Silversync Guide V: Access on iOS & iPadOS

Before you Start

On iOS and iPadOS devices, the Matrix42 Documents application exclusively provides access to Mobile Content Management with encryption options provided by EgoSecure Data Protection. The feature set of the Matrix42 documents app generally includes access Matrix42 Silversync file shares and Microsoft Sharepoint repositories. In this guide, we will focus on creating access to Matrix42 Silversync file shares and you can refer to the Matrix42 Documents guide for additional configuration and integration options. The integration for Matrix42 Silversync  file shares is performed with the following steps: 

• Import Application into Silverback 
• Add application to a tag 
• Assign Tag
• Download and start application

Process Overview

To use the Mobile Content Management functionality in Silverback, the following steps are required:

• Import the Matrix42 Documents application to the App Portal
  • via Apple App Store
  • via Volume Purchase Program 
• The application must to be added to a Tag which needs to be assigned to devices. 
• The application is then distributed to user devices in a configured manner using Silverback
• The application will retrieve the connection to Silversync automatically when Content is added into a Tag and the application is assigned and installed on a device.
• Additional options can be configured via XML configuration options

Import Application into Silverback

• Login to your Silverback Management Console as an Administrator
• Navigate to App Portal
• Choose iPhone or iPad
• Click New Application
• Ensure that App Store is select as Type
• Type in the Name field Matrix42 Documents
• Select Matrix42 Documents (com.matrix42.M42Content)
• Configure the App Management options according to your needs: 
  • e.g. enable Automatically push to managed devices
  • e.g. enable Take management if the app is already installed
• At this point, locate the App Config section and press Edit and review the App Configuration XML field and keep this option in mind to perform additional configuration. Keep the field at this point empty and proceed with OK as we recommend first to ensure the general functionality, before adding additional settings
• Press Save
• Confirm with OK

Add Application to a Tag

• Navigate to Tags
• Edit the in the previous chapter created Tag
• Ensure to enable iPhone and/or iPad as Device Types
• Navigate to Apps
• Choose iPhone or iPad
• Click Assign More Apps
• Select Matrix42 Documents
• Click Add Selected Apps

Assign Tag

• Navigate to Definition and enable the Auto Population or Assign the Tag manually with Associated Devices button
• Click Save
• Press Push to devices

Download and start Application

• After a successful Tag configuration, the application should be distributed to your device(s) based on the App Management options you have configured.
• After successful download and installation, open the Matrix42 Documents application on your device
• Select now your Silversync Content Provider
  • Please be patient if the Content Provider does not appear directly, it might take some moments
• Wait until refresh process is finished
• Browse through your folder structure, open any file and get familiar with the Matrix42 Documents application
• If you have a problem viewing folders or files, please review the Silverync Troubleshooting Guide 

Next Steps 

• Add a branding or configure additional settings with the XML configuration options
• Review the Personal File Management
• Learn how to achieve the same result on Android: Silversync Guide VII: Access on Android
• Learn how to integrate the Volume Purchase Program: Apple Deployment Programs Integration Guide
• Review our Administrator Guide