Solved Problems 12.0.x
List of solved problems for Software Asset & Service Management 12.0.x including all updates.
Version 12.0.4
Release 12.0.4.3183 (Technical Preview; 14.03.2024)
| Problem | Description |
|---|---|
|
PRB30140 |
UUX: Attribute NewInformationReceived is not set to 0 after sighting the tickets in PRB, CHN and TSK |
|
PRB30601 |
Workflow Studio: Create Change fails with description set to empty string variable |
|
PRB31941 |
UUX: Close ticket(inc, srq, prb, ticket) action does not inlude attachments to emails sent |
|
PRB32109 |
UUX - Pausing comments are missing for INC and PRB which doesnt have User assigned |
|
PRB32112 |
UUX: Tabs Solution, Description, Jounral im PRB dialog are always shown in english |
|
PRB32905 |
UUX - Service Desk - Problem - When User close a PRB Related Incidents Dialog is displayed even though without any related INC |
|
PRB33149 |
UUX - Closing a CHN queries PRB, TSK and other things, even though they are not linked |
|
PRB33981 |
UUX - Printout of TSK - PRB tickets empty page only |
|
PRB34652 |
UUX: Close Change Request Wizard will request PRB, TSK and approvals, although they are not linked |
|
PRB35427 |
Create Problem action - Related Objects in Ticket Preview stay visible after being removed from the PRB |
|
PRB35534 |
Change to 0% of the Tax Rate, despite the default Tax Rate is set |
|
PRB36176 |
Schema: Text Type can't deal with String as default value |
|
PRB36387 |
Timeout while loading history for Global OU (and histories for Locations and CostCenters) |
|
PRB36400 |
Incorrect consolidation behaviour in Compliance Company Code |
|
PRB36406 |
Software Product Quick Filters show green status when compliance < 100% but usage rights are unlimited |
|
PRB36615 |
Contracts - Volume license agreement dialog - Support tab is duplicated |
|
PRB36642 |
When the recipient is changed in SSP, the search doesn't show the desired result |
|
PRB36787 |
Can`t select Data Query filter for Add License Requirement Rule if user is in License Manager role only |
|
PRB36887 |
All Data Providers are set to inactive after installation of HF |
|
PRB37024 |
Visual Tracking - GetSingleRecordData - Data isn't shown if over 20 outputs are definied |
|
PRB37038 |
A connector related workflow doesnt start after finding deadlock victim workflow instance |
|
PRB37090 |
Wrong field info in Engine Activation Scheduler |
|
PRB37102 |
Cost projection shows incorrect date based on missing time zone conversion |
|
PRB37179 |
WF Visualization Argument name values not displaying the Recipients Bcc & Cc |
|
PRB37278 |
Web service operation (api/actions/commit) permission error when closing too many tasks |
|
PRB37326 |
UUX E-Mail Descriptor - Boolean value sent in wrong language |
|
PRB37517 |
Count function over "many" does not consider current node from a structure |
|
PRB37521 |
Missing Parent filter, Filter in navigation after upgrade not working |
|
PRB37561 |
LCM Batch Processing reports status "completed" while still running |
|
PRB37572 |
Columns in Grid View occasionally get stuck when user drag and drop them |
|
PRB37580 |
Export to excel does not contain all columns when all columns, which are not set to "visible" by default are selected |
|
PRB37581 |
E- Mail Configuration Feature does not set Sender AND From Attribute with the same value |
|
PRB37593 |
Disabling of Attachment Office Document Preview does not work |
|
PRB37603 |
Incorrect Payload for "m42Services/api/WidgetDialog/GetNewData" by creating a new Object (for example a ticket) |
|
PRB37606 |
Newly created objects via object relation grid are not linked if current base object does not exist yet |
|
PRB37649 |
Bool value is not handled correctly by the visibility in mx-email-link within E-Mail Designer |
|
PRB37685 |
Remote Usage Tracking might not parse date from DDC |
|
PRB37693 |
Missing write permission on the Worker folder for Service Account - Worker Installer does not allow to deploy Remote Worker |
|
PRB37701 |
File Attachments can be manipulated with REST API |
|
PRB37704 |
E-Mail Descriptor - Line breaks are ignored in E-Mails sent by E-Mail Descriptors |
|
PRB37718 |
System does not save sent mails in the folder |
|
PRB37730 |
