Mobile devices that are used in the organization should be managed and monitored. You can import the mobile device information from the Matrix42 Mobile Device Management system automatically by using the MDM Connector (for versions before 8.0) or MWM AirWatch/MWM Silverback Data Provider (for 8.0 and later versions). For this, you require the corresponding license certificate. Please also note that the MDM Connector works only for AirWatch 7.3 and earlier versions.
If the MDM Connector or MWM AirWatch/MWM Silverback Data Provider is not configured or activated, please do it before you start working with Matrix42 Software Asset and Service Management.
You can find the information on the MWM AirWatch and MWM Silverback Data Providers in the Solution Builder manual under Integration > Built-In Data Providers.