Application Server Hardening Guide

Hardening

The goal of product hardening is to reduce the possibilities of exploiting vulnerabilities in order to be better protected against attacks. For example, vulnerabilities are exploited for identity theft, resulting in the imminent blackmail or industrial espionage. For this reason, appropriate protective measures should be activated with the following objectives:

• Reduction of the possibilities for exploiting vulnerabilities
• Minimization of the possible methods of attack
• Limiting the tools available to an attacker after a successful attack
• Minimizing the privileges available to an attacker after a successful attack
• Increasing the probability of detection

Administrative Accounts

As a part of the Installation Guide III: Basic Setup it is strongly recommended to change the default password for the built in administrative accounts "admin" and "settings". Additionally you can delete these default accounts after the basic setup, but please ensure that you have created new administrative accounts with the roles Administrator and Settings Administrator before. The following step by step guide helps to perform the steps: 

After a fresh installation, perform the following steps: 

• Open your Silverback Management Console
• Login with the default admin user 
• Navigate to Admin
• Select User Management

From here you should see two System Users listed with the usernames "admin" and "settings". First you should created two new accounts:

Account 1: Administrator

• Press New System User
• Enter a Username
• Enter a Email address
• Enter a new strong password
• Confirm your new strong password
• Keep Receive Email Alerts enabled
• Adjust the Date Format
• Adjust the Time Zone 
• Select as Role Administrator
• Change to your preferred language
• Click Save 

Account 2: Settings Administrator

• Press New System User
• Enter a Username
• Enter a Email address
• Enter a new strong password
• Confirm your new strong password
• Keep Receive Email Alerts enabled
• Adjust the Date Format
• Adjust the Time Zone 
• Select as Role Settings Administrator
• Change to your preferred language
• Click Save 

After the successful creation of the two new individual administrator accounts Log Out from the default "admin" account and login with the new Administrator account. 

• Navigate to Admin
• Select User Management
• Click the Remove button for the default admin account with the Id 1
• Confirm with OK
• Click the Remove button for the default settings account with the Id 2
• Confirm with OK 

As an alternative you can also run the following database queries: 

• Delete from dbo.SystemUser where Username = "admin"
• Delete from dbo.SystemUser where Username = "settings"

Accessibility 

When installing Silverback, the management console for the administrative access is usually accessible from the internet. To increase the level of security, we recommend to allow the administrative login only from the internal network. This administrative access refers to your Silverback URL with the ending /admin. 

If you want to make the administrative part of Silverback accessible only from your corporate network you can accomplish it in different ways:

• Enabling a URL filtering or request blocking rule at your corporate firewall or your reverse proxy
• Implementing the IIS Role Service "IP Security"

The following tutorial will describe the procedures to enable and configure the "IP Security" implementation. Please note that the configuration must be reapplied after each update or reinstallation of Silverback, because the settings will bet set to default on the IIS during an update or reinstallation.  

Protocols & Cipher Suites

Qualys, Inc. offers with the SSL Server Test a free online service to perform a deep analysis of the configuration of your SSL web server on the public Internet. We recommend to review your current configuration with the SSL Server Test. 

• Open https://www.ssllabs.com/ssltest/
• Enter your Hostname, e.g. silverback.imagoverum.com
• Wait until the check has been finished
• As a result you should have the Overall Rating of A+ 
• If your result is lower then A+, please proceed with the next chapters and run the attached script on your server

Review NTFS Permissions

In Silverback versions earlier then 22.0, the default installation path for Silverback was C:\Silverback in the installation routine. During the folder creation of Silverback and depending on your security configuration of your Windows Server, the folder permissions for e.g., C:\Silverback were probably inherit from your C:\ folder or similar. Due to this scenario, it might be that local user accounts have been granted by default with write permissions for this folder. This could also happen if you changed the default installation folder to a custom location. To increase your security, please review the permissions granted to BUILTIN\Users by executing the following CMD or PowerShell command:

icacls C:\Silverback

In case your BUILTIN\Users has granted one of the following permissions, ensure to remove them: 

• WD - Write data/add file
• AD - Append data/add subdirectory

To remove the permission, perform the following steps: 

• Open Windows Explorer
• Right-click C:\Silverback and Select Properties
• Navigate to Security and press Advanced
• Press Change Permissions and press Disable Inheritance
• Select Convert inherited permissions into explicit permissions on this object 
• Now double click the User Principal (you might have multiple User Principals -> look for Special as Access Type)
• Select Show advanced permissions and Disable Create files / write data and Create folders / append data
• Press OK and Apply and wait until the changes are taken and press OK to close the Window
• Select Remove all Inherited permissions from this Object

Now you can execute again the PowerShell command and review that BUILTIN\User does not have any WD or AD permissions:

Patch Management

It is recommended to establish a patch management. Increasing IT security is the most obvious benefit of patch management, as software vendors usually release patches to fix security vulnerabilities that can be exploited by malicious software or individuals. The timely application of these security patches significantly reduces the probability of security breaches of various kinds.

Matrix42 is providing a Patch Management solution. 

The solution automates the backup, update, and smooth operation of your systems by reliably installing the latest patches. The solution supports centralized management of over 50,000 patches for Windows systems and countless leading applications from 100 other software vendors. Matrix42 Patch Management seamlessly integrates with Matrix42 Unified Endpoint Management. This allows you to manage all your endpoints holistically and efficiently.