Тhe user resolution in the login multi fragment doesn't work due to the naming pattern which is valid |
|
PRB37747 |
usp_LdapConnectorResolveMembership may runs longer to long |
|
PRB37752 |
Advanced Search -> Large User filter causing system shema crash - No limitation (of Filter) |
|
PRB37761 |
Completely empty e-mails are created leaving out all ticket information |
|
PRB37772 |
Incorrect Complaince rule not Triggered for empty value |
|
PRB37792 |
Silverback data provider - Import of device applications fails |
|
PRB37823 |
Wrongly set Audience for Parent/Child Search Filter pair causes Application to endlessly load |
|
PRB37862 |
Editing a system compliance rule removes action |
|
PRB37831 |
Fix Person preview for Master data |
|
PRB37840 |
Azure Dataprovider: Data collection fails when filter contains ' character |
|
PRB37841 |
Issue with character ' when importing a configuration package |
|
PRB37846 |
Windows Inventory might fail while trying to inventory SQL, Exchange and Sharepoint inspite of not being installed |
| PRB36687 | Global search in SSP is non functional for search context "Tickets" if the role of a user is Everyone |
| PRB36694 | NewInformationReceived value is not changed after receiving e-mail to a closed ticket if sender E-mail is assigned to a person |
| PRB36718 | When changing a user to email address for sending email from ticket, the journal entry displays old user data |
| PRB36983 | Tasks with set Recurrency create incorrect interval |
| PRB37759 | Service Layer error message when bulkwise closing of activities |
| PRB37925 | The Workflow not resumed on closing waited Ticket cause of deadlock & inconsistency |
Version 12.0.3
Release 12.0.3.3124 (14.03.2024)
| Problem | Description |
|---|---|
| PRB37846 | Windows Inventory might fail while trying to inventory SQL, Exchange and Sharepoint inspite of not being installed |
| PRB37660 | Wrong time tracking calculation on manual time tracking with split service time profile |
| PRB37561 | LCM Batch Processing reports status "completed" while still running |
| PRB36887 | All Data Providers are set to inactive after installation of HF |
| PRB37718 | System does not save sent mails in the folder |
Release 12.0.3.3114 (21.02.2024)
| Problem | Description |
|---|---|
| PRB36945 | Preselected service in a bundle with excluded service |
| PRB37517 | Count function over ""many"" does not consider current node from a structure |
| PRB37685 | Remote Usage Tracking might not parse date from DDC |
| PRB37760 | AD Data Provider - AD group Members (from subdomains) are not more imported after Update to 12.0.2.1236 or 11.0.2.3581 |
| PRB37761 | Completely empty e-mails are created leaving out all ticket information |
| PRB37823 | Wrongly set Audience for Parent/Child Search Filter pair causes Application to endlessly load |
| PRB37831 | Fix Person preview for Master data |
Release 12.0.3.3107 ( 05.02.2024)
| Problem | Description |
|---|---|
| PRB37809 | Empty groups are not collected to membership.XML if SPSGenericConnectorConfigurationClassLDAP.OptimizeImport = 1 |
| PRB37567 | Advanced search for "technical target" in the Self-Service Portal in "my services" shows error message |
| PRB37294 | GDI truncates milliseconds on date import |
| PRB37467 | EQM Mail Robot Configuration - Category is not taken from the EQM Profile |
| PRB37644 | Mail Robot applies wrong category if it creates a service request with a queue (eqm) |
Release 12.0.3.3103 ( Technical Release; 26.01.2024)
| Problem | Description |
|---|---|
| PRB37552 | Linux OS version is not imported correctly from empirum connector |
| PRB37325 | Wrongly assigned Azure AD accounts to on prem AD groups if on prem AD accounts are synced to Azure AD |
| PRB35980 | Search Filters does not apply to the current user |
| PRB36122 | Obsolete DataQuery.GetRelationItemsCount Webservice and wrong Audience |
| PRB36126 | Setting properties to Hidden is ignored after installing configuration package in another system |
| PRB36330 | "Handle End-of-Maintenance" wizard suggests Software Product with user's ownership while ignoring the correct Company Code |
| PRB36334 | UUX - It is not possible to send e-mails with special characters in the e-mail address |
