Prerequisites and Installation

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Installing Workflow Designer directly from an Extension Gallery.

Prerequsites

Matrix42 Enterprise minimum v. 25.4
Configurable AI (will be automatically installed with the AI-Native Workflow Designer Extension)
Licenses required: ITSM 2023 Advanced/Enterprise or ITSM 2025 Enterprise and Intelligence / Configurable Al

Installation

In the Administration application, open Extension Gallery, search and install the latest version of the AI-Native Workflow Designer:

AI Native Workflow Designer extension gallery.png

Access

After installation, the Workflow Designer is available in the Administration application → Services & Processes → Workflow Designer.