide Part IV: Add Windows 10/11 Application
Application Guide Part V: Add macOS Application
Application Guide Part VI: Add Android Enterprise Application
Application Guide Part VII: Review Version Distribution
Users
Users Guide Part I: Create Local User
Users Guide Part II: Bulk Import Local Users
Integration Guide
Android Enterprise Integration
Android Enterprise I: Set up your Android Enterprise
Android Enterprise II: Enroll corporate-owned devices
Android Enterprise III: Set up Work Profiles on personal devices
Android Enterprise IV: Mobile Application Management
Android Enterprise V: ZeroTouch Enrollment
Android Enterprise VI: Knox Mobile Enrollment
Android Enterprise VII: Knox Service Plugin
API Integration
Apple Deployment Programs
Apple Deployment Programs I: Sign up
Apple Deployment Programs II: Configure Deployment Programs
Apple Deployment Programs III: Configure DEP in Silverback
Apple Deployment Programs IV: Manually add devices to DEP
Apple Deployment Programs V: VPP in Silverback
Apple Deployment Programs VI: User Enrollment
Azure Active Directory Integration
Azure AD Integration I: Configure Azure Active Directory
Azure AD Integration II: Configure Silverback
Azure AD Integration III: Windows Autopilot
Azure AD Integration IV: Azure AD Enrollment
Azure AD Integration V: Windows Store for Business
Azure AD Integration VI: App Protection Policies
Certification Authority Integration
Integration for Android / Samsung Knox
Android I: Add Certification Authority and Assign Certificates
Android II: Assign Certificates to Active Directory User Objects
Android III: Certificate Profile for VPN and Apps
Integration for iOS / iPadOS
iOS I: Add Certification Authority and Assign Certificates
iOS II: Assign Certificates to Active Directory User Objects
iOS III: Create Computer Objects and Assign Certificates
iOS IV: Use S/MIME Signing and Encryption
Integration for macOS
macOS I: Add Certification Authority and Assign Certificates
macOS II: Assign Certificates to Active Directory User Objects
Integration for Windows 10/11
Windows 10/11: Add Certification Authority and Assign Certificates
ChromeOS Integration
ChromeOS Integration I: Configure G Suite
ChromeOS Integration II: Connect Silverback
ChromeOS Integration III: Create a User
ChromeOS Integration IV: Connect a device
ChromeOS Integration V: Device Management
Exchange Protection Integration
Exchange Protection Integration I: Exchange Online with Modern Authentication
Exchange Protection Integration II: Exchange Online with Basic Authentication
Exchange Protection Integration III: Exchange 2016
Exchange Protection Integration IV: Exchange 2013
Exchange Protection Integration V: Exchange 2010
Identity Provider Integration
Identity Provider Integration I: MyWorkspace
Identity Provider Integration II: Azure Active Directory
Identity Provider Integration III: Google
Identity Provider Integration IV: Okta
Identity Provider Integration V: Configure Silverback
Mail Gateway Integration
Mail Gateway Integration I: Prerequisites
Mail Gateway Integration II: SSL Certificate, Binding and Config
Mail Gateway Integration III: Install Application Request Routing
Mail Gateway Integration IV: Create Server Farm
Mail Gateway Integration V: Configure URL Rewrite
Mail Gateway Integration VI: Connection Check
Mail Gateway Integration X: User Based Certificate Authentication
Mail Gateway Integration XI: Enterprise Certificate Authentication
Service Bus Integration
Service Bus I: RabbitMQ
Service Bus II: Azure Service Bus
Service Bus III: Configure Silverback
Service Bus IV: Configure UUX
Service Bus V: Message Validation
Application Configuration Guide
Unified Endpoint Management Agent
UEM Agent I: Windows
UEM Agent II: macOS
EgoSecure Data Protection Agent
EgoSecure Agent I: Windows
Matrix42 Apps
Matrix42 FastViewer
Matrix42 Documents
Matrix42 Approvals
Microsoft 365 Apps
Microsoft Outlook
Microsoft Edge
OneDrive, OneNote, Teams, Office
Update Guide
Silverback
Silverback Update I: Preparation
Silverback Update II: Upgrade to Major Version
Silverback Update III: Update to Hotfix
Silversync
Silversync Update I: Hybrid Setup Uninstallation
Silversync Update II: Standalone Uninstallation
Silversync Update III: Installation
Cloud Connector
Cloud Connector Update I: Upgrade to new version
KnowledgeBase
Activation Lock and Bypassing for iOS and iPadOS devices