| PRB36609 | Maintenance Mode "-AdminOnly" doesn`t work via PowerShell |
| PRB36808 | Insert hyperlink to the Self Service Portal into incident-related emails doesn't work with Inform Users when a Ticket is in Progress |
| PRB36834 | SCCM Data Provider imports incorrect network adapters |
| PRB36875 | Workflow Designer - PowerShellActivity - Script Editor change Bool Value Definition allways to UPPER CASE |
| PRB36883 | Customize AD Connector extension |
| PRB36923 | CC in context currency field/ property is not watchable |
| PRB36925 | Source Data in Problems at Import Log Preview contains duplicate data |
| PRB36971 | Error processing Dataset View in Edit mode for Contracts, Applications, Bookings |
| PRB37027 | Own created quick link to navigation item leads to "404 - page not found" |
| PRB37055 | OAuth 2.0 still active though usage of SMTP Authentication checkbox is unclicked |
| PRB37065 | After we changed the SMTP settings to modern authentication, we get the SMTP error Concurrent connection limit exceeded |
| PRB37088 | Wrong error message recommending using AppFabric's tool 'FixWorkflowRehydrationConsole.exe' to recover frozen Worker instances |
| PRB37111 | Changing Dialog view from within an application results in an error |
| PRB37113 | PublicAPI - Fragments.GetRelation - Right Side of Definition does not work for NxM Relation |
| PRB37145 | Unable to save SQL Query with the word "Update" in a SQL data source |
| PRB37157 | Pickup Data Definition: indistinguishable display name within configuration project while adding data |
| PRB37178 | When executing the Active Directory Data Provider in the action "Monitor import", the finished date is already displayed at startup. |
| PRB37187 | String inline editing field not adjusting according to custom expanded column width in multi fragment grid |
| PRB37188 | Configuration Wizard does not update DatabaseFileStorage-connectionString in PDRDwpConfigurationClass when Changing Database |
| PRB37221 | "Account locked" : After specified amount of failed login attempts while not using automatic unlock option, AD account cannot be unlocked manually for UUX |
| PRB37239 | Deleted AAD Accounts remain active in the UUX if “Skip Import Deleted Objects” option is set to true. |
| PRB37241 | UUX -> Administration - > Global System Settings -> Edit Dialog - DataBase Informations incorrect (show parts of the azure managed instance sql connection string) |
| PRB37309 | ESM - "api/STS/login" and "api/STS/logout" not flagged as public |
| PRB37317 | UUX -> Self Service Portal -> Home -> Management Area -> Order Overview need to be optimized /m42Services/api/orders/ runs under special circumstances in error 500 |
| PRB37378 | After a crash of the worker service, workflow instances may hang up |
| PRB37390 | Grid Control does not load column if name contains special characters e.g. brackets () |
| PRB37396 | Data Provider files in Message Queue folders are not cleaned up after processing fails |
| PRB37417 | Execute Import Definition Wizard may cause malfunction which blocks other import definition executions |
| PRB37420 | Installation fails when using Configuration Package with exported PDRDataQueryClassFilter |
| PRB37457 | OU import runs into an error (no valid parent object!) |
| PRB37479 | Compliance Reconciliation WF may fail on downloading sqllite file due to expired file name cache |
| PRB37496 | Airwatch Data Provider uses deprecated API call for Software Inventory |
| PRB37507 | "Import Monitor" action always shows the result of the first configuration of Data Providers |
| PRB37525 | Rich Text Box Control does not support right click menu in 12.0.1 |
| PRB37574 | Azure AD data provider overwrites some attributes in person object but primary account is set to on prem AD account |
| PRB37577 | Attribute "mail" is filled on data collection of AAD data provider even on empty attribute "mail" in Azure |
| PRB37584 | Compliance Reconciliation might fail during database synchronisation |
| PRB36273 | Right click Action of Visual Tracking at Grid does not work |
| PRB37620 | System update for Service Store only fixes core worker, not additional workers |
