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Matrix42 Self-Service Help Center

Access to Data

Overview

Users can be assigned more than one role. In this case, the corresponding rights accumulate. However, rights for a specific access are still absent.

 

Incident Management

Ticket Management Service Request Management

Problem Management

Change Management

Service Desk Management

Service Level Management

Configuration Item

R

W

C

D

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Account

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Announcement

Appointment

Category

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Change

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Change Approval

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Change Template

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Computer

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Cost Center

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Dashboard

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E-mail Template

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General Peripheral

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Holiday

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Incident

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Knowledge Base Article

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Location

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Note

Mobile Device

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Monitor

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Network Device

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Operation Level Agreement

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Organizational Unit

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Portal Category

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Printer

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Problem

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Quick Call Template

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User Role

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Service Bundle

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Service Group

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Service Level Agreement

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Service Set

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Service Time Profile

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SIM Card

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Stock Keeping Unit

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Task

Task Template

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Underpinning Contract

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Universal Asset

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Legend:

R = Read

W = Write

• = Permitted

 

C = Create

D = Delete

- = Not defined

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