Silversync Guide I: System Requirements

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Silversync Server

Hardware

64 Bit CPU, 2.6 GHz Xeon or faster
4GB RAM
10GB of free disk space
SCSI or SAS speed disks or equivalent SAS
1GB Network Interface Cards

Operating System

Windows Server 2012 R2, 2016, 2019 or 2022
The server must be configured for US English language, date and time settings (How-To)
Enabled TLS 1.2

Please review the Application Server Hardening Guide and apply the Protocols & Cipher Suites script

Roles and Features

Silversync requires the following Roles and Features:

Try our PowerShell scripts for Roles and Features Installation: Knowledge Base

	Windows Server 2022	Windows Server 2019	Windows Server 2016	Windows Server 2012 R2
Server Roles	Web Server (IIS)	Web Server (IIS)	Web Server (IIS)	Web Server (IIS)
Features	.NET Framework 4.8 Features .NET Framework 4.8 ASP.NET 4.8 WCF Services TCP Port Sharing	.NET Framework 4.7 Features .NET Framework 4.7 ASP.NET 4.7 WCF Services TCP Port Sharing	.NET Framework 4.6 Features .NET Framework 4.6 ASP.NET 4.6 WCF Services TCP Port Sharing	.NET Framework 4.5 Features .Net Framework 4.5 ASP.NET 4.5 WCF Services TCP Port Sharing
Web Server Role (IIS) Role Services	Common HTTP Features Default Document Directory Browsing HTTP Errors Static Content HTTP Redirection Health and Diagnostics HTTP Logging Performance Static Content Compression Security Request Filtering Application Development .NET Extensibility 4.8 ASP.NET 4.8 ISAPI Extensions ISAPI Filters WebSocket Protocol Management Tools IIS Management Console	Common HTTP Features Default Document Directory Browsing HTTP Errors Static Content HTTP Redirection Health and Diagnostics HTTP Logging Performance Static Content Compression Security Request Filtering Application Development .NET Extensibility 4.7 ASP.NET 4.7 ISAPI Extensions ISAPI Filters WebSocket Protocol Management Tools IIS Management Console	Common HTTP Features Default Document Directory Browsing HTTP Errors Static Content HTTP Redirection Health and Diagnostics HTTP Logging Performance Static Content Compression Security Request Filtering Application Development .NET Extensibility 4.6 ASP.NET 4.6 ISAPI Extensions ISAPI Filters WebSocket Protocol Management Tools IIS Management Console	Common HTTP Features Default Document Directory Browsing HTTP Errors Static Content HTTP Redirection Health and Diagnostics HTTP Logging Performance Static Content Compression Security Request Filtering Application Development .NET Extensibility 4.5 ASP.NET 4.5 ISAPI Extensions ISAPI FIlters WebSocket Protocol Management Tools IIS Management Console

Additional Software

Minimum installed Microsoft .NET Framework Runtime Version 4.7.2

Open File Explorer and Browse the following path: C:\Windows\Microsoft.NET\Framework, Enter the folder with the latest version – for example, v4.0.30319. and Right-click any of the ".dll" files and select the Properties option. Click the Details tab. Under the "Product version" section, confirm the version of .NET is not lower than 4.7.2

Browsers

Access to Silversync for End Users, Help Desk and System Administrators is via a web-based console. Supported browsers are:

Google Chrome (recommended)
Mozilla Firefox
Safari
Microsoft Edge
Internet Explorer 11

Account Requirements

In a Domain Environment: To install Silversync, a domain account that is a member of the Local Administrators group is required.
In a Workgroup Environment: To install Silversync, a local administrator account is needed.

File access methods

Silverback has two methods of access files for users. These are called Server Authenticates and User Authenticates. Depending on your decision the Silversync configuration will be split into different ways. So before you start installing Silversync, make a decision on what you want to use.

Server Authenticates

Server Authenticates is the method where the Silversync system itself is used to access files. This means that the server has an account that needs permissions on all files that users will synchronizing, and access to the files is controlled by Silverback and the Tags assigned to the user.

While using this method, the server will access the content on behalf of the user. This requires that the Server has READ permissions to the file location.

The server authenticated access method is completely read-only. This method allows administrators to upload files and folders to file locations and users to upload files via the Personal File Management console. File consumption on user devices themselves is always read-only.

User Authenticates

User Authenticates is the method where the individual user's file permissions are used to access files. This means that a user must be given minimum read permissions to files and folders before they can synchronize them.

Administrators can assign content to users and users can upload files to accessible folders and shares. Any content where the user does not have proper NTFS permissions will not be listed or blocked from uploading

Files can be accessed with Read/Write permissions and administrators can provide content in folders or users can upload and open files via the Personal File Management console and/or with the Matrix42 Documents application.

Firewall Rules

Traffic source (from)	Destination (to)	Port Protocol
Devices (Internet)	Reverse Proxy	443/tcp
Reverse Proxy	Silversync Server	443/tcp
Admin Workstation	Silversync Server	3389/tcp
Silversync Server	Domain Controller	389,636/tcp
Silversync Server	Silverback Server	443/tcp
Devices (Wi-Fi)	Silversync Server	443/tcp

DNS

The Silversync server needs to be accessed from the Internet and the internal network; therefore, you need to create DNS entries in your respective DNS servers (where imagoverum.com is equal to the external company domain name).

The external DNS name for Silversync is silversync.imagoverum.com
The internal DNS name for Silversync is silversync.imagoverum.com

An authoritative DNS aliases needs to be created for silversync.imagoverum.com and it must resolve to IP the external interface of the Reverse Proxy or DMZ Proxy. An internal DNS aliases needs to be created for silversync.imagoverum.com and it must resolve to the Silversync server interface.

SSL

The Silversync solution allows users to securely synchronize content to their devices and requires an established trust relationship between the device and server. The Silversync web service requires one certificate signed by a Certificate Authority trusted by the devices. The certificate must also match the DNS Name outlined in previous section.

A full list of iOS trusted Certificate Authorities is available at: http://support.apple.com/kb/HT5012.

The Silversync Website Certificate is a core requirement for Silversync to function, so please have the PFX/P12 Certificate Bundle available during installation.