Devices
The Device section is the central part of the device management in Silverback and is divided into 4 different areas that represent the life cycle of a device. The different areas of the Silverback Management Console are described in the following table.
Section | Description |
---|---|
Pending | Displays outstanding pending enrollment requests, meaning that either a user has entered their credentials into the Silverback Self Service Portal and received a One Time Password to enroll their device, or administrators have created enrollments on behalf of users. |
Managed | Contains devices that have successfully enrolled in Silverback and conform to the optional set of policies applied via Tags. |
Blocked | Contains devices that are enrolled in Silverback but have a problem installing profiles or applications, or do not comply with the optional set of policies applied via a tag. Devices in Blocked are denied access to sensitive corporate data such as Wi-Fi or VPN access, or managed applications, but device configurations made via Restrictions are still applied. |
Checked Out | Displays devices where Silverback has detected that the user has manually unregistered their devices. |
For further information, please refer to the corresponding guides for the individual areas: