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Creating the service connection for Microsoft 365 License Assignment


Matrix42 Enterprise Service Management contains the Microsoft 365 service. This service is needed for creating a service connection to Azure Active Directory portal.

To create a service connection, take the following steps:

  1. Configure the authentication and authorization settings for integration on Azure Active Directory portal.
  2. Create a tenant in Enterprise Service Management.
  3. Create a service connection in Enterprise Service Management.

A DWP subscription is required to be able to use the extension. 


Refer to the Сreating the service connection for the Intune data provider article to configure the service connection for the Microsoft 365 Licenses data provider. The configuration steps for both extensions are quite similar with a couple of differences outlined below.

The following values should be used for Microsoft 365 Licenses in each corresponding step.

  1. Assigning permissions (can be Application or Delegated):
  • Microsoft Graph > User.Read
  • Microsoft Graph > User.ReadWrite.All
  • Microsoft Graph > Organization.Read.All
  1. Creating a tenant:

Select Microsoft 365 in the Service field.

  1. Creating a service connection:

In the Service field, select Microsoft 365 - Azure Active Directory (Application) or Microsoft 365 - Azure Active Directory (Delegated) depending on the type of permissions configured on Azure portal.

Now you can use this service connection in the configuration of the Microsoft 365 Licenses data provider.

For more information on creating and using service connections, please refer to this article.

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