| PRB37628 | [New Look] Saving the dialog switches the Dialog Tabulator to first one |
| PRB37629 | [New Look] It is hard to find Non Context actions, in case of multiple available |
| PRB37631 | [New Look] the burger menu uses the wrong color for icons |
| PRB37632 | [New Look] Dialog tabs disappear when scrolling |
| PRB37633 | [New Look] Colors in the Themes for New Look makes Corporate Identity hard to follow |
| PRB37634 | [New Look] Navigation based on Structures is loaded only on Reload |
| PRB37635 | [New Look] Filter-panel does not support many filters |
| PRB37638 | New Look: No Search in Navigation |
| PRB37639 | Workflows stuck (frozen) with bookmark status = 1 (closing) and WFInstance state = 1 (executing) |
| PRB37640 | AD data provider fails on "partial" import: Cannot get LDAP Entries importing a single label domain |
| PRB37645 | Metering Cloud Customers broken? |
| PRB37646 | Parent Workflow get stuck with blocking bookmarks in spite of completed Sub Workflows |
| PRB37656 | SAML2: claim source attribut value in matrix42.services.log |
| PRB37665 | [New Look] Display of Structures in the New Look does not support many levels and is not usable |
| PRB37666 | UI auto-switching from new look to default look |
| PRB37674 | Action "Synchronize Server" creates WebServices duplicates with audience restricted to adminstrators |
| PRB37675 | After upgrade the 12.0.2.1202 the customers cannot access Matrix42 UUX |
| PRB37691 | Journal entries do not load after upgrade to 12.0.2.1202 due to wrong fileId reference. |
| PRB37595 | Empirum Inventory Data Provider updates Computers, regardless of LastScanDate |
| PRB37685 | Remote Usage Tracking might not parse date from DDC |
| PRB37722 | SQLLite file processing may runs into an error |
| PRB37747 | usp_LdapConnectorResolveMembership may runs longer to long |
| PRB37748 | After update to 11.0.2.3576 or 12.0.2.1236 Import definition AD: Import Persons [Update Only] may runs into a timeout |
| PRB37764 | Parametrized Filter Expression not correct implemented for mail descriptors |
| PRB37688 | Silverback Connector SQLException - Timeout Error |
| PRB36400 | Incorrect consolidation behaviour in Compliance Company Code |
| PRB37756 | Workflow Health Executor: Parent workflows, which are waiting for a subworkflow, which is paused by delay activity, getting resumed |
| PRB37748 | After update to 11.0.2.3576 or 12.0.2.1236 Import definition AD: Import Persons [Update Only] may runs into a timeout |
| PRB37644 | Mail Robot applies wrong category if it creates a service request with a queue (eqm) |
| PRB37693 | Missing write permission on the Worker folder for Service Account - Worker Installer does not allow to deploy Remote Worker |
| PRB30601 | Workflow Studio: Create Change fails with description set to empty string variable |
| PRB37655 | Compliance Rules unreliable - Email don’t send to the users stored in the license |
| PRB37621 | File storage provider rules are only used for UI interface - the configured rules are not used for background logics |
Version 12.0.2
Release 12.0.2.1236 ( 21.12.2023)
| Problem | Description |
|---|---|
| PRB37722 | SQLLite file processing may runs into an error |
| PRB37726 | Directory Domain Services Error" |
| PRB37685 | Remote Usage Tracking might not parse date from DDC |
Release 12.0.2.1230 ( 30.11.2023)
| Problem | Description |
|---|---|
| PRB37027 | Own created quick link to navigation item leads to "404 - page not found" |
| PRB37073 | Sometimes Workflows cannot be gotten in unknown causes |
| PRB37239 | Deleted AAD Accounts remain active in the UUX if “Skip Import Deleted Objects” option is set to true. |
| PRB37241 | UUX -> Administration - > Global System Settings -> Edit Dialog - DataBase Informations incorrect (show parts of the azure managed instance sql connection string) |
| PRB37317 | UUX -> Self Service Portal -> Home -> Management Area -> Order Overview need to be optimized /m42Services/api/orders/ runs under special circumstances in error 500 |
| PRB37457 | OU import runs into an error (no valid parent object!) |
| PRB37479 | Compliance Reconciliation WF may fail on downloading sqllite file due to expired file name cache |
