Solved Problems 12.0.x

Version 12.0.5

Release 12.0.5.3472 (12.09.2024)

Problem	Description
PRB38176	LIS DP error ‘’There was no endpoint listening’’
PRB38189	Simple Transactions should be retried in case there is a temporary infrastructure blocking/ problem
PRB38247	Full Text Search Actions for searching activities can cause high memory usage in large systems
PRB38263	Switching between applications takes time

Release 12.0.5.3466 (15.08.2024)

Problem	Description
PRB37806	Possibility to set ownership manually during creation of Task/Change/Problem is limited
PRB38012	Inventory of VMWare vCenter does not recognise vSphere installations and other license-relevant features of ESXi hosts
PRB38100	'New Look' Grid issue by Enabling Column Filters
PRB38134	Inability of the Worker engine to reestablish a connection after an unexpected loss of connection
PRB38139	LCM Batch Processing script for removing AD-Group-based LRQs might run into timeouts
PRB38173	All Services in bundle are decline during an automatic approval process, even though bundle has approved
n/a	New Look: Header should consider Time Tracking Panel
n/a	Improve memory handling on frontend for Microsoft Edge
n/a	Ignore misconfigured datasets in Global Search not to break overall scenario
n/a	Background for App conflicts with KB Proposer
n/a	Improved search performance - if no column is marked as a keyword column - DisplayString would be the only keyword-searchable column

Release 12.0.5.3449 (GA; 18.07.2024)

Problem	Description
PRB38148	Attributes in the "Installed Applications" view are displayed incorrectly as "{}"
PRB38166	Cloud customer experiencing Slowness and non-response in production environment

Release 12.0.5.3445 (Technical Release; 09.07.2024)

Problem	Description
PRB35600	UUX: Wrong Localisation of "Service Name" in Email Descriptors, e.g. "Automatically remind Deciders of open Approvals"
PRB36134	Different Structures at the same DataSet-View do not work
PRB36468	Operator in Search Service Request does not work
PRB36536	Error importing licenses using standard template
PRB36664	Service request is created via SSP with quick call don't contain SLA
PRB36955	Default Email Skin is not applied automatically
PRB37005	Wrong logic in wizard: "Decide Order Bookings" for required services
PRB37049	Email-Descriptors - Chinese Language ins't applied from Local Fields
PRB37053	Italic Text Format Automatically Becomes Bold
PRB37072	Incomprehensible selection of categories in category search field when creating a new ticket
PRB37082	Silverback Connector Import failed
PRB37127	Workflows using "Empirum Disconnection" Activity fail when running on Monitoring Level "Troubleshooting"
PRB37200	Quick-link filter issue: Do not display the result unless the user clicks on “clear filters.”
PRB37247	Android devices from Android 10 onwards are no longer fully imported from MDM into the asset - Partitial Import Failure
PRB37290	Active Directory sync removes members of AD groups if OU is renamed in AD
PRB37510	Approval process for order sets und bundles
PRB37526	"More suitable SLA" Message may shown in the Advanced Details view for archived Tickets
PRB37528	Automatic close of incidents over a change removes affected Asset and service relation in the incident
PRB37610	Usage Data Processing frequently fails with error: "Sequence contains no elements"
PRB37630	[New Look] 4 level Navigation Menu cut the names
PRB37668	Export Function still consider 2 values (Global System Settings and WM\config.json)
PRB37828	Compliance Reconciliation WF may cause deadlocks, blockings, long runtime for LCM Batch Processing and UI freezing
PRB37846	Windows Inventory might fail while trying to inventory SQL, Exchange and Sharepoint inspite of not being installed
PRB37863	Configuration Wizard > Change service account does not update entry in PDRDwpConfigurationClass
PRB37869	No asset chart displayed for all devices except for computers
PRB37881	Install Package for copied e-mail system descriptors gives error or stops before completion
PRB37890	Query breaks if you delete a user from Audience
PRB37900	Unable to change buttons color
PRB37901	Impossible to format text as italic without bold
PRB37905	Favorites tab switches to navigation tab after each click
PRB37909	Inheritance of the "Do not display" option in categories does not work correctly
PRB37912	Column 'Password' exceeds the MaxLength limit for Service Connection
PRB37916	Shopping cart shows incorrect price in SSP
PRB37919	User language added, since then Matrix42 Services is down
PRB37923	The user resolution in the login multi fragment doesn't work due to the naming pattern which is valid
PRB37926	Adobe Inventory - Extend PID column
PRB37928	Intune Connector spams Worker.Log with TooManyRequests Error Message
PRB37933	The worker runs in a target application domain unloaded error
PRB37935	Inventory Data Providers use unsigned Powershell scripts since 12.0.3
PRB37936	Possible collation conflict when migrating databases with one collation to another server with different collation
PRB37948	Exception trying to update an extension: "specified path, file name, or both are too long"
PRB37952	GDIE Partial Import - Missing information in import logs of import definitions ("Problems" section) after update to 12.0.3
PRB37953	Worker Health Monitor resumes workflows waiting for a subworkflow, which is executing invoke Powershell
PRB37957	New Look: BackgroundColor Corners configured for layout containers do not match with rounded shapes style of the UI
PRB37960	Update to 12.0.3 may fails on Script 02-120-0175_post_FixResourceDllTypeInJournalEntries because of an time
PRB37971	Services using the standard "Provisioning - WF Create Change" and "Provisioning WF Template - Assign AD Group" does not work.
PRB37972	Auto Login gets executed after loging out successfully
PRB37988	Parameter IDs Error Message Opening Generic Connector Engine at Engine Activations
PRB38004	Sometimes System.IO.DirectoryNotFoundException "Could not find a part of the path..." occurs on AD import
PRB38006	Workflows freeze and remain in 'suspended' status when it's time to resume delay activity
PRB38007	Contracts cannot be saved after a specific connetion to IIS has been interrupted
PRB38016	FileStorage API returns unauthorized with present CI and Data Query permissions
PRB38017	User may have trouble seeing data lists when Filters have wrongly configured audience
PRB38041	Access to attachments without authentication in Matrix42 cloud environments when owning its link
PRB38043	Search criteria operator (AND/OR) is ignored by "Search Service Request"
PRB38046	Reworking of the password handling in the data provider
PRB38048	Adjustment of Hyper-V data provider Powershell script on error "Exception calling "GetHostByAddress" with "1" argument(s): "The requested name is valid, but no data of the requested type was found".
PRB38052	Switching to Turkish causes the system to crash
PRB38058	MDM AirWatch Connector runs into various workflow instance errors
PRB38062	Airwatch Data Collector WF fails if ChromeOS devices are present
PRB38077	Manual sign in not possible if SAML2 configuration is broken.
PRB38084	Display an error message (deadlock) when customising the owner of a person
PRB38085	Worker hangs because queue cleaning is not possible
PRB38087	Error message while setting permissions for user roles limiting ownership
PRB38094	Highest Parent Workflows may get resumed when the subworkflow is pending for another subworkflow
PRB38098	When opening the service catalog, the Recipient Loading time is too high (20 sec).
PRB38103	Workflows stuck in Queue with a 0 GUID InstanceID
PRB38110	Unix/Linux Inventory Data Provider identifies Oracle Linux as Redhat Enterprise
PRB38114	Workflow Engine inside of the worker crashes (maybe because of the latest Windows .net Framework update) - Workflows stay in status "queued"
PRB38124	Attachments cannot be downloaded and cannot be opened. A login window appears. Issue appears for users who are members of many roles (over 100)

