Known Errors
List of problems for Software Asset & Service Management 12.0.x which are closed without addressing due to the very low impact on functionality.
Version 12.0.4
| Problem | Description |
|---|---|
| PRB37289 | EQM Configure SLA for use on EQM can be optimized |
| PRB36532 | Translations in mail descriptors incorrect |
| PRB36586 | Compliance rule sends closing message to all participants of the ticket's Responsible role. |
| PRB36630 | "reported time by me" View is noch working when current user has entries in SPSActivityClassTimeTracking which belong to a custom CI |
| PRB36638 | Search In My Services by Payment is not working |
| PRB36699 | Adjustment bookings are calculated twice in report "Cost Center Invoice" |
| PRB37011 | Sorting by Subject in Knowledge Base (SSP) is not working |
| PRB37268 | related tickets section is fixed in the change request closure wizard if related tickets planned to be closed or not. |
| PRB37304 | DependencyGraph does not show arrow directions |
| PRB37382 | Self Service Portal title text-literal cannot be centered in tile view |
| PRB37725 | Attachment Control is not displayed correctly in new created previews for SPSActivityTypeBase and SPSActivityTypeTicket |
| PRB36556 | Change template impact and urgency inherited from connected caregory but not from template |
| PRB36599 | Attachments in Change Request are not working for Cost Estimation, Required Resources and Timeline |
| PRB36676 | After clicking the table of contents, KB article is closed |
| PRB36987 | New item in Catalog page is shown to Recipients for whom it is restricted |
| PRB37074 | Bookings may can not be accepted by users who are only members of role everyone |
| PRB37262 | No journal entry when using "Reset Account" action in Service Request |
| PRB34211 | UUX - Search Problem action - Related tickets are not shown in the Problem |
| PRB35586 | Error message caused by the target being inherited from another service while copying service set |
| PRB36161 | Comment in order after automatic determination of demand does not take time zone into account. |
| PRB36354 | Withdraw journal entry is not visible in portal even if set to be visible |
| PRB36600 | Chosen (Child) Category changes after changing the ticket classification |
| PRB36604 | Changes do not close the service requests |
| PRB36936 | Favorite list is not displayed due to double favorite entry after transformation of ticket |
| PRB36998 | Bottom ADD TO CART button of Service Bundle/Group/Set in SSP is not visible due to preselected <Hide if empty> checkbox in container |
| PRB37052 | To add more email recipients, the input is deleted at the beginning and need to write again afterwards. |
| PRB37270 | Task is not able to added/linked in the incident dialog |
| PRB37614 | Closing a change request with the checkbox “Close related tickets when closing this change” set to true, does not close the related service request. |
| PRB37118 | Attachments in Change Requests for Cost Estimation, Required Resources and Timeline are not displayed in the Preview |
| PRB37560 | CallTracker browser window does not load M42 Login Page |