| PRB37552 | Linux OS version is not imported correctly from empirum connector |
| PRB37574 | Azure AD data provider overwrites some attributes in person object but primary account is set to on prem AD account |
| PRB37584 | Compliance Reconciliation might fail during database synchronisation |
| PRB37599 | E-mail Robot skipped checking mailboxes because another request is still running |
| PRB37613 | "Provisioning - Create WF Change Workflow" - "Change Management WF - Assing AD Group"- Timing Problem for Relation Set Tasks |
| PRB37626 | Worker auto update function may cause malfunction of data collector workflows |
| PRB37646 | Parent Workflow get stuck with blocking bookmarks in spite of completed Sub Workflows |
| PRB37661 | Workflowsinstance may not be started correctly and left in a state with instanceID 00000000-0000-0000-0000-000000000000 |
| PRB37667 | Some service Icons are not loaded in Self Service Portal |
| PRB37674 | Action "Synchronize Server" creates WebServices duplicates with audience restricted to adminstrators |
| PRB37691 | Journal entries do not load after upgrade to 12.0.2.1202 due to wrong fileId reference. |
| PRB37700 | Addition of Primary Filter in Data Query "Portal Incidents" |
Release 12.0.2.1209 ( 06.11.2023)
| Problem | Description |
|---|---|
| PRB37177 | Custom reports and some default reports are running into timeout and are not displayed |
| PRB37507 | "Import Monitor" action always shows the result of the first configuration of Data Providers |
| PRB37525 | Rich Text Box Control does not support right click menu in 12.0.1 |
| PRB37639 | Workflows stuck (frozen) with bookmark status = 1 (closing) and WFInstance state = 1 (executing) |
| PRB37675 | After upgrade the 12.0.2.1202 the customers cannot access Matrix42 UUX |
Release 12.0.2.1202 ( 19.10.2023)
| Problem | Description |
|---|---|
| PRB37111 | Changing Dialog view from within an application results in an error |
Release 12.0.2.1197 (Technical Release; 02.10.2023)
| Problem | Description |
|---|---|
| PRB37050 | When ticket is paused and edited by another user |
| PRB37065 | After we changed the SMTP settings to modern authentication, we get the SMTP error Concurrent connection limit exceeded |
Release 12.0.2.1193 (Release Candidate; 26.09.2023)
| Problem | Description |
|---|---|
| PRB36290 | Image of Panel status is not shown in KB editor control |
| PRB36396 | Knowledge Base (KB) search control shows all versions of articles |
| PRB36477 | Software Products with discontinued LIS templates are flagged with "Updated Template" |
| PRB36513 | Shortcut "Alt+F" interferes with Chrome menu |
| PRB36628 | Missing icons in editor toolbar when enter solution in knowledge base (KB) article |
| PRB36706 | No permissions as non Admin user accessing the "Support -> Knowledge Base" tab in the Self Service Portal |
| PRB36812 | Workflow "ITSM - Assign Queue Sub-workflow" activities could not be loaded |
| PRB36834 | SCCM Data Provider imports incorrect network adapters |
| PRB36897 | Collection ID filter in SCCM Data Provider configuration is ignored |
| PRB36900 | Mail Descriptor - Extra Property based on Enum/ Pickup is not localised |
| PRB37017 | With group filter (“TicketID”) accessing all incident records block the display results |
| PRB37066 | OS info missing in UEM console for several languages |
| PRB37129 | The user "Photo" attribute modified and the image disappeared after calling the service catalog |
| PRB37186 | Opened view options of multi fragment grid overlay with concurrent expanded actions of preview |
| PRB37191 | When rejecting services (Approval Workflow) the approval-free bundle is booked as "approved |
| PRB37235 | the horizontal scroll bar is disappeared when using the filter button |
| PRB37271 | "User reachable at" field is not saving data when transforming tickets to incidents or service requests |
| PRB37273 | Asset is removed after using action "Transform" in Service Desk |
| PRB37298 | License Management Batch Processing sometimes leads to inconsistent results. |
| PRB37310 | Removing service sets/bundles/groups from a shopping cart is not possible individually. |
| PRB37313 | Can't sign in via AzureAD with Call Tracker |