Version 12.0.4

Release 12.0.4.3232 (04.07.2024)

Problem	Description
PRB38046	Reworking of the password handling in the data provider
PRB38087	Error message while setting permissions for user roles limiting ownership
PRB38094	Highest Parent Workflows may get resumed when the subworkflow is pending for another subworkflow
PRB38114	Workflow Engine inside of the worker crashes (maybe because of the latest Windows .net Framework update) - Workflows stay in status "queued"

Release 12.0.4.3226 (06.06.2024)

Problem	Description
PRB37953	Worker Health Monitor resumes workflows waiting for a subworkflow, which is executing invoke Powershell
PRB38004	Sometimes System.IO.DirectoryNotFoundException "Could not find a part of the path..." occurs on AD import
PRB38006	Workflows freeze and remain in 'suspended' status when it's time to resume delay activity

Release 12.0.4.3222 (08.05.2024)

Problem	Description
PRB35600	UUX: Wrong Localisation of "Service Name" in Email Descriptors, e.g. "Automatically remind Deciders of open Approvals"
PRB37005	Wrong logic in wizard "Decide Order Bookings" for required services
PRB37127	Workflows using "Empirum Disconnection" Activity fail when running on Monitoring Level "Troubleshooting"
PRB37610	Usage Data Processing frequently fails with error "Sequence contains no elements"
PRB37846	Windows Inventory might fail while trying to inventory SQL, Exchange and Sharepoint inspite of not being installed
PRB37916	Shopping cart shows incorrect price in SSP
PRB37919	User language added, since then Matrix42 Services is down
PRB37936	Possible collation conflict when migrating databases with one collation to another server with different collation
PRB37988	Parameter IDs Error Message Opening Generic Connector Engine at Engine Activations
PRB38007	Contracts cannot be saved after a specific connetion to IIS has been interrupted
PRB38016	FileStorage API returns unauthorized with present CI and Data Query permissions

Release 12.0.4.3183 (Technical Preview; 14.03.2024)

