Device Enrollment Program: Token Renewal
How To Renew your DEP Token
As the Device Enrollment Program Token needs to be renewed every year and this article provides a quick overview of how to update your connection to the Apple Business Manager on a regularly basis.
Select first your Silverback Version to locate the proper guide section for you:
For Silverback 21.0 Update 1 and newer:
- Open your Silverback Management Console
- Login as Administrator
- Navigate to Admin
- Navigate to Device Enrollment Program
- Click General Settings
- Click Download Public Key
- A download of the Public Key File will start: SB_MDM_Public_Key.pem
Upload Public Key
- Login to Apple Business Manager
- Click on the bottom left on your account
- Select Preferences
- Select your Silverback Server
- Click Edit
- Click Upload New and select your previously downloaded Public Key: SB_MDM_Public_Key.pem
- Press Save
Download Token
- Click Download Token
- Confirm Download Server Token
- You downloaded now a file named like Silverback_Token_2020-01-14T17-08-52Z_smime.p7m
Import Token
- Navigate back to your Silverback Management Console
- Click Choose File
- Upload now the previously downloaded Token from Apple file: Silverback_Token_2020-01-14T17-08-52Z_smime.p7m
- Click Save
- Click OK
- Wait a few moment for the system to connect and update with Apple
- Refresh the Browser Page or navigate to another section and switch back to Device Enrollment Program
- Congratulations. Your successfully renewed your Device Enrollment Program token.
For Silverback 21.0 and earlier:
Create a new public key
- Please start with one of the following guides depending on your preferences:
- Device Enrollment Program Token creation on Windows
- Start at the beginning, stop after 1.7 Create Public Key and proceed here with Upload new public key
- Device Enrollment Program Token creation on macOS
- Start at the beginning, stop after 1.1.6 Create and Save Files and proceed here with Upload new public key
Upload new public key
- Login to Apple Business Manager
- Click on the bottom left on your account
- Select Preferences
- Select your Silverback Server
- Click Edit
- Scroll down
- Click Upload New
- Select the certificatepublic.key (macOS) or appledep_upload.pem (Windows 10)
- Click Save
Download, Decrypt and Upload Token
- Navigate back to the DEP Token Creation Guides and proceed with the chapters Downloading and Decrypting Token
- After that, upload your newly created DEP Token into Silverback
- Wait a few moment for the system to connect and update with Apple
- Refresh the Browser Page or navigate to another section and switch back to Device Enrollment Program
- Congratulations, you successfully renewed your DEP Token