In the Matrix42 Self Service Portal, you can repair defective services. As a result, a new order item of the Repair type is created in the Matrix42 Service Catalog.
- Go to the Matrix42 Self Service Portal and click Workplace > My Services in the navigation area.
- If you cannot find the required service, enter a search term into the Search Text field and press <Enter>.
- Click a service to open it in Preview, and then click Repair in the toolbar.
- Check and, if required, change the information.
- Click REPAIR.