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Disable Telemetry

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Overview Telemetry

In Silverback 23.0 Update 3, we've implemented data telemetry to capture anonymous usage metrics of our software. This feature strictly collects non-personal data related to the usage and performance of the software, ensuring user privacy is fully respected. This will aid in enhancing future updates and overall user experience. For additional information, please refer to Supplementary data protection information on the transmission of so-called telemetry data.

Disable Telemetry

To disable the telemetry feature in Silverback, execute the following SQL Query on your Silverback Database

IF (EXISTS(SELECT 1 FROM WebSettings WHERE [key] = 'Telemetry_UsedToken')) BEGIN
    UPDATE [WebSettings]
    SET [Value] = Null
    WHERE [Key] = 'Telemetry_UsedToken'
END