Add Enterprise Apps to Managed Google Play
Advanced QR-Code Provisioning
Allow only pre-authorized devices to become managed
Android 12 Enrollment Changes for Android Enterprise
Android Enterprise Recommended Devices
Apple Push Notification Service Certificate Renewal
Application Black- and Whitelisting
Application Server Hardening Guide
Assign Tags via LDAP Filters
Backup and Device Migration Principles for Apple Devices
Backup Policy for iOS and iPadOS devices
Bulk Enrollments with Samsung Knox Mobile Enrollment
Bulk Provision Users
Bulk Staging Mode
Cisco Security Connector Umbrella Setup
Classroom Configuration
Companion Push Notification Certificate Update
Concurrency Settings Overview
Configure VPP Apps for macOS via Managed Preferences
Create a Custom Profile for Apple devices
Create a new System User
Create a PLIST for Enterprise Applications on macOS
Customize Email and SMS Templates
Dealing with Apple Disk Image (*.dmg) files on macOS
Deploy Google Accounts to iOS and iPadOS devices
Device Enrollment Program: Add devices via iPhone
Device Enrollment Program: Profile Bulk Assignment
Device Enrollment Program: Token Alerts
Device Enrollment Program: Token Renewal
Device Enrollment Program: Troubleshooting Guide
Enable and Disable System Apps Overview on Android Enterprise
Enable Application List Privacy
Enforced Blacklist Whitelist for iOS and iPadOS
Enforced Blacklist Whitelist for Android and Samsung Knox
Enroll Android Enterprise Devices with NFC Tags
Enroll Zebra devices with Barcode Scanner and StageNow
Exchange Protection Allow managed devices
Exchange Protection and Windows Remote Management
Execute Bulk Actions via API Calls
Factory Reset Protection and Bypassing for Android and Samsung Knox
General Data Protection with Matrix42 Silverback (GDPR/DSGVO)
Home Screen Layout Configuration
Hotfix Overview
Join the Companion Beta Channel
Lost Mode for iOS and iPadOS devices
Manage Android Enterprise with Android Management API
Missing Device Models: Add a new model
Missing Device Models: Overview
Multiple Domain Connection with LDAP Mappings
OAuth Support for native Mail on Apple devices
Open Web Clips with Chrome or Edge on iOS and iPadOS devices
Overview of OEMConfig apps
Post-Update Task for Cloud Connector 22.0 Update 2
Powershell Server Roles & Features Installation
Prevent unenrollments and factory wipe
Profile Scope Overview for macOS devices
Renew your CEP Encryption Agent Certificate
Renew your Enrollment Agent Certificate
Renew your Exchange Enrollment Agent Certificate
Renew your Exchange Protection Certificate
Renew your Issuing CA Certificate
Replace SSL Certificate
Reset Admin Password
Run Silverback on or with a Empirum Subdepot Server
Server Time and Date Format
Set and configure Time Zones for Apple devices
Set Retention Period and Enable or Disable Additional Logs
Single App and Multi App Mode on Android Enterprise
Single App Mode for iOS and iPadOS devices
Streamline User Authentication with Extensible Single Sign-On
Troubleshoot Enrollment Issues via Self Service Portal
Troubleshoot Error occurred while sending request to APNS WEB API
Troubleshoot Installation Error 1923
Troubleshoot Invalid MDM Profiles
Troubleshoot Profile Installation Issues
Troubleshoot Silversync
Uninstall or Reinstall Silverback
Uninstall UEM Agent on macOS devices
Updating OS Versions on Apple devices
View Live Logs for Apple Devices
View Live Logs for Companion on Android Enterprise
Volume Purchase Program: Operation Modes
Volume Purchase Program: Token Renewal
Web Content Filter for iOS and iPadOS
Windows 10/11 All about Windows Autopilot
Windows 10/11 Bulk Enrollments with Empirum and Provisioning Packages
Windows 10/11 Create custom profiles
Windows 10/11 Troubleshoot Enterprise App Installations
Windows 10/11 Working with Firewall Rules and Remote Desktop
Windows 10/11 Diagnostics and Logs
Windows 10/11 Bulk Enrollments via Provisioning Packages
WPA Enterprise Settings for Apple and Android Enterprise
Migration Guide
Migration I: Silverback Server to Server
Migration II: On-Premise SQL Database
Migration III: On-Premise to Azure SQL Database
Enterprise Mobility Management (Silverback) SaaS
Getting Started with Silverback SaaS
Internal
Internal Knowledge Base
Matrix42 Mobile - End Of Life notice
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