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AppleTV Guide II : Connect a device

Enrollment with Apple Configurator

Prerequisites:

Add your Server
  • Open Apple Configurator 2 on your macOS device
  • Click in the Top Menu Apple Configurator 2 and select Preferences
  • Navigate to Servers and Click +
  • Click Next
  • Enter as Name e.g: Silverback AppleTV Enrollment
  • Enter as Hostname your Activate Apple Location. It is shown under Admin > Device Enrollment Program > Settings 
  • Click Next
  • If your receive the message "Unable to verifiy the server's enrollment URL" perform the following workaround
    • Click Previous
    • Remove /activate/AppleActivate part and enter /admin
    • Click Next
    • Click Edit
    • Change the Enrollment URL back to  /activate/AppleActivate
    • Click Save and close the Window
Prepare your Apple TV
  • Connect your Apple TV via Ethernet cable into the same LAN as your Mac Computer
  • Reset your Apple TV to factory settings
    • Navigate to Settings
    • Select System
    • Choose Reset 
    • Keep your Apple TV plugged into power until the Reset process finishes 
  • When the Apple TV is back on the "Pair Your Remote" screen, do nothing on the Apple TV
  • Navigate back to Apple Configurator 2 on your Mac
  • At the top of your screen, click the Apple Configurator 2 menu option
  • Select Paired Devices
  • Select the Apple TV and click pair
  • A 6-digit code will appear on the Apple TV
  • Enter this codes in the Apple Configurator screen 
  • Close the Paired Devices window
  • After pairing the Apple TV successfully, your Appe TV should appear in the Apple Configurator devices overview
  • Select the Apple TV and click Prepare 
  • Choose the following options 
    • Prepare with: Manual Configuration 
    • Disable Add to Device Enrollment Program
    • Keep Supervise devices enabled or disable  it
    • Enable Allow devices to pair with other computers 
    • Click Next 

We recommend to supervise Apple TVs 

  • Select your previously created Silverback AppleTV Enrollment Server
  • Click Next
  • Select your Organization
  • Click Next
  • Configure tvOS Setup Assistant to your needs
  • Click Prepare 
Enroll your Apple TV
  • After the successful preparation the status either
    • Is Supervised and should be changed from No to Yes in Apple Configurator
    • Or without supervising the Apple Configurator is awaiting a paired remote control to proceed
  • Follow now the instructions on your Apple TV
  • At one point a Remote Management Screen will appear 
  • Select Apply Configuration
  • Enter your Active Directory or Local username
  • Select Continue
  • Enter your Active Directory password or the created OneTime Password for the chosen user
    • e.g. Pa$$w0rd
  • Select Continue
  • Your Apple TV is now successfully enrolled
  • Navigate to Settings > General > Device Management and check the installed Silverback MDM Profile
  • Check our Supported Features and create one or more Management Tags

Enrollment with Device Enrollment Program 

Add your Server
  • Open Apple Configurator 2 on your macOS device
  • Click in the Top Menu Apple Configurator 2 and select Preferences
  • Navigate to Servers and Click +
  • Click Next
  • Enter as Name e.g: Silverback AppleTV Enrollment
  • Enter as Hostname your Activate Apple Location. It is shown under Admin > Device Enrollment Program > Settings 
  • Click Next
  • If your receive the message "Unable to verifiy the server's enrollment URL" perform the following workaround
    • Click Previous
    • Remove /activate/AppleActivate part and enter /admin
    • Click Next
    • Click Edit
    • Change the Enrollment URL back to  /activate/AppleActivate
    • Click Save and close the Window
Prepare your Apple TV 
  • Connect your Apple TV via Ethernet cable into the same LAN as your Mac Computer
  • Reset your Apple TV to factory settings
    • Navigate to Settings
    • Select System
    • Choose Reset 
    • Keep your Apple TV plugged into power until the Reset process finishes 
  • When the Apple TV is back on the "Pair Your Remote" screen, do nothing on the Apple TV
  • Navigate back to Apple Configurator 2 on your Mac
  • At the top of your screen, click the Apple Configurator 2 menu option
  • Select Paired Devices
  • Select the Apple TV and click pair
  • A 6-digit code will appear on the Apple TV
  • Enter this codes in the Apple Configurator screen 
  • Close the Paired Devices window
  • After pairing the Apple TV successfully, your Appe TV should appear in the Apple Configurator devices overview
  • Select the Apple TV and click Prepare 
  • Choose the following options 
    • Prepare with: Manual Configuration 
    • Enable Add to Device Enrollment Program
    • Disable Activate and complete enrollment
    • Enable Allow devices to pair with other computers 
    • Click Next 
  • Select your previously created Silverback AppleTV Enrollment Server
  • Click Next
  • Select your Organization
  • Click Next
  • Configure tvOS Setup Assistant to your needs
  • Click Next
  • Click Prepare 
  • Your Apple TV will now reboot and will be configured for the Device Enrollment Program
Enroll your Apple TV 
  • After a successful configuration the Connect your Remote Control screen will appear
  • Click any button on your Remote Control
  • Select a Language
  • Select a Region
  • A Remote Management Screen will appear 
  • Click Continue 
  • Enter your Active Directory or Local username
  • Select Continue
  • Enter your Active Directory password or the created OneTime Password for the chosen user
    • e.g. Pa$$w0rd
  • Select Continue
  • Your Apple TV is now successfully enrolled
  • Navigate to Settings > General > Device Management and check the installed Silverback MDM Profile

Next Steps

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