| PRB37336 | Initial journal entry is empty after being processed by E-Mail Robot if email contains plaintext or plaintext with HTML |
| PRB37340 | SVMActivityClassChange.EntryBy is no longer set to "Catalog Order" by "Provisioning - Create WF Change" WF |
| PRB37347 | MailRobot functionality also loads disabled mailbox configurations and blocks the complete processing if a password cannot be decrypted (The input is not a valid Base-64 string as it contains a non-base 64 character) |
| PRB37370 | Export localization (Export All) exports different languages as shown in grid |
| PRB37395 | Browser crashing on grouping column with vast amount of items in grid view |
| PRB37419 | KB article cannot be created within closing activity in Enterprise Queue Management (EQM) |
| PRB37445 | Inventory Data Providers might stop working during scanning |
| PRB37459 | AAD Data Provider - Filter for "GroupType" not usable/does not work |
| PRB37464 | Service Catalog SSP - Returning single SRV which is part of BND (radio buttons) and SET is not possible |
| PRB37472 | Compliance Reconciliation WF creates License Requirements without ownership of consumer |
| PRB37493 | ESM area - UUX application change and loading Landing Pages take too long - rework service operation for getting actual entity type for Tickets |
| PRB37513 | SSP Service Catalog Shopping Cart - Parent elements with underlying services in the shopping cart cannot be removed if a BND SET or a GRP is added to cart |
| PRB37515 | Follow Up Workflows fail because of PointCollection Error |
| PRB37534 | Wizard "Close Ticket" in version 12.0.1.1145 has no localization in Finish Button Text |
| PRB37536 | Error message on the Self-Service when a simple user open the KB Datasetview |
| PRB37537 | Error message when pausing a ticket after using Send E-mail action |
| PRB37542 | SAML2 function should be extended to include the option of full signing of client requests |
| PRB37568 | Using "resolve" when closing a ticket leads to escalating solution point |
| PRB37556 | Error message when forwarding or closing a ticket/incident/service request while using 'Start Time Tracking wizard automatically' |
Version 12.0.1
Release 12.0.1.1174 (21.09.2023)
| Problem | Description |
|---|---|
| PRB36834 | SCCM Data Provider imports incorrect network adapters |
| PRB36900 | Mail Descriptor - Extra Property based on Enum/ Pickup is not localised |
| PRB37129 | The user "Photo" attribute modified and the image disappeared after calling the service catalog |
| PRB37298 | License Management Batch Processing sometimes leads to inconsistent results. |
| PRB37459 | AAD Data Provider - Filter for "GroupType" not usable/does not work |
| PRB37472 | Compliance Reconciliation WF creates License Requirements without ownership of consumer |
| PRB37493 | ESM area - UUX application change and loading Landing Pages take too long - rework service operation for getting actual entity type for Tickets |
| PRB37537 | Error message when pausing a ticket after using Send E-mail action |
| PRB37568 | Using "resolve" when closing a ticket leads to escalating solution point |
Release 12.0.1.1162 (31.08.2023)
| Problem | Description |
|---|---|
| PRB36628 | Missing icons in editor toolbar when enter solution in knowledge base (KB) article |
| PRB37271 | "User reachable at" field is not saving data when transforming tickets to incidents or service requests |
| PRB37273 | Asset is removed after using action "Transform" in Service Desk |
| PRB37336 | Initial journal entry is empty after being processed by E-Mail Robot if email contains plaintext or plaintext with HTML |
| PRB37364 | On creating Changes and Problems, user's ownership is taken instead of creator's |
| PRB37445 | Inventory Data Providers might stop working during scanning |
| PRB37464 | Service Catalog SSP - Returning single SRV which is part of BND (radio buttons) and SET is not possible |
| PRB37513 | SSP Service Catalog Shopping Cart - Parent elements with underlying services in the shopping cart cannot be removed if a BND, SET or a GRP is added to cart |
| PRB37515 | Follow Up: Workflows fail because of PointCollection Error |
| PRB37531 | GDI fails with Maximum stored procedure, function, trigger, or view nesting level exceeded (limit 32) |