Problem	Description
PRB37004	Confusing error message on network error: "Host 'https://' is not registered in service layer.
PRB30140	UUX: Attribute NewInformationReceived is not set to 0 after sighting the tickets in PRB, CHN and TSK
PRB30601	Workflow Studio: Create Change fails with description set to empty string variable
PRB31941	UUX: Close ticket(inc, srq, prb, ticket) action does not inlude attachments to emails sent
PRB32109	UUX - Pausing comments are missing for INC and PRB which doesnt have User assigned
PRB32112	UUX: Tabs Solution, Description, Jounral im PRB dialog are always shown in english
PRB32905	UUX - Service Desk - Problem - When User close a PRB Related Incidents Dialog is displayed even though without any related INC
PRB33149	UUX - Closing a CHN queries PRB, TSK and other things, even though they are not linked
PRB33981	UUX - Printout of TSK - PRB tickets empty page only
PRB34652	UUX: Close Change Request Wizard will request PRB, TSK and approvals, although they are not linked
PRB35427	Create Problem action - Related Objects in Ticket Preview stay visible after being removed from the PRB
PRB35534	Change to 0% of the Tax Rate, despite the default Tax Rate is set
PRB36176	Schema: Text Type can't deal with String as default value
PRB36387	Timeout while loading history for Global OU (and histories for Locations and CostCenters)
PRB36400	Incorrect consolidation behaviour in Compliance Company Code
PRB36406	Software Product Quick Filters show green status when compliance < 100% but usage rights are unlimited
PRB36615	Contracts - Volume license agreement dialog - Support tab is duplicated
PRB36642	When the recipient is changed in SSP, the search doesn't show the desired result
PRB36787	Can`t select Data Query filter for Add License Requirement Rule if user is in License Manager role only
PRB36887	All Data Providers are set to inactive after installation of HF
PRB37024	Visual Tracking - GetSingleRecordData - Data isn't shown if over 20 outputs are definied
PRB37038	A connector related workflow doesnt start after finding deadlock victim workflow instance
PRB37090	Wrong field info in Engine Activation Scheduler
PRB37102	Cost projection shows incorrect date based on missing time zone conversion
PRB37179	WF Visualization Argument name values not displaying the Recipients Bcc & Cc
PRB37278	Web service operation (api/actions/commit) permission error when closing too many tasks
PRB37326	UUX E-Mail Descriptor - Boolean value sent in wrong language
PRB37517	Count function over "many" does not consider current node from a structure
PRB37521	Missing Parent filter, Filter in navigation after upgrade not working
PRB37561	LCM Batch Processing reports status "completed" while still running
PRB37572	Columns in Grid View occasionally get stuck when user drag and drop them
PRB37580	Export to excel does not contain all columns when all columns, which are not set to "visible" by default are selected
PRB37581	E- Mail Configuration Feature does not set Sender AND From Attribute with the same value
PRB37593	Disabling of Attachment Office Document Preview does not work
PRB37603	Incorrect Payload for "m42Services/api/WidgetDialog/GetNewData" by creating a new Object (for example a ticket)
PRB37606	Newly created objects via object relation grid are not linked if current base object does not exist yet
PRB37649	Bool value is not handled correctly by the visibility in mx-email-link within E-Mail Designer
PRB37685	Remote Usage Tracking might not parse date from DDC
PRB37693	Missing write permission on the Worker folder for Service Account - Worker Installer does not allow to deploy Remote Worker
PRB37701	File Attachments can be manipulated with REST API
PRB37704	E-Mail Descriptor - Line breaks are ignored in E-Mails sent by E-Mail Descriptors
PRB37718	System does not save sent mails in the folder
PRB37730	Тhe user resolution in the login multi fragment doesn't work due to the naming pattern which is valid
PRB37747	usp_LdapConnectorResolveMembership may runs longer to long
PRB37752	Advanced Search -> Large User filter causing system shema crash - No limitation (of Filter)
PRB37761	Completely empty e-mails are created leaving out all ticket information
PRB37772	Incorrect Complaince rule not Triggered for empty value
PRB37792	Silverback data provider - Import of device applications fails
PRB37823	Wrongly set Audience for Parent/Child Search Filter pair causes Application to endlessly load
PRB37862	Editing a system compliance rule removes action
PRB37831	Fix Person preview for Master data
PRB37840	Azure Dataprovider: Data collection fails when filter contains ' character
PRB37841	Issue with character ' when importing a configuration package
PRB37846	Windows Inventory might fail while trying to inventory SQL, Exchange and Sharepoint inspite of not being installed
PRB36687	Global search in SSP is non functional for search context "Tickets" if the role of a user is Everyone
PRB36694	NewInformationReceived value is not changed after receiving e-mail to a closed ticket if sender E-mail is assigned to a person
PRB36718	When changing a user to email address for sending email from ticket, the journal entry displays old user data
PRB36983	Tasks with set Recurrency create incorrect interval
PRB37759	Service Layer error message when bulkwise closing of activities
PRB37925	The Workflow not resumed on closing waited Ticket cause of deadlock & inconsistency

Version 12.0.3

Release 12.0.3.3124 (14.03.2024)

