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Android Enterprise II: DPC Identifier Enrollment

Android Enterprise DPC identifier Enrollment

This method helps to make rollouts with Android devices more seamless and secure. One of the biggest advantages is that end users can unpack their devices and complete the enrollment with just a few steps. It is not needed anymore to use a personal Gmail account on the devices, instead it is more like a sign-in into their corporate account. As an administrator, you can be sure that your managed devices have all corporate policies in place. Also support cases will be much easier and less, because end users do not have extra steps during their enrollment process. For using DPC identifier, you’ll need a compatible device and Silverback.

DPC Identifier enrollment in details allows your customers to unbox their device and start the Out-of-box experience. At the point where users usually enter their Gmail Account details it is time to switch to the new deployment method. Your users’ needs to enter our Android Enterprise identifier afw#matrix42. After entering the identifier our Companion application,  the Device Policy Controller (DPC),  will be downloaded and the rest of the enrollment procedure can be done. This will activate the device owner on enrolled device, so that these device are now classified in Google's language as work-managed device. 

Activate Managed Account

To use the DPC Identifier enrollment and activate the Device Owner Mode, it is mandatory that a tag with Enabled Managed Account is auto populated to your device(s). To create a tag proceed the following steps:

  • Navigate to your Silverback Management Console
  • Navigate to Tags
  • Click Create New
  • Enter a Name (e.g. Corporate Owned Android) 
  • Add a Description (optional)
  • Activate Profile
  • Enable Device Types  (Android and/or SamsungSafe)
  • Enable Auto Population and click save 

Consider to configure the Auto Population to corporate ownership, LDAP Filter or Device Owner option

  • Navigate to Profile > Managed Account
  • Enable Managed Account
  • Choose a selection for the Auto-update apps constraint (optional)
  • Proceed with Save & Close 

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Device Registration

When your Tag is ready and the Auto Population is configure properly, proceed with a Device Registration. Please note that it is possible to create Enrollment Tokens for your users in advance. Please refer to Devices Guide Part I: Pending

Prepare your Enrollment

  • Navigate to your Self Service portal (e.g. https://silverback.company.com/ssp )
  • Enter a username (e.g. maria.miller@imagoverum.com)
  • Enter a password
  • Click Sign In
  • Select your Ownership of the device
  • Click Start (Phone Number is in this case not necessary)
  • Your QR-Code and activation one time password is ready
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Step By Step Enrollment 

For the example enrollment a Samsung J5 (2017) device has been used with Android 7.0. Your experience may vary when using different devices or different Android versions.

  • Turn on the device
  • Change to the desired language and tab Start
  • Connect with Wi-Fi or use cellular and tab Next
  • Accept at least End user License Agreement Policy. Tab Next
  • Wait until some steps are prepared
  • Enter on Add your account page afw#matrix42 and tab Next
  • Install Matrix42 Silverback Companion
  • Wait until application download is finished
  • Confirm with Install
  • Wait until installation is finished
  • Accept Pop-Ups about Calendar, Phone Calls, Contacts, and Media
  • Agree Terms and Conditions
  • Proceed with Next
  • Wait until the Device Owner mode is activated
  • Now scan the QR-Code
  • Wait until the registration is done.
  • The KLMS Agent screen will appear automatically (only on Samsung Devices)
  • Mark the checkbox on and proceed with confirm (only on Samsung Devices)
  • Wait again. You will notice on the top that Play Support libraries will be updated
  • After a moment you will noticed that your Work account is added
  • Exit Companion application by clicking on the back button on your device
  • Now the setup is finished and your device is prepared as a work-managed device
  • You will notice that you have just a few applications installed
  • Go to Settings > Accounts > Accounts
  • You will see that you are connected to a managed account

Next Step

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