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Installation Guide II: System Requirements

Hardware Requirements

To use the EgoSecure products, your system must meet the following minimum hardware requirements:

 

 

 

EgoSecure Server

Component Minimum Recommended
RAM 2 GB 4 GB
Free disk space 20 GB 50 GB

Processor

Dual Core Quad Core

EgoSecure Agent (Client computer)

Component Minimum Recommended
RAM 2 GB 4 GB
Free disk space 5 GB 15 GB

Processor

Dual Core Quad Core

Database

To use EgoSecure, an SQL database is required. The required hard disk space varies greatly depending on the product usage. We recommend to not change the default auto growth and maximum size parameters of the database. The Secure Audit module can generate large amounts of data, especially in combination with other modules.

Operating Systems and Database Servers

To use the EgoSecure products the system must meet the software requirements below. The EgoSecure Server can be installed only on 64-bit systems, but the EgoSecure Console is available both in 32- and 64-bit versions under Program Files/EgoSecure/EgoSecure Server. The following database servers and operating systems are supported:

Database servers Operating systems Recent Deprecations
  • Microsoft SQL Server: 2014, 2016, 2017, 2019, or 2022
  • Microsoft SQL Express editions* of the above  enumerated Microsoft SQL Server versions
  • Microsoft Azure SQL

Use Express versions of Microsoft SQL Server only for demonstration purposes and for very small organizations. This is because the size of the SQL Express server is limited to 10GB. This limit can be quickly reached, especially when using Secure Audit. In this case, errors will occur when running EgoSecure Data Protection.

EgoSecure Server:

  • Windows Server 2016, 2019 or 2022 (to 22H2)
  • Windows 10 (to 22H2) or 11 (to 23H2)

The Microsoft Visual C++ Redistributable** (x86 and x64) is required on the EgoSecure server before installing or updating to version 24.0.2 or newer.

EgoSecure Agent:

  • Windows 10 (to 22H2) or 11 (to 23H2)
  • Windows Server 2016, 2019 or 2022 (to 22H2)

EgoSecure Antivirus is not supported on Windows Server.

Support of:

  • Remote Desktop Services
  • Citrix XenApp & XenDesktop 7.15 LTSR
  • Citrix Virtual Apps and Desktops 7 1912 LTSR

EgoSecure Service Bus Adapter

  • Windows Server 2016, 2019 or 2022 (to 22H2)
  • Windows 10 (to 22H2) or 11 (to 23H2)
  • Support for Microsoft SQL Server 2012 and Windows Server 2012 R2 was dropped in version 23.0.2
  • Support for MySQL Community Server 5 or higher was dropped in version 24.0.0

Additional Software

Microsoft Visual C++ Redistributable  

EgoSecure version 24.0.2 and newer now use the Microsoft OLE DB Driver, which is bundled in the EgoSecure installer. The installation of the Microsoft Visual C++ Redistributable is a prerequisite, and while the x64 installer for Microsoft OLE DB Driver installs both the 64-bit and 32-bit driver, the x64 installer for the Microsoft Visual C++ Redistributable doesn't install 32-bit binaries. You must install both the x86 and x64 versions of the C++ redistributable package (version 14.34 at minimum) to install EgoSecure versions with x64 OLE DB driver package. 

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