Problem	Description
PRB37846	Windows Inventory might fail while trying to inventory SQL, Exchange and Sharepoint inspite of not being installed
PRB37660	Wrong time tracking calculation on manual time tracking with split service time profile
PRB37561	LCM Batch Processing reports status "completed" while still running
PRB36887	All Data Providers are set to inactive after installation of HF
PRB37718	System does not save sent mails in the folder

Release 12.0.3.3114 (21.02.2024)

Problem	Description
PRB36945	Preselected service in a bundle with excluded service
PRB37517	Count function over ""many"" does not consider current node from a structure
PRB37685	Remote Usage Tracking might not parse date from DDC
PRB37760	AD Data Provider - AD group Members (from subdomains) are not more imported after Update to 12.0.2.1236 or 11.0.2.3581
PRB37761	Completely empty e-mails are created leaving out all ticket information
PRB37823	Wrongly set Audience for Parent/Child Search Filter pair causes Application to endlessly load
PRB37831	Fix Person preview for Master data

Release 12.0.3.3107 ( 05.02.2024)

Problem	Description
PRB37809	Empty groups are not collected to membership.XML if SPSGenericConnectorConfigurationClassLDAP.OptimizeImport = 1
PRB37567	Advanced search for "technical target" in the Self-Service Portal in "my services" shows error message
PRB37294	GDI truncates milliseconds on date import
PRB37467	EQM Mail Robot Configuration - Category is not taken from the EQM Profile
PRB37644	Mail Robot applies wrong category if it creates a service request with a queue (eqm)

Release 12.0.3.3103 ( Technical Release; 26.01.2024)

