Devices Guide Part III: Device Information & Actions
Device Information
To view information about an individual device, simply click on the specified device and the Device Information window will present itself. The Device Information list is generated using the latest information from the time the device last checked in, and will only display information that the device OS makes available.
Actions
For each device, several actions are available:
Action | Description |
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Refresh | Forces the device to perform a check in. |
Resultant Tags | Displays a coverage of all assigned configuration and tag membership |
Actions | Shows depended device actions |
Silverback specific actions for all device types | |
Pending Commands | Displays database information about past and upcoming device commands |
Status History | Displays database information about the Device History |
System Variables | Displays all captured system variables for a specific device. |
Managed Applications | Displays all available assigned applications with remote installation actions |
Android Enterprise specific actions | |
Application Feedback | Receive Feedback from installed and managed applications on Android Enterprise |
Clear Passcode | Clears the passcode of the device. Supported for Device Owner devices. |
Restart | Forces an Android Device Owner Mode device or Samsung Knox device to restart |
iOS and iPadOS specific actions | |
Message | Sends message via Companion application to device |
Clear Passcode | Clears the passcode of the device |
iOS and iPadOS *supervised only specific actions | |
Restart | Forces the device to restart |
Shutdown | Forces the device to shutdown |
Location | Detects the location of devices with enabled Lost Mode |
Play Sound | Plays a sound on devices with enabled Lost Mode |
Rename | Renames the device |
Lost Mode | Turns a device into lost mode and will activate the location action |
Windows 10/11 specific actions | |
Rename | Renames the device |
Location | Retrieves the device location and sends a notification to a user about location access. |
Defender Signature Update | Performs signature updates for Windows Defender |
Defender Offline Scan | Starts a Microsoft Defender Offline scan on the computer where you run the command. After the next OS reboot, the device will start in Microsoft Defender Offline mode to begin the scan. If devices are protected with Bitlocker, the user might need to enter the Bitlocker Key. |
Request Diagnostics | Requests a Remote Diagnostic Archive and uploads it to an Azure Blob Container |
Restart | Forces the device to reboot after 5 min |
Clean | Cleaning a device will remove all user-installed and pre-installed applications, with the option to persist user data |
macOS specific actions | |
Restart | Forces the device to perform a restart |
Shutdown | Forces remotely the device to shutdown |
Enable Remote Desktop | Remotely enables the Remote Management with the All Users access, the ability to receive remote events and the Observe, Control, and Show being Observed options. |
Disable Remote Desktop | Remotely disables the Remote Management with the All Users access, the ability to receive remote events and the Observe, Control, and Show being Observed options. |
AppleTV *supervised only specific actions | |
Restart | Forces the device to perform a restart |
Rename | Renames the device |
Information
For each device, several information will be displayed in different categories:
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Device Information |
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Location |
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Assigned Tags | Displays all assigned Tags | Displays all assigned Tags | Displays all assigned Tags | Displays all assigned Tags | Displays all assigned Tags |
Network Information |
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SIM Cards / Data Plans |
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Restriction Information |
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Security Information |
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Windows Defender |
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OS X User Information |
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Android Enterprise Information |
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Profile List |
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Available OS Updates |
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Provisioning Profile List | Lists all the Provisioning Profiles installed on the device | ||||
Certificate List |
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VPP Details |
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Application List | Displays installed applications | Displays installed applications | Displays installed applications | Displays installed applications | Displays installed applications |