iOS Guide II : Connect a device
Enrollment Process
An enrollment of iOS and iPadOS devices can be carried out with Silverback in several variants, as the following overview will demonstrate. In this getting started guide, we will focus on the User driven process with the Self Service Portal.
Initiator | Method | Additional Links |
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Administrator driven process with the Management Console |
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User driven process with the Self Service Portal |
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Automated Process via the Device Enrollment Program |
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Additional Options |
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User driven process with the Self Service Portal
From PC
- Open Chrome or any browser on your desktop
- Open a new tab and and/or enter the Silverback Self-Service Portal (SSP) address https://silverback.imagoverum.com/ssp
- Enter Username
- Enter Password
- Click Sign-In or press 2x enter
- Enter your Phone Number
- Accept terms and conditions (optional)
- Select your ownership (optional)
Configure Self Service options as an Administrator under Admin > Self Service Portal
- Click Start
- Switch to your iOS or iPadOS device
- When you receive the SMS on your device, simply click on the URL link to start the configuration profile download.
- If you want to scan the QR-Code, open Camera and scan the QR-Code to open the download link
- Tab Allow to download the configuration
- Tab Close
- Open now the Settings application
- Select Profile Downloaded
- Press Install
- Enter your device passcode
- Tab Install
- Tab Trust
- Tab Done
Your device is now connected to Silverback.
- Press the home button. Within 60 to 90 seconds you should see the M42 Silverback App Portal icon on your home screen.
- Once you see the App Portal icons your device is under Matrix42 Silverback management.
From Device
Another method is to perform the process entirely on the device that is to be enrolled by the user.
- Open Safari on your iOS or iPadOS device
Only Safari allows to install Management Profiles on iOS devices.
- Open a new tab and and/or enter the Silverback Self-Service Portal (SSP) address https://silverback.imagoverum.com/ssp
- Enter Username
- Enter Password
- Click Sign-In
- Leave the Mobile field empty if your device cannot receive an SMS or you don't want to receive an SMS.
- Select your ownership (optional)
- Accept terms and conditions (optional)
- Click Start
- Tab the shown activation link from the Browser section
- Tab Allow
- Select Close
- Open now the Settings application
- Select Profile Downloaded
- Press Install
- Enter your device passcode
- Tab Install
- Tab Trust
- Tab Done
Your device is now connected to Silverback.
- Press the home button. Within 60 to 90 seconds you should see the M42 Silverback App Portal icon on your home screen.
- Once you see the App Portal icons your device is under Matrix42 Silverback management.
Next Steps
- Proceed with next chapter: iOS Guide III: Devices