| PRB37542 | SAML2 function should be extended to include the option of full signing of client requests |
| PRB34963 | In Repair Wizard Person selected as Recipient in the Catalog is used as consumer |
Release 12.0.1.1145 (31.07.2023)
| Problem | Description |
|---|---|
| PRB36628 | Missing icons in editor toolbar when enter solution in knowledge base (KB) article |
| PRB37235 | The horizontal scroll bar is disappeared when using the filter button |
| PRB37504 | New UI Look - Bug in Layout Designer > Calculated Fields Editor |
Release 12.0.1.1124 (Technical Preview; 03.07.2023)
| Problem | Description |
|---|---|
| PRB34539 | WT - Wrong translations for types in Tickets By Month List |
| PRB37444 | Matrix42 Application is extremely slow |
| PRB34600 | E-mail addresses with umlauts after @ can not be validated |
| PRB35080 | "Invalid layout item" in e-mail descriptor after attachment control was added. |
| PRB35762 | Field "Unlimited" in Service Level Agreement (SLA) Preview references to the wrong source |
| PRB35820 | Time Tracking stops |
| PRB36019 | Error message(400) when user calls up the order preview with 170 bookings in the SSP. |
| PRB36623 | Knowledgebase: if language is different from EN search is performed in EN + current language localization |
| PRB36739 | Enterprise Queue (EQM) Activities are shown in the History Tab of a ticket |
| PRB36772 | GetData Acitivty can still be used |
| PRB36868 | Inactive/Deleted users can be chosen in ticket closing dialogs |
| PRB36910 | Closing Task, Problem and Change Wizard do not create a Relation to a KB Article |
| PRB37151 | The object relation grid control displays Non linked entries |
| PRB37175 | Directory Domain Services WF not allowing an Azure account and an on Prem AD account to be members of the same AD group at the same time |
| PRB37222 | Worker cannot not be intialised after hotfix installation due to duplicate entry in PDRDwpConfigurationClass |
| PRB37230 | Not localized comment if using action "assign service" on section "handle related ticket" |
| PRB37245 | Application Usage records (local and remote) may falsely show application as "Not installed" |
| PRB37256 | AD Data Provider changes asset status of Computers regardless of Management Type |
| PRB37259 | [Cloud Update] Setup fails on Service Layer Config step during update of distributed server due to wrong connectionStrings content |
| PRB37260 | [Publish Workflows] Need to be optimized |
| PRB37267 | Remote Usage Tracking agent cannot connect to Citrix DDC via HTTPS |
| PRB37269 | Absolute references in Staging DB Views cause Empirum Connector to fail after renaming of Staging DB |
| PRB37281 | Error during parallel incidents creation in the normal UI |
| PRB37286 | api/ApiToken/GenerateAccessTokenFromApiToken is not flagged as public |
| PRB37307 | Occasionally failing workflows with Point Collection Error |
| PRB37312 | Where Condition in ResolveUnknownInventoryApplication() Code needs to be optimised |
| PRB37330 | Inventory of VMWare vCenter keeps duplicating VMs if UUID is not unique |
Version 12.0.0
Release 12.0.0.1073 (09.06.2023)
| Problem | Description |
|---|---|
| PRB37267 | Remote Usage Tracking agent cannot connect to Citrix DDC via HTTPS |
| PRB37312 | Where Condition in ResolveUnknownInventoryApplication() Code needs to be optimised |
| PRB36738 | Price of individual services as a part of service group is not displayed in shopping cart |
| PRB37222 | Worker cannot not be intialised after hotfix installation due to duplicate entry in PDRDwpConfigurationClass |
Release 12.0.0.1070 (19.05.2023)
| Problem | Description |
|---|---|
| PRB37332 | Inactive users can be selected within close wizard |
| PRB36121 | Assign multiple services at once - Target selection Bug |
| PRB37269 | Absolute references in Staging DB Views cause Empirum Connector to fail after renaming of Staging DB |
| PRB37330 | Inventory of VMWare vCenter keeps duplicating VMs if UUID is not unique |
| PRB37245 | Application Usage records (local and remote) may falsely show application as "Not installed" |
Release 12.0.0.1062 (28.04.2023)
| Problem | Description |
|---|---|
