Mail Gateway Integration VI: Connection Check

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Check Remote Access

You should be able to navigate to the Mail Server Farm externally:
https://smg.imagoverum.com/microsoft-server-activesync/healthcheck.htm
or
https ://smg.silversync.com/microsoft-server-activesync
With Exchange ActiveSync you should get a response like this:

You should also be able to navigate to the Siverback Server Farm externally:
https://mdm.imagoverum.com/mdm
A response should look like this:

Check Client Connection

Create a new Tag

Open your Silverback Management Console
Login as an Administrator
Navigate to Tags
Click New Tag
Enter a Name, e.g. Exchange ActiveSync
Add a description e.g. Mail Gateway Integration
Enable Profile
Enable your desired Device Types, e.g. iPhone
Click Save

Configure Exchange ActiveSync Profile

Navigate to Profile
Click Edit
Enable Exchange ActiveSync Settings
Enter as Label name e.g. Imagoverum Mail
Enter under Server Name the Mail Server Farm, e.g. smg.imagoverum.com
Configure additional settings (optional)
Click Save
Confirm with OK

Assign Tag

Navigate to Definition
Click Associated Devices
Select Attach More Devices
Select your device for testing purpose
Click Attach Selected Devices
Confirm with OK
Click Close
Click Push to Devices

Check Connection

On your device a configured Exchange Active Sync Profile should be applied
Try to connect with the Mail client to Exchange ActiveSync

Next Steps

Proceed (optional) with
- Mail Gateway Integration X: User Based Certificate Authentication
- Mail Gateway Integration XI: Enterprise Certificate Authentication