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Matrix42 Self-Service Help Center

Required Network Configuration

Traffic overview

For images and icons to be displayed correctly in the chat, outgoing traffic to https://*.(westeurope/northeurope) must also be authorized for users.
In the opposite direction, the publicly visible Enterprise Service Management URL has to be provided at the VSA Basic configuration dialog. In addition outbound and inbound traffic from https://*.(westeurope/northeurope) must be allowed.

The following URLs must be accessible by the Enterprise Service Management system 

Https traffic must be enabled to:

  • (used by Matrix42 Service Connection)
  • (used by Microsoft 365 Service Connection)
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