Skip to main content
Matrix42 Self-Service Help Center

Apple Deployment Programs II: Configure Deployment Programs

Configure Business Manager Basics

Before you start here you must have completed chapter Apple Deployment Programs I: Create Managed Apple ID

Add Admin Accounts

  • Login to your Apple Business Manager 
  • Navigate to Accounts
  • Click Add Accounts Icon 
  • Add the following information
    • First Name
    • Middle Name (optional)
    • Last Name
    • Username for Managed Apple ID
    • Choose a Role (The Organization will be filled automatically with your Master Location)
    • Email Address 
  • Click Save

Add Device Purchases

  • Navigate to Settings
  • Select Device Management Settings
  • Add a DEP Reseller ID or Apple Customer Number
  • If you want to add more then 1 DEP Reseller UDs use the + button
  • Click Save

Add Device Enrollment & Volume Purchase Program

Apple Business Manager combines Device Enrollment Program and Volume Purchase Program in one console. Depending on your preferences configure either Device Enrollment Program or Volume Purchase Program or both. Both has a part that needs to be done in Business Manager and a part for Silverback. 

Device Enrollment Program

Apple's Device Enrollment Profile (DEP) program automates mobile device management (MDM) enrollment. Using DEP, you can configure enterprise devices without touching them. To configure the Device Enrollment Program we will need to create a public key, add your Silverback Server in Apple Business Manager and import the trusted server token into Silverback. 

Create your DEP Token

Depending on your preferences please choose one of the following Guides.

Import Server Token

  • Open your Silverback Management Console
  • Login as Administrator
  • Navigate to Admin
  • Navigate to Device Enrollment Program
  • Navigate to General Settings
  • Click Enabled
  • Click Choose File 
  • Upload the DEPToken.json file.
  • Click Save
  • Click Ok
  • Wait a few moment for the system to connect and update with Apple
  • Refresh the Browser Page or navigate to another section and switch back to Device Enrollment Program
  • Congratulations. Silverback is now linked with Apple Device Enrollment Program

Next Steps

Volume Purchase Program

Volume Purchase Program provides IT Administrators an easy way to find, purchase, and distribute Apps and Books in volume for the entire organization.

Before your start

Before you start please note the following criteria:

  • If you previously used a VPP token with a different product, you must generate a new one 
  • A VPP token is only supported for use in one MDM System at time. Do not reuse the same VPP token for multiple MDM Systems
  • Tokens are valid for one year
  • Before you start to use Apple VPP with Silverback, remove any existing VPP user accounts created with other mobile device management (MDM) vendors. 
  • We recommend to use the Device only as VPP Operation mode.  When you assign VPP apps using the user licensing model to users or devices (with user affinity), each user needs to be associated with a unique Apple ID or an email address when they accept the Apple terms and conditions on their device. Ensure that when you set up a device for a new Silverback user, you configure it with that user's unique Apple ID or email address. The Apple ID or email address and Silverback user form a unique pair and can be used on up to five devices.
  • By default, Silverback synchronizes with the Apple VPP service in a given period to refresh.  A manual sync is possible at any time.

Get Token

Depending of where you stated, you may have face a different user experience

  • Open Apple Business Manager
  • Login with your Apple Business Manager Apple ID
  • Enter your Two-Factor Authentication Code
  • Click Trust this browser
  • Navigate to Apps and Books
    • Choose Tax-Status 
    • Proceed with Continue 
    • Click Get Started
    • Accept Terms and Conditions
  • Navigate to Settings
    • Click Apps and Books
    • Download your Server Token

If you do not find your server, add first a new Location under Locations

  • Open Downloaded File with any Text Editor
  • Copy the complete content of the text file into clipboard

Import Token

  • Navigate to Silverback
  • Login as Administrator
  • Navigate to Admin
  • Navigate to Volume Purchase Program
  • Enable Volume Purchase Program
  • Paste the token into Company Token field
  • Click Save token
  • Wait a couple of seconds
  • Click Refresh

Change VPP Operation Mode

  • Change VPP Operation Mode to Device Preferred

Enable Logs

It may take a while until vpp logs are visible

Next Steps

  • Was this article helpful?