Problem	Description
PRB37552	Linux OS version is not imported correctly from empirum connector
PRB37325	Wrongly assigned Azure AD accounts to on prem AD groups if on prem AD accounts are synced to Azure AD
PRB35980	Search Filters does not apply to the current user
PRB36122	Obsolete DataQuery.GetRelationItemsCount Webservice and wrong Audience
PRB36126	Setting properties to Hidden is ignored after installing configuration package in another system
PRB36330	"Handle End-of-Maintenance" wizard suggests Software Product with user's ownership while ignoring the correct Company Code
PRB36334	UUX - It is not possible to send e-mails with special characters in the e-mail address
PRB36609	Maintenance Mode "-AdminOnly" doesn`t work via PowerShell
PRB36808	Insert hyperlink to the Self Service Portal into incident-related emails doesn't work with Inform Users when a Ticket is in Progress
PRB36834	SCCM Data Provider imports incorrect network adapters
PRB36875	Workflow Designer - PowerShellActivity - Script Editor change Bool Value Definition allways to UPPER CASE
PRB36883	Customize AD Connector extension
PRB36923	CC in context currency field/ property is not watchable
PRB36925	Source Data in Problems at Import Log Preview contains duplicate data
PRB36971	Error processing Dataset View in Edit mode for Contracts, Applications, Bookings
PRB37027	Own created quick link to navigation item leads to "404 - page not found"
PRB37055	OAuth 2.0 still active though usage of SMTP Authentication checkbox is unclicked
PRB37065	After we changed the SMTP settings to modern authentication, we get the SMTP error Concurrent connection limit exceeded
PRB37088	Wrong error message recommending using AppFabric's tool 'FixWorkflowRehydrationConsole.exe' to recover frozen Worker instances
PRB37111	Changing Dialog view from within an application results in an error
PRB37113	PublicAPI - Fragments.GetRelation - Right Side of Definition does not work for NxM Relation
PRB37145	Unable to save SQL Query with the word "Update" in a SQL data source
PRB37157	Pickup Data Definition: indistinguishable display name within configuration project while adding data
PRB37178	When executing the Active Directory Data Provider in the action "Monitor import", the finished date is already displayed at startup.
PRB37187	String inline editing field not adjusting according to custom expanded column width in multi fragment grid
PRB37188	Configuration Wizard does not update DatabaseFileStorage-connectionString in PDRDwpConfigurationClass when Changing Database
PRB37221	"Account locked" : After specified amount of failed login attempts while not using automatic unlock option, AD account cannot be unlocked manually for UUX
PRB37239	Deleted AAD Accounts remain active in the UUX if “Skip Import Deleted Objects” option is set to true.
PRB37241	UUX -> Administration - > Global System Settings -> Edit Dialog - DataBase Informations incorrect (show parts of the azure managed instance sql connection string)
PRB37309	ESM - "api/STS/login" and "api/STS/logout" not flagged as public
PRB37317	UUX -> Self Service Portal -> Home -> Management Area -> Order Overview need to be optimized /m42Services/api/orders/ runs under special circumstances in error 500
PRB37378	After a crash of the worker service, workflow instances may hang up
PRB37390	Grid Control does not load column if name contains special characters e.g. brackets ()
PRB37396	Data Provider files in Message Queue folders are not cleaned up after processing fails
PRB37417	Execute Import Definition Wizard may cause malfunction which blocks other import definition executions
PRB37420	Installation fails when using Configuration Package with exported PDRDataQueryClassFilter
PRB37457	OU import runs into an error (no valid parent object!)
PRB37479	Compliance Reconciliation WF may fail on downloading sqllite file due to expired file name cache
PRB37496	Airwatch Data Provider uses deprecated API call for Software Inventory
PRB37507	"Import Monitor" action always shows the result of the first configuration of Data Providers
PRB37525	Rich Text Box Control does not support right click menu in 12.0.1
PRB37574	Azure AD data provider overwrites some attributes in person object but primary account is set to on prem AD account
PRB37577	Attribute "mail" is filled on data collection of AAD data provider even on empty attribute "mail" in Azure
PRB37584	Compliance Reconciliation might fail during database synchronisation
PRB36273	Right click Action of Visual Tracking at Grid does not work
PRB37620	System update for Service Store only fixes core worker, not additional workers
PRB37628	[New Look] Saving the dialog switches the Dialog Tabulator to first one
PRB37629	[New Look] It is hard to find Non Context actions, in case of multiple available
PRB37631	[New Look] the burger menu uses the wrong color for icons
PRB37632	[New Look] Dialog tabs disappear when scrolling
PRB37633	[New Look] Colors in the Themes for New Look makes Corporate Identity hard to follow
PRB37634	[New Look] Navigation based on Structures is loaded only on Reload
PRB37635	[New Look] Filter-panel does not support many filters
PRB37638	New Look: No Search in Navigation
PRB37639	Workflows stuck (frozen) with bookmark status = 1 (closing) and WFInstance state = 1 (executing)
PRB37640	AD data provider fails on "partial" import: Cannot get LDAP Entries importing a single label domain
PRB37645	Metering Cloud Customers broken?
PRB37646	Parent Workflow get stuck with blocking bookmarks in spite of completed Sub Workflows
PRB37656	SAML2: claim source attribut value in matrix42.services.log
PRB37665	[New Look] Display of Structures in the New Look does not support many levels and is not usable
PRB37666	UI auto-switching from new look to default look
PRB37674	Action "Synchronize Server" creates WebServices duplicates with audience restricted to adminstrators
PRB37675	After upgrade the 12.0.2.1202 the customers cannot access Matrix42 UUX
PRB37691	Journal entries do not load after upgrade to 12.0.2.1202 due to wrong fileId reference.
PRB37595	Empirum Inventory Data Provider updates Computers, regardless of LastScanDate
PRB37685	Remote Usage Tracking might not parse date from DDC
PRB37722	SQLLite file processing may runs into an error
PRB37747	usp_LdapConnectorResolveMembership may runs longer to long
PRB37748	After update to 11.0.2.3576 or 12.0.2.1236 Import definition AD: Import Persons [Update Only] may runs into a timeout
PRB37764	Parametrized Filter Expression not correct implemented for mail descriptors
PRB37688	Silverback Connector SQLException - Timeout Error
PRB36400	Incorrect consolidation behaviour in Compliance Company Code
PRB37756	Workflow Health Executor: Parent workflows, which are waiting for a subworkflow, which is paused by delay activity, getting resumed
PRB37748	After update to 11.0.2.3576 or 12.0.2.1236 Import definition AD: Import Persons [Update Only] may runs into a timeout
PRB37644	Mail Robot applies wrong category if it creates a service request with a queue (eqm)
PRB37693	Missing write permission on the Worker folder for Service Account - Worker Installer does not allow to deploy Remote Worker
PRB30601	Workflow Studio: Create Change fails with description set to empty string variable
PRB37655	Compliance Rules unreliable - Email don’t send to the users stored in the license
PRB37621	File storage provider rules are only used for UI interface - the configured rules are not used for background logics

Version 12.0.2

Release 12.0.2.1236 ( 21.12.2023)

Problem	Description
PRB37722	SQLLite file processing may runs into an error
PRB37726	Directory Domain Services Error"
PRB37685	Remote Usage Tracking might not parse date from DDC

Release 12.0.2.1230 ( 30.11.2023)

Problem	Description
PRB37027	Own created quick link to navigation item leads to "404 - page not found"
PRB37073	Sometimes Workflows cannot be gotten in unknown causes
PRB37239	Deleted AAD Accounts remain active in the UUX if “Skip Import Deleted Objects” option is set to true.
PRB37241	UUX -> Administration - > Global System Settings -> Edit Dialog - DataBase Informations incorrect (show parts of the azure managed instance sql connection string)
PRB37317	UUX -> Self Service Portal -> Home -> Management Area -> Order Overview need to be optimized /m42Services/api/orders/ runs under special circumstances in error 500
PRB37457	OU import runs into an error (no valid parent object!)
PRB37479	Compliance Reconciliation WF may fail on downloading sqllite file due to expired file name cache
PRB37552	Linux OS version is not imported correctly from empirum connector
PRB37574	Azure AD data provider overwrites some attributes in person object but primary account is set to on prem AD account
PRB37584	Compliance Reconciliation might fail during database synchronisation
PRB37599	E-mail Robot skipped checking mailboxes because another request is still running
PRB37613	"Provisioning - Create WF Change Workflow" - "Change Management WF - Assing AD Group"- Timing Problem for Relation Set Tasks
PRB37626	Worker auto update function may cause malfunction of data collector workflows
PRB37646	Parent Workflow get stuck with blocking bookmarks in spite of completed Sub Workflows
PRB37661	Workflowsinstance may not be started correctly and left in a state with instanceID 00000000-0000-0000-0000-000000000000
PRB37667	Some service Icons are not loaded in Self Service Portal
PRB37674	Action "Synchronize Server" creates WebServices duplicates with audience restricted to adminstrators
PRB37691	Journal entries do not load after upgrade to 12.0.2.1202 due to wrong fileId reference.
⁠PRB37700	Addition of Primary Filter in Data Query "Portal Incidents"

