Skip to main content
Matrix42 Self-Service Help Center

Mail Gateway Integration VI: Connection Check

Check Remote Access



Check Client Connection

Create a new Tag

  • Open your Silverback Management Console
  • Login as an Administrator
  • Navigate to Tags
  • Click New Tag
  • Enter a Name, e.g. Exchange ActiveSync
  • Add a description e.g. Mail Gateway Integration
  • Enable Profile 
  • Enable your desired Device Types, e.g. iPhone
  • Click Save

Configure Exchange ActiveSync Profile

  • Navigate to Profile
  • Click Edit
  • Enable Exchange ActiveSync Settings
  • Enter as Label name e.g. Imagoverum Mail
  • Enter under Server Name the Mail Server Farm, e.g.
  • Configure additional settings (optional)
  • Click Save
  • Confirm with OK

Assign Tag

  • Navigate to Definition
  • Click Associated Devices
  • Select Attach More Devices
  • Select your device for testing purpose
  • Click Attach Selected Devices
  • Confirm with OK
  • Click Close
  • Click Push to Devices

Check Connection

  • On your device a configured Exchange Active Sync Profile should be applied
  • Try to connect with the Mail client to Exchange ActiveSync
  • Was this article helpful?