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Matrix42 Self-Service Help Center

Boot Code Errors

Boot Code Errors

At boot time, Matrix42 displays a message as to the status of the TPM-encrypted KEK. Usually this will be ‘Unlock TPM successful’. However, should there be a problem, an error message will be displayed. Here is a list of error messages that may appear:

Code Name Value Description

ERR_TPM_BIOS_CALL_FAILED

AA130000

BIOS call to access the TPM failed.

ERR_TPM_BAD_RESPONSE_SYNTAX

AA140000

Response of TPM function call (BIOS) has bad syntax.

ERR_TPM_BAD_RESPONSE_TOO_LONG

AA150000

Response of TPM function call (BIOS) is too long.

ERR_TPM_BAD_RESPONSE_TAG

AA160000

Response of TPM function call (BIOS) contains an unexpected tag.

ERR_TPM_BAD_RESPONSE_VERIFICATION

AA170000

Response of TPM function call (BIOS) has bad check sum.

ERR_TPM_MASK_BIOS_INIT_AUTH

AA910XXX

BIOS error: Error authenticating to TPM.

ERR_TPM_MASK_BIOS_UNSEAL

AA920XXX

BIOS error: Error in TPM decryption.

ERR_TPM_MASK_BIOS_LOAD_KEY

AA930XXX

BIOS error: Error loading key into TPM.

ERR_TPM_NAC_BAD_NAC_STRUCT

AA0A0000

The structure of NAC block inconsistent.

ERR_TPM_NAC_NO_TPM_INFO

AA1A0000

TPM info structure missing in NAC block.

ERR_TPM_NOT_ENOUGH_MEMORY_PROVIDED

AA040000

Not enough memory to store function result.

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