Assigned Assets

Diagram of Relations Between the Affected CIs:

Required Configuration:

1. The service uses the Assign Asset from Stock provisioning workflow.
2. An SKU is defined in the stock configuration of the service.
3. The SKU is related to the assets.
4. Assets have a main user.
5. Assets have the Active status.

Detection:

1. Retrieve the configured SKU from the service.
2. Retrieve all assets with the Active status that are related to this SKU.
3. Retrieve the assigned main users of the assets.
4. Retrieve all service bookings (without uninstallation booking) for this service.
5. Check for all service bookings if the asset is still related to the SKU.
6. If not, create an uninstallation booking.
7. If yes, check the combination of the asset and the main user within the booking.
8. If wrong, create an uninstallation booking.
9. Continue with detection of missing bookings.