Release Notes Silverback 25.0 Update 1

Key Capabilities

• Location tracking of Android Enterprise-enrolled devices
• One-time location request to retrieve the current device position
• Time-stamped historical data for movement analysis
• Configurable tracking accuracy:
  • Balanced (optimized for battery life)
  • High accuracy (using GPS and additional location sources)
• Flexible update intervals:
  • Configurable from every 15 minutes up to every 24 hours
  • Allows a tailored balance between precision and battery usage
• Data retention policies:
  • Location history can be retained for up to 365 days
  • Manual deletion is possible via the device overview
  • Default retention period is 7 days

Requirements

• Devices must be enrolled via Android Enterprise (Device Owner)
• Devices require an active internet access
• Depending on OS version and policy, user consent for location access may still be surfaced by the system

Privacy & Compliance

This feature has been implemented with a strong focus on enterprise data protection and Android Enterprise policy compliance:

• Tracking is explicitly profile-driven – only active on devices with an assigned location profile
• The current location can be request with a one time-action
• All data is access-controlled
• User transparency is ensured via system notifications and in-app visibility

Companion App Behavior

• The Companion App automatically applies all required location permissions immediately after profile assignment, ensuring smooth activation without user intervention.
• When users disable Location Services and/or the Restriction Allow Configuration of Location is set, Companion will enable and utilize the service automatically.
• Companion also reports the Location Service status to Silverback (Location Service Enabled).
• Users are transparently informed by the system that their organization allows access to their location.
• Additionally, within the Companion App’s “Profiles” section, a clear notice is displayed indicating:
  • The assigned tracking profile
  • The accuracy and interval settings in effect

What’s New in the Updated App Portal UI

• Modern and clean design optimized for iOS, iPadOS, macOS
• Improved navigation, with a clearer app layout
• Search and filtering options for faster app discovery

User Experience

• When a device is enrolled and App Portal is enabled, a shortcut is automatically added to the home screen.
• Users can launch the portal to browse and install available applications without needing access to the App Store or Apple ID credentials.
• The portal provides dynamic visibility, showing only the apps relevant to the user’s role, device group, or configuration.
• Updated icons, typography, and layout bring a modern, intuitive experience aligned with native design patterns.

Configuration & Requirements

• Available for all iOS, iPadOS, macOS devices
• The App Portal must be enabled in the configuration profile
• Automatically deployed as a web clip via device profile

How it works

• During pending enrollment creation, the user’s SID is automatically retrieved via LDAP and stored as part of the enrollment record.
• A background service runs every 4 hours to retroactively collect and store missing SIDs for already enrolled devices.
• When issuing SCEP certificates, the system includes the SID in the Subject Alternative Name (SAN) using the following format:

URL=tag:microsoft.com,2022-09-14:sid:<value>