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Matrix42 Self-Service Help Center

Volume Purchase Program: Token Renewal


As the Volume Purchase Program Token is valid for maximum one year, this article helps to quickly renew your Volume Purchase Program connection in Silverback every year by downloading and importing a new Token into the Management Console. 

Download new Token

  • Open Apple Business Manager
  • Click on the bottom left on your account
    • Select Preferences
    • Click Payments and Billing
    • Under Apps and Books and Server Tokens, locate and click on your Server
    • A new file will be downloaded: sToken_for_Silverback.vpptoken

Upload new Token

With Silverback 20.0 Update 1 a simplified process has been established for uploading the Token. In case your are running on an older Silverback Version, you need to open the downloaded Token with any Text Editor and copy and paste the content into the Company Token field. 

  • Navigate to Silverback
  • Login as Administrator
  • Navigate to Admin
  • Navigate to Volume Purchase Program
  • Click Choose File
  • Select your previously downloaded Token: sToken_for_Silverback.vpptoken
  • Press Save token
  • Wait a couple of seconds
  • Click Refresh