Android Enterprise VI: Knox Mobile Enrollment
Knox Mobile Enrollment
Samsung Knox Mobile Enrollment is Samsung's counterpart to the Apple Device Enrollment Program and/or Android Zero Touch Enrollment. Overall Knox Mobile Enrollment saves IT departments and users the tedious manual configuration of proprietary Samsung smartphones and tablets. Devices are pre-configured online with the settings desired by an Administrator. When booting for the first time, the devices check whether they are assigned a configuration and if so, they will download our Matrix42 Silverback Companion app which will guide the user to finish the setup.
- IT Administrators: Can configure that new arrived devices will be automatically configured to download Matrix42 Silverback Companion
- Your company stay in control of their devices at all times - even after factory resets.
- End users, after receiving a boxed device, they just need to sign in.
Requirements
Login
- Open https://www.samsungknox.com/
- Press Sign in
- Sign in with your Samsung Account
- e.g. silverback@imagoverum.com
- e.g. Pa$$w0rd
Create a Profile
- Launch Knox Mobile Enrollment Console
- Navigate to MDM Profiles
- Click Create Profile
- Select Device Owner
- Enter a Profile Name, e.g. Silverback KME
- Enter a Description, e.g. Silverback Default Profile
- Under Pick your MDM select Matrix42 Silverback
- Wait until the verification is finished
- Press Continue
Configure Profile
- Disable or Leave all systems apps enabled
- Add a Legal Agreement (optional)
- Enter your Company Name
- Click Create
Knox Deployment
Deploy Profile
- Pick a Samsung Device
This device will be your master device to add manually devices to Knox Mobile Enrollment
- Download from Google Play Knox Deployment application
- Open Knox Deployment
- Sign in with your Samsung Account
- Select Knox Service
- Select Knox Mobile Enrollment
- Select your previously create Profile
- Select Deployment mode
- Bluetooth (recommended)
- NFC
- Wi-Fi Direct
This method is used to transfer the profile to desired devices
- Select Wi-Fi for deployed devices
- Select an available network
- Enter your Wi-Fi password
- Click OK
- Press Start Deployment
Bluetooth Deployment
Bluetooth makes it possible to deploys a profile to multiple devices. As our recommended path we will guide you through the process.
Knox Deployment
- Press Bluetooth
- Select the Bluetooth Duration and accept pairing requests automatically (optional)
- Press OK
Target Device
- On target devices enable Bluetooth and open https://me.samsungknox.com
- Press Next
- Press Update
- Press Next
- Confirm with Next
- Confirm Samsung Knox Privacy Policy with Next
- Press Reset to start the factory wipe
Knox Mobile Enrollment
- Meanwhile navigate back to Knox Mobile Enrollment
- Navigate to Devices
- Select All Devices
- You should now see your newly added device
Target Device
- After the factory wipe start with the out-of-the-box experience and
- Acknowledge the unauthorized attempt
- Press OK
- Connect to your Wi-Fi
- Follow the instructions given by the operating system and enroll your device to Silverback
- After the successful enrollment perform a factory wipe of the device
- Perform the process again and you will recognize that the device is now linked successfully to the Knox Mobile Enrollment
Add a Reseller
To automate the process of adding devices to your Knox Mobile Enrollment, get in contact with your reseller and provide your Knox Customer ID.
- Open Samsung Knox Mobile Enrollment Console
- Navigate to Resellers
- Notify your Knox Customer ID
- Click Register Reseller
- Enter Reseller ID
- Proceed with the process
Next Steps
- Review Samsung Knox Deployment App
- Use the Knox Service Plugin to configure your devices