Release 12.0.2.1209 ( 06.11.2023)

Problem	Description
PRB37177	Custom reports and some default reports are running into timeout and are not displayed
PRB37507	"Import Monitor" action always shows the result of the first configuration of Data Providers
PRB37525	Rich Text Box Control does not support right click menu in 12.0.1
PRB37639	Workflows stuck (frozen) with bookmark status = 1 (closing) and WFInstance state = 1 (executing)
PRB37675	After upgrade the 12.0.2.1202 the customers cannot access Matrix42 UUX

Release 12.0.2.1202 ( 19.10.2023)

Problem	Description
PRB37111	Changing Dialog view from within an application results in an error

Release 12.0.2.1197 (Technical Release; 02.10.2023)

Problem	Description
PRB37050	When ticket is paused and edited by another user
PRB37065	After we changed the SMTP settings to modern authentication, we get the SMTP error Concurrent connection limit exceeded

Release 12.0.2.1193 (Release Candidate; 26.09.2023)

Problem	Description
PRB36290	Image of Panel status is not shown in KB editor control
PRB36396	Knowledge Base (KB) search control shows all versions of articles
PRB36477	Software Products with discontinued LIS templates are flagged with "Updated Template"
PRB36513	Shortcut "Alt+F" interferes with Chrome menu
PRB36628	Missing icons in editor toolbar when enter solution in knowledge base (KB) article
PRB36706	No permissions as non Admin user accessing the "Support -> Knowledge Base" tab in the Self Service Portal
PRB36812	Workflow "ITSM - Assign Queue Sub-workflow" activities could not be loaded
PRB36834	SCCM Data Provider imports incorrect network adapters
PRB36897	Collection ID filter in SCCM Data Provider configuration is ignored
PRB36900	Mail Descriptor - Extra Property based on Enum/ Pickup is not localised
PRB37017	With group filter (“TicketID”) accessing all incident records block the display results
PRB37066	OS info missing in UEM console for several languages
PRB37129	The user "Photo" attribute modified and the image disappeared after calling the service catalog
PRB37186	Opened view options of multi fragment grid overlay with concurrent expanded actions of preview
PRB37191	When rejecting services (Approval Workflow) the approval-free bundle is booked as "approved
PRB37235	the horizontal scroll bar is disappeared when using the filter button
PRB37271	"User reachable at" field is not saving data when transforming tickets to incidents or service requests
PRB37273	Asset is removed after using action "Transform" in Service Desk
PRB37298	License Management Batch Processing sometimes leads to inconsistent results.
PRB37310	Removing service sets/bundles/groups from a shopping cart is not possible individually.
PRB37313	Can't sign in via AzureAD with Call Tracker
PRB37336	Initial journal entry is empty after being processed by E-Mail Robot if email contains plaintext or plaintext with HTML
PRB37340	SVMActivityClassChange.EntryBy is no longer set to "Catalog Order" by "Provisioning - Create WF Change" WF
PRB37347	MailRobot functionality also loads disabled mailbox configurations and blocks the complete processing if a password cannot be decrypted (The input is not a valid Base-64 string as it contains a non-base 64 character)
PRB37370	Export localization (Export All) exports different languages as shown in grid
PRB37395	Browser crashing on grouping column with vast amount of items in grid view
PRB37419	KB article cannot be created within closing activity in Enterprise Queue Management (EQM)
PRB37445	Inventory Data Providers might stop working during scanning
PRB37459	AAD Data Provider - Filter for "GroupType" not usable/does not work
PRB37464	Service Catalog SSP - Returning single SRV which is part of BND (radio buttons) and SET is not possible
PRB37472	Compliance Reconciliation WF creates License Requirements without ownership of consumer
PRB37493	ESM area - UUX application change and loading Landing Pages take too long - rework service operation for getting actual entity type for Tickets
PRB37513	SSP Service Catalog Shopping Cart - Parent elements with underlying services in the shopping cart cannot be removed if a BND SET or a GRP is added to cart
PRB37515	Follow Up Workflows fail because of PointCollection Error
PRB37534	Wizard "Close Ticket" in version 12.0.1.1145 has no localization in Finish Button Text
PRB37536	Error message on the Self-Service when a simple user open the KB Datasetview
PRB37537	Error message when pausing a ticket after using Send E-mail action
PRB37542	SAML2 function should be extended to include the option of full signing of client requests
PRB37568	Using "resolve" when closing a ticket leads to escalating solution point
PRB37556	Error message when forwarding or closing a ticket/incident/service request while using 'Start Time Tracking wizard automatically'

