Navigation and Dashboards I: Navigation Items

Announcements are part of the Enterprise Service Management. Please find additional information here: Service Catalog  Guide - Objects  

Collaboration is a part of the Enterprise Service Management. Please find additional information here: 

• Tasks 
• Calendar
• Notes

Environments are a part of the Enterprise Service Management. Please find additional information here: Software Asset Management Guide - Reference for Asset Management

Workplaces are a part of the Enterprise Service Management. Please find additional information here: Software Asset Management Guide - Reference for Asset Management

Users are shown in the navigation in SUEM and UEM and based on the persons managed in the master data of the platform.

Assign software or policies based on the user. Easier targeting based on the devices users have.

• Assignments can be created based on the devices assigned to users.
• Only users which where assigned as principle user are shown in the list of the assignment wizard.
• The preview provides an overview of the users data and which devices are assigned.
• When selecting one or more users a new assignment can be created with all devices assigned to the users.
• The assignment edit wizard provides an option to use users for device selection.

Displays information on detectend and imported SIM Cards with the corresponding Phone Number, Assigned Device and the ICCID

Assignments describe the target state for the devices contained in it based on the assigned objects. An assignment can contain different device types (e.g. Windows computers, mobile devices with iOS and Anbroid) and object types (e.g. Silverback tag, Empirum package). It is ensured that the appropriate combination of device and object (management type) is used for distribution/configuration.

See the detailed documentation for details.

The "Infrastructure Management" navigation item provides details on the software management depot infrastructure. Empirum Depot servers and synchronization jobs are listed to provide an overview and enable troubleshooting. All communication takes place via the Enterprise Service Bus.

A dashboard provides an overview to easily identify depot servers with problems or outdated data.

The list of depot servers displays an indicator to instantly identify depot servers that either have an error in at least one sync job (red) or no sync job information (gray). When selecting a depot server, the preview shows a list of the reported sync jobs with their latest status. It is also possible to send a "resync sync status" which initiates the resending of the current sync job information from the depot.

The sync jobs list displays all reported sync jobs. They can be filtered to get an overview of a specific sync job type such as "Packages" or a specific depot server or status. Selecting a sync job provides detailed information. The action "Start" will send a message to the depot server to start the selected sync job.  The action "Stop" will send a message to the depot server to stop the selected sync job if it is running.  The execution will be delayed.

Contains information about feedback, ideas, and links to the Documentation