Windows 10/11 Guide III: Devices
Devices
- Navigate back or open your Silverback Management Console
- Login as an Administrator
- Navigate to Devices
- Once your device is enrolled you will see it here
Adjust your colums
- Hover over the Username column and click the arrow button
- Disable Storage
- Enable Device Name
Try a couple of things to customize your view
Check your surroundings
- You will see a select button in the first column
- You will see a Device ID
- Select your first enrolled device
- You will see Multiple Actions button on the right
- Click the Multiple Actions button
- Nothing will happen!
Enroll a second device and try again
- Check the actions column
Managed Device Actions
The Actions column offers you the following possibilities
| Action | Description |
Assign Tag  |
Manually assign additional Tags to a device. Please refer to |
|
Lock |
Lock the device. The user needs to re-enter his passcode to get access. |
Block  |
Blocks the device, remove all tags settings except restrictions but keeps the device under management Navigate to Blocked to unblock devices manually. After that all Tags will be-reassigned. |
Factory Wipe  |
This option performs a full device wipe to factory defaults The device is completely wiped and all company & user data gets erased. |
Delete Business Data  |
Un-enrolls the device and move device into Checked out section This will remove all company apps, profiles & data from device but leave the private data of the user untouched. |
- Now click on your enrolled device and open device overview
Device Overview
- Username and Last Update information
- Device Overview Actions (Refresh, Resultant Tags, More)
- Managed application List (Action, Name, Status)
- Device Information (Name, OS Version, Ownership, Serial Number etc.)
- Assigned Tags (Displays assigned Tags)
- Network Information ( Country, Carrier, Phone Number etc.)
- Restriction Information (Displays active restrictions on the device)
- Security Information (Secure Boot State, Encryption Compliance.)
- Certificate List (Displays distributed certificates on the device)
- Application List (Installed applications on the device)
Device Overview Actions
| Action | Requirement | Description |
|---|---|---|
| Refresh | None | With a refresh the system triggers a connection to the device and send / retrieve new information |
| Resultant Tags | None | Gives an overview of applied tags, apps and restrictions. |
| Actions | ||
| Pending Commands | None | Displays database information about past and upcoming device commands |
| Status History | None | Displays database information about the Device History |
| Managed Applications | None | Displays all available assigned applications with remote installation actions |
| Reboot | None | Will force a reboot after 5 minutes grace period |
| Rename | None | Renames the Windows 10/11 device |
| Defender Signature Update | None | Performs signature updates for Windows Defender. |
| Defender Offline Scan | None | Starts a Microsoft Defender Offline scan on the computer where you run the command. After the next OS reboot, the device will start in Microsoft Defender Offline mode to begin the scan. |
| Clean | None | Cleaning a device will remove all user-installed and pre-installed applications, with the option to persist user data |
Next Steps
- Proceed with Windows 10/11 Guide IV: Create a Tag and assign it
- Collect additional information about Devices in our Management Guide Part II: Devices