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Matrix42 Self-Service Help Center

Volume Purchase Program: Token Renewal


As the Volume Purchase Program Token is valid for maximum one year, this article helps to quickly renew your Volume Purchase Program connection in Silverback every year by downloading and importing a new Token into the Management Console. 

Download new Token

  • Open your Apple Business Manager or Apple School Manager
  • Login with your administrative crendetials
  • Click on the bottom left on your account
    • Select Preferences
    • Click Payments and Billing
    • Under Apps and Books and Server Tokens, locate your Server and press Download
    • A new file will be downloaded: sToken_for_Silverback.vpptoken

Upload new Token

  • Open your Silverback Management Console
  • Login as Administrator
  • Navigate to Admin
  • Navigate to Volume Purchase Program
  • Click Choose File
  • Select your previously downloaded Token: sToken_for_Silverback.vpptoken
  • Press Save token
  • Wait a couple of seconds
  • Click Refresh