Matrix42 uses a communication architecture based on an enterprise service bus. This allows a more efficient and faster communication between the UUX for SUEM, Empirum, Silverback, EgoSecure and Remote Assistance. This allows hybrid deployment scenarios, (e.g. Empirum and EgoSecure local, Silverback and the Digital Workspace Platform in the Cloud).
Azure Service Bus for Cloud or RabbitMQ for on-premise installations are currently supported as Service Bus. Review the documentation for the respective installation or configuration in the corresponding download.
Please see the Extension help for more details and release notes.