A note is a comment that is normally made in the context of a contractual agreement, an appointment, or a task.
- Go to Matrix42 Software and Asset Management > Service Desk application.
- In the navigation area, click Collaboration > Notes.
- On the toolbar, click +Add Note. A properties dialog opens.
- Enter the note related information. For detailed description of the Note dialog, refer to the Note Dialog article in this User Guide.
- Click DONE at the bottom to save and close.