Features covered by the Unified User Experience
This overview provides a summary of the supported features for administration and also which information is transferred via the Enterprise Service Bus (ESB). Please see the help for more details.
Covered version 2012 (2.3.7)
- ESB = Information is transferred via Enterprise Service Bus
- Connector = Information is transferred via Empirum Connector
- Data Provider = Information via Silverback Data Provider
- EWC = Requires a installed Empirum Web Console and configured access
- API = Requires direct API access to the core system
|Insights||Dashboard with charts for SUEM||Empirum, Silverback and EDP related data. Includes service management incident information and announcements.|
|Home||Dashboard with charts for UEM||Empirum, Silverback related data|
Co-Managed devices which are managed by Empirum and Silverback. Classic = Empirum only and Modern = Silverback only.
The state gets detected by the Empirum ID and/or Silverback ID of devices.
|Data from Empirum Connector and/or ESB is available. Co-Managed devices also gets updates from Silverback (ESB/Data Provider)|
|Endpoint Device View||Shows a list of all managed computers and allows to drill in a preview. Also the "Editing" is possible which displays all details and allows changing several values. The data is shared with Asset Management.||Data from Empirum Connector and/or ESB is available. Modern and Co-Managed devices also get updates from Silverback (ESB/Data Provider)|
Shows various management relevant information
Data from Empirum Connector or ESB is available
Silverback (Data Provider and ESB)
Patch Management (ESB)
|Add / Delete Computer||
Add and Delete in the UEM/SUEM App will also perform the activity in Empirum. The same action in Asset Management does not create or delete computers in Empirum.
|Actions on managed computers||
Actions allow management of one or more selected computers.
ESB and API.
Empirum API needs to be configured in the UEM Settings. Silverback API is configured in the Silverback Data Provider.
Empirum Web Console installed and configured in UEM settings for Show Log.
Shows a list of all objects assignable in UUX from Empirum and Silverback All are provided via ESB from Empirum and Silverback
Empirum Software Classes, Variable Configurations, OS Templates and Sync Templates are not (yet) provided.
|Empirum, Silverback via ESB|
Shows the state and details of deployments. Empirum information is based on installation state from log and Silverback on assignment state to Tags.
|Empirum, Silverback via ESB|
Management of Assignments. Assignments are used for deployments and assigning computers to Tags.
Provides features like pe-building and later activation, automated rollout plans, Empirum distribution options.
Assignments are created in Empirum in a dedicated Assignment Group called "UEM Console". Existing Empirum assignments in other groups are not considered.
Assignments are created, updated and deleted via API. Empirum API needs to be configured in the UEM Settings. Silverback API is configured in the Silverback Data Provider.
The installation status used for calculation of the progress is sent via ESB.
|UEM/Settings||Settings for connection information of the Empirum API and Empirum Web Console (EWC). Only available for self hosted customers. (EWC)||Empirum API and EWC|
- Proceed with Service Bus Installation and Configuration: Service Bus