UEM Agent Windows

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The UEM Agent for Windows is the software deployment component of Matrix42 UEM (Empirum). It runs as a background service on all managed Windows devices.

The agent provides an easy-to-use user interface that allows users to install software from a kiosk, postpone automated software installation requests, and track installation progress. Additionally, the UEM Agent Window serves as the base component for managing the Empirum infrastructure depot server (local distribution points).

The current versions are available for download on the Marketplace. Matrix42 always supports the respective current UEM Agent version.

Integration of the Marketplace download

The UEM Agent is provided as a ZIP file. Unzip the ZIP file and copy the content to the Empirum directory of the Empirum Server (overwrite any existing files).
Included are:

UEM Agent package for import (Configurator\PackageStore\{ID})
UEM Agent MSI (Configurator\Packages\Matrix42\UEM Agent Windows\MSI\XXXX)
Matrix42UEMAgentUpdater (Configurator\User\UEMAgentUpdater)

Import the package using the import function of the EMC in the software depot.

The Matrix42UEMAgentUpdater is used when updating the Agent.

The current documentation is contained in the Help directory of the UEM Agent package.

System requirements

Operating system

The UEM-Agent as of version 2209.1.2 supports only 64-bit Windows operating systems.
For 32-bit systems, an earlier UEM-Agent version must be used.

The UEM-Agent as of version 2305.1.2 no longer supports the following Windows operating systems:

Windows Server 2012 R2 (x64)
Windows 8.1 (x86 and x64)
Windows Server 2012 (x64)
Windows Server 2008 R2 Service Pack 1 (x64)
Windows 7 Service Pack 1 (x86 and x64)

Microsoft .NET Framework

Version 4.6.1 for UEM-Agent versions before 1910.0
Version 4.7.2 for UEM-Agent versions from 1910.0 onwards
- Microsoft .NET Framework 4.7.2 supports the following operating systems:
  - Windows Server 2016 (version 1709)
  - Windows 10 Anniversary Update (version 1607) (x86 and x64)
  - Windows 10 Creators Update (version 1703) (x86 and x64)
  - Windows 10 Fall Creators Update (version 1709) (x86 and x64)
  - Windows Server 2012 R2 (x64)
  - Windows 8.1 (x86 and x64)
  - Windows Server 2012 (x64)
  - Windows Server 2008 R2 Service Pack 1 (x64)
  - Windows 7 Service Pack 1 (x86 and x64)

The .NET package has to be installed upfront if required.