Version 12.0.1

Release 12.0.1.1174 (21.09.2023)

Problem	Description
PRB36834	SCCM Data Provider imports incorrect network adapters
PRB36900	Mail Descriptor - Extra Property based on Enum/ Pickup is not localised
PRB37129	The user "Photo" attribute modified and the image disappeared after calling the service catalog
PRB37298	License Management Batch Processing sometimes leads to inconsistent results.
PRB37459	AAD Data Provider - Filter for "GroupType" not usable/does not work
PRB37472	Compliance Reconciliation WF creates License Requirements without ownership of consumer
PRB37493	ESM area - UUX application change and loading Landing Pages take too long - rework service operation for getting actual entity type for Tickets
PRB37537	Error message when pausing a ticket after using Send E-mail action
PRB37568	Using "resolve" when closing a ticket leads to escalating solution point

Release 12.0.1.1162 (31.08.2023)

Problem	Description
PRB36628	Missing icons in editor toolbar when enter solution in knowledge base (KB) article
PRB37271	"User reachable at" field is not saving data when transforming tickets to incidents or service requests
PRB37273	Asset is removed after using action "Transform" in Service Desk
PRB37336	Initial journal entry is empty after being processed by E-Mail Robot if email contains plaintext or plaintext with HTML
PRB37364	On creating Changes and Problems, user's ownership is taken instead of creator's
PRB37445	Inventory Data Providers might stop working during scanning
PRB37464	Service Catalog SSP - Returning single SRV which is part of BND (radio buttons) and SET is not possible
PRB37513	SSP Service Catalog Shopping Cart - Parent elements with underlying services in the shopping cart cannot be removed if a BND, SET or a GRP is added to cart
PRB37515	Follow Up: Workflows fail because of PointCollection Error
PRB37531	GDI fails with Maximum stored procedure, function, trigger, or view nesting level exceeded (limit 32)
PRB37542	SAML2 function should be extended to include the option of full signing of client requests
PRB34963	In Repair Wizard Person selected as Recipient in the Catalog is used as consumer

Release 12.0.1.1145 (31.07.2023)

Problem	Description
PRB36628	Missing icons in editor toolbar when enter solution in knowledge base (KB) article
PRB37235	The horizontal scroll bar is disappeared when using the filter button
PRB37504	New UI Look - Bug in Layout Designer > Calculated Fields Editor

Release 12.0.1.1124 (Technical Preview; 03.07.2023)

Problem	Description
PRB34539	WT - Wrong translations for types in Tickets By Month List
PRB37444	Matrix42 Application is extremely slow
PRB34600	E-mail addresses with umlauts after @ can not be validated
PRB35080	"Invalid layout item" in e-mail descriptor after attachment control was added.
PRB35762	Field "Unlimited" in Service Level Agreement (SLA) Preview references to the wrong source
PRB35820	Time Tracking stops
PRB36019	Error message(400) when user calls up the order preview with 170 bookings in the SSP.
PRB36623	Knowledgebase: if language is different from EN search is performed in EN + current language localization
PRB36739	Enterprise Queue (EQM) Activities are shown in the History Tab of a ticket
PRB36772	GetData Acitivty can still be used
PRB36868	Inactive/Deleted users can be chosen in ticket closing dialogs
PRB36910	Closing Task, Problem and Change Wizard do not create a Relation to a KB Article
PRB37151	The object relation grid control displays Non linked entries
PRB37175	Directory Domain Services WF not allowing an Azure account and an on Prem AD account to be members of the same AD group at the same time
PRB37222	Worker cannot not be intialised after hotfix installation due to duplicate entry in PDRDwpConfigurationClass
PRB37230	Not localized comment if using action "assign service" on section "handle related ticket"
PRB37245	Application Usage records (local and remote) may falsely show application as "Not installed"
PRB37256	AD Data Provider changes asset status of Computers regardless of Management Type
PRB37259	[Cloud Update] Setup fails on Service Layer Config step during update of distributed server due to wrong connectionStrings content
PRB37260	[Publish Workflows] Need to be optimized
PRB37267	Remote Usage Tracking agent cannot connect to Citrix DDC via HTTPS
PRB37269	Absolute references in Staging DB Views cause Empirum Connector to fail after renaming of Staging DB
PRB37281	Error during parallel incidents creation in the normal UI
PRB37286	api/ApiToken/GenerateAccessTokenFromApiToken is not flagged as public
PRB37307	Occasionally failing workflows with Point Collection Error
PRB37312	Where Condition in ResolveUnknownInventoryApplication() Code needs to be optimised
PRB37330	Inventory of VMWare vCenter keeps duplicating VMs if UUID is not unique

