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Matrix42 Self-Service Help Center

Repairing Services

In the Matrix42 Self Service Portal, you can repair defective services. As a result, a new order item of the Repair type is created in the Matrix42 Service Catalog.

  1. Go to the Matrix42 Self Service Portal and click Workplace > My Services in the navigation area.
  2. If you cannot find the required service, enter a search term into the Search Text field and press <Enter>.
  3. Click a service to open it in Preview, and then click Repair in the toolbar.
    repairservices.jpg
  4. Check and, if required, change the information.
  5. Click REPAIR.

     

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