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Matrix42 Self-Service Help Center

Managing Journal Entries

Changing Visibility of Journal Entries

A journal entry can be set to permanent visibility in the portal by selecting the Visible in Portal checkbox next to it in the Ticket. 

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Changing Journal entry Title color

There is a possibility to change the color of a header of a Journal entry.

It can be done by setting the Color attribute value of the corresponding entry type in SPSJournalEntryPickupType.

E.g lets change the title color for a Take Over journal entry

 

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The result would be

 

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The value 0xff808080 stands for the default one. If selected - the default color will be applied.

Resetting IIS could be needed in order to apply color settings.

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