| PRB37297 | Send Mail Action - Descriptor Parameter Ticket and ObjectTypeName are not submitted by the web-service if it's a task, change or problem |
| MDO403376 | Partly invisible UI due to issue with license certificate checks |
Release 12.0.0.1060 (12.04.2023) - Release Candidate (for testing only)
| Problem | Description |
|---|---|
| PRB37286 | api/ApiToken/GenerateAccessTokenFromApiToken is not flagged as public |
| PRB36940 | Changement of ticket category being neglected while closing a problem |
Release 12.0.0.1050 (28.03.2023) - Technical Preview (for testing only)
| Problem | Description |
|---|---|
| PRB36420 | Tree View in Asset Management does not show all workplaces |
| PRB37042 | Worker app can crash when closing workflow application if the worker has a very high load. |
| PRB37043 | Login loops and does not work if a high value is set for session-life time (hours) |
| PRB37116 | Wrong displaying "LongDate" Date Format in previews |
| PRB37210 | Wrong english word in attachment upload control |
| PRB37265 | ESM Installation Wizard shows Matrix42 AG instead of GmbH Copyright |
| PRB37056 | Inform responsible roles or users via email checkbox state within Quick Call Template not correctly taken over by e-mail robot |
| PRB37095 | SDDM Import Data Provider ignores Management Type of Assets |
| PRB36830 | LIS Import LicenseManager\Inbox is not empty after a successful import ( The creator of this fault did not specify a Reason ) |
| PRB36622 | Incorrect display of context on layout grids after publishing |
| PRB36880 | When use Image Picker in Multi-Fragment Grid (Form Edit) image is not selectable while uploading |
| PRB36926 | Fullscreen Mode of Source Data in Problems at Import Log Preview hides entries and has no close button |
| PRB35312 | WT- English states are displayed in Notifications panel while user's UI language is German. |
| PRB35692 | Wizard submit button does not work when fragments.delete is used as service operation |
| PRB35797 | UUX Engine Activiation - deleted GDIE and Workflows are still present in the engine activation parameters |
| PRB35836 | Workflow error message - Worker/AppFabric differs and confuces a user |
| PRB36562 | Action context workflow run on Worker Transaction history of changed attribute does not portray user who started action in UUX |
| PRB36855 | Matrix42 Worker Process Crash if in Worfklow PowerShell Activity SQL Connection is not possible / has error |
| PRB36859 | AD Fullimport is not run if LastFullImportRun is far in the past but (LastFullImportRun + FullImportDaysIntervall < Today) is true |
| PRB36981 | Inconsistency of TextType preset and useable length of 16 characters during attribute creation, but in SQL Studio of type |
| PRB36991 | The "HTTPSend" Activity don't store the data from the server nvarchar(max) |
| PRB37007 | Service connection description field accept fixed length characters During attribute creation 'TextType' has fxied length 16. |
| PRB37030 | Getting the Http Response Empty WF not fails when HTTP send activity gets error response |
| PRB37175 | Directory Domain Services WF not allowing an Azure account and an on Prem AD account to be members of the same AD group at the same time |
| PRB37176 | Update to any M42 Version fails if Application is installed on the drive root. |
| PRB37259 | [Cloud Update] Setup fails on Service Layer Config step during update of distributed server due to wrong connectionStrings content |
| PRB37260 | [Publish Workflows] Need to be optimized |
| PRB37034 | Demand Detection cannot be used for the WF "Provisioning - Create WF Change" |
| PRB37218 | Illegal characters in path unprocessed mails by E-Mail Robot when mail subject contains special characters (e.g. vertical bar |) and maximum allowed length of mail is exceeded |
| PRB37242 | UUX -> SelfServicePortal -> Catalog - under special circumstances (Service / Catalog high Count) - objects are loaded slowly |
| PRB34750 | Related incidents/Service Request/ are not closed when close the problem |
| PRB37282 | IMAP configuration problems with Cyrus mailserver |
| PRB37163 | UUX cannot be started because assembly reference error with "Microsoft.Data.Odata" occurs after updating to 11.0.2.3452 |