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Matrix42 Self-Service Help Center

Reset Admin Password


This article describes how to reset the Silverback Admin password.

First Step

Open the SQL Management Studio, select your Silverback Database and create a new query.

Second Step

Paste the following SQL command in to the new query and hit execute.

UPDATE dbo.Systemuser
SET Password = '4MJ+X6Jv6VZvg/rO8ZJbbH6CvQy3o4Ft8gFIs5Ogbss='
WHERE SystemUserId = 1

Third Step

Open your Silverback Admin Console and login with the following Credentials:
Username: Admin    
Password: abc123

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