Version 12.0.0

Release 12.0.0.1073 (09.06.2023)

Problem	Description
PRB37267	Remote Usage Tracking agent cannot connect to Citrix DDC via HTTPS
PRB37312	Where Condition in ResolveUnknownInventoryApplication() Code needs to be optimised
PRB36738	Price of individual services as a part of service group is not displayed in shopping cart
PRB37222	Worker cannot not be intialised after hotfix installation due to duplicate entry in PDRDwpConfigurationClass

Release 12.0.0.1070 (19.05.2023)

Problem	Description
PRB37332	Inactive users can be selected within close wizard
PRB36121	Assign multiple services at once - Target selection Bug
PRB37269	Absolute references in Staging DB Views cause Empirum Connector to fail after renaming of Staging DB
PRB37330	Inventory of VMWare vCenter keeps duplicating VMs if UUID is not unique
PRB37245	Application Usage records (local and remote) may falsely show application as "Not installed"

Release 12.0.0.1062 (28.04.2023)

Problem	Description
PRB37297	Send Mail Action - Descriptor Parameter Ticket and ObjectTypeName are not submitted by the web-service if it's a task, change or problem
MDO403376	Partly invisible UI due to issue with license certificate checks

Release 12.0.0.1060 (12.04.2023) - Release Candidate (for testing only)

Problem	Description
PRB37286	api/ApiToken/GenerateAccessTokenFromApiToken is not flagged as public
PRB36940	Changement of ticket category being neglected while closing a problem

Release 12.0.0.1050 (28.03.2023) - Technical Preview (for testing only)

Problem	Description
PRB36420	Tree View in Asset Management does not show all workplaces
PRB37042	Worker app can crash when closing workflow application if the worker has a very high load.
PRB37043	Login loops and does not work if a high value is set for session-life time (hours)
PRB37116	Wrong displaying "LongDate" Date Format in previews
PRB37210	Wrong english word in attachment upload control
PRB37265	ESM Installation Wizard shows Matrix42 AG instead of GmbH Copyright
PRB37056	Inform responsible roles or users via email checkbox state within Quick Call Template not correctly taken over by e-mail robot
PRB37095	SDDM Import Data Provider ignores Management Type of Assets
PRB36830	LIS Import LicenseManager\Inbox is not empty after a successful import ( The creator of this fault did not specify a Reason )
PRB36622	Incorrect display of context on layout grids after publishing
PRB36880	When use Image Picker in Multi-Fragment Grid (Form Edit) image is not selectable while uploading
PRB36926	Fullscreen Mode of Source Data in Problems at Import Log Preview hides entries and has no close button
PRB35312	WT- English states are displayed in Notifications panel while user's UI language is German.
PRB35692	Wizard submit button does not work when fragments.delete is used as service operation
PRB35797	UUX Engine Activiation - deleted GDIE and Workflows are still present in the engine activation parameters
PRB35836	Workflow error message - Worker/AppFabric differs and confuces a user
PRB36562	Action context workflow run on Worker Transaction history of changed attribute does not portray user who started action in UUX
PRB36855	Matrix42 Worker Process Crash if in Worfklow PowerShell Activity SQL Connection is not possible / has error
PRB36859	AD Fullimport is not run if LastFullImportRun is far in the past but (LastFullImportRun + FullImportDaysIntervall < Today) is true
PRB36981	Inconsistency of TextType preset and useable length of 16 characters during attribute creation, but in SQL Studio of type
PRB36991	The "HTTPSend" Activity don't store the data from the server nvarchar(max)
PRB37007	Service connection description field accept fixed length characters During attribute creation 'TextType' has fxied length 16.
PRB37030	Getting the Http Response Empty WF not fails when HTTP send activity gets error response
PRB37175	Directory Domain Services WF not allowing an Azure account and an on Prem AD account to be members of the same AD group at the same time
PRB37176	Update to any M42 Version fails if Application is installed on the drive root.
PRB37259	[Cloud Update] Setup fails on Service Layer Config step during update of distributed server due to wrong connectionStrings content
PRB37260	[Publish Workflows] Need to be optimized
PRB37034	Demand Detection cannot be used for the WF "Provisioning - Create WF Change"
PRB37218	Illegal characters in path unprocessed mails by E-Mail Robot when mail subject contains special characters (e.g. vertical bar \|) and maximum allowed length of mail is exceeded
PRB37242	UUX -> SelfServicePortal -> Catalog - under special circumstances (Service / Catalog high Count) - objects are loaded slowly
PRB34750	Related incidents/Service Request/ are not closed when close the problem
PRB37282	IMAP configuration problems with Cyrus mailserver
PRB37163	UUX cannot be started because assembly reference error with "Microsoft.Data.Odata" occurs after updating to 11.0.2.3452