Devices Guide Part III: Device Information

Last updated
Save as PDF

Device Information

To view information about an individual device, simply click on the specified device and the Device Information window will present itself. The Device Information list is generated using the latest information from the time the device last checked in, and will only display information that the device OS makes available.

Actions

For each device certain actions are available

Action	Description
Refresh	Forces the device to perform a check in.
Resultant Tags	Displays a coverage of all assigned configuration and tag membership
Actions	Shows depended device actions
Pending Commands	Displays database information about past and upcoming device commands
Status History	Displays database information about the Device History
System Variables	Displays all captured system variables for a specific device.
Managed Applications	Displays all available assigned applications with remote installation actions
Application Feedback	Receive Feedback from installed and managed applications on Android Enterprise
Clear Passcode	Clears the passcode of the device
Reboot (Windows 10 only)	Forces the device to reboot after 5 min
Message	Sends message via Companion application to device
Rename (Windows 10 only)	Renames the Windows 10 device
Defender Signature Update (Windows 10 only)	Performs signature updates for Windows Defender.
Defender Offline Scan (Windows 10 only)	Starts a Microsoft Defender Offline scan on the computer where you run the command. After the next OS reboot, the device will start in Microsoft Defender Offline mode to begin the scan.
Clean (Windows 10 only)	Cleaning a device will remove all user-installed and pre-installed applications, with the option to persist user data
Restart	Forces a Device Owner Mode device or SamsungSafe device to restart
Restart (iOS supervised only)	Forces a iOS supervised device to restart
Shutdown (iOS supervised only)	Forces a iOS supervised device to shutdown
Location (iOS supervised only)	Detects the Location of a iOS supervised devices with enabled Lost Mode
Play Sound (iOS supervised only)	Plays a sound on iOS supervised devices with enabled Lost Mode
Rename (iOS supervised only)	Renames the iOS supervised device name
Lost Mode (iOS supervised only)	Turns a iOS supervised device into lost mode. Will activate location action

Information

For each device a bunch of information will be displayed.

	Android & SamsungSafe	iOS/iPadOS	Windows 10	macOS	AppleTV
Device Information	Device ID Device Owner Lost Mode Ownership UDID IP Address Device Name Device Type Label Device Visibility Flag OS Version Security Patch Level Model Number Serial Number Serial Number RO Serial Number RIL Product Manufacturer Battery Level Device Capacity IMEI Modem Firmware ICCID IMSI Bluetooth MAC WiFi MAC EAS Device ID MDM Version	Device ID Supervised Lost Mode Ownership UDID IP Address Device Name Device Type Label Device Visibility Flag OS Version Model Number Serial Number Is iTunes Active Battery Level Device Capacity IMEI Modem Firmware ICCID IMSI Bluetooth MAC WiFi MAC Locator Service Enabled Do Not Disturb In Effect Personal Hotspot Enabled EAS Device ID	Device ID Azure AD Joined Last PIN Reset Value Ownership UDID Label Device Visibility Flag Device Name Domain Product Manufacturer Model Version OS Version OS Mode OS Edition Hardware Version Firmware Version Radio Software Version Last Inventory Local Time Screen Resolution Battery Level Battery Status Battery Estimated Runtime IMEI WiFi MAC Processor Type Processor Architecture OS Edition Serial Number	Device ID Lost Mode Ownership UDID IP Address Device Name Device Type Label Device Visibility Flag OS Version Model Number Serial Number Is iTunes Active Battery Level Device Capacity Bluetooth MAC WiFi MAC	Device ID Supervised Lost Mode Ownership UDID IP Address Device Name Device Type Label Device Visibility Flag OS Version Model Number Serial Number Is iTunes Active Battery Level Device Capacity IMEI Modem Firmware ICCID IMSI Bluetooth MAC WiFi MAC
Location (*iOS only)			Last Known Location Captured at
Assigned Tags	Displays all assigned Tags	Displays all assigned Tags	Displays all assigned Tags	Displays all assigned Tags
Network Information	Current Country Current Network Subscriber Country Subscriber Network Carrier Settings Version Phone Number Data Roaming Enabled Voice Roaming Enabled Enforce Push While Roaming Policy Enforce Sync While Roaming Policy	Current Country Current Network Subscriber Country Subscriber Network Carrier Settings Version Phone Number Data Roaming Enabled Voice Roaming Enabled	Reported Country Current Network Phone Number Roaming Enabled		Current Country Current Network Subscriber Country Subscriber Network Carrier Settings Version Phone Number Data Roaming Enabled Voice Roaming Enabled
Restriction Information	Allow Camera Allow Bluetooth Allow Wi-Fi Force Storage Encryption	Force Fraud Warning			Allow Explicit Content Force Encrypted Backup
Security Information	Encryption Passcode Present Password Compliant Password Compliant with Profiles Companion Last Checkin Time Basic Integrity Extended Integrity Advisory Response	Encryption Passcode Present Password Compliant Password Compliant with Profiles Companion Last Checkin Time Basic Integrity Extended Integrity Advisory Response	Secure Boot State Encryption Compliance TPM Specification Version Antivirus Status Antivirus Signature Status Antispyware Status Antispyware Signature Status Firewall Status UAC Status Virtualization-based Security Hardware Requirement Status Virtualization-based Security Status Local System Authority Credential Guard Status	Full Disk Encryption enabled Institutional Recovery Key Personal Recovery Key Escrowed Personal Key Personal Key History
Windows Defender			Defender Version Defender engine version Defender signature version Defender service is running Signature is outdated Current state of the product Current state of the device Full scan is required Last full scan Last full scan signature version Full scan is overdue for the device Last quick scan Last quick scan signature version Quick scan is overdue for the device Real-time protection is running Network protection is running Tamper protection feature is enabled
OS X User Information				User Short Name User Long Name
Android for Work Information (*Android only)	Managed Profile Enabled Google EMM API integration Enabled Management type Device Reported Management type Google Managed Domain Username
Android Enterprise Information	Status Google Device ID Google EMM-managed user ID Google Managed Domain Username
Profile List	Silverback Exchange Profile Silverback Privilege Profile Silverback Restriction Profile Silverback Webclip Profile	Silverback Exchange Profile Silverback Privilege Profile Silverback Restriction Profile Silverback Webclip Profile		Silverback Privilege Profile Silverback Restriction Profile	Silverback Privilege Profile Silverback Restriction Profile
Available OS Updates		Human Readable Name Product Name Version Build Is Preview Download Size Install Size App Identifiers to Close Is Critical Is Configuration Data Update Is Firmware Update Restart Required Allow Install Later		Human Readable Name Product Name Version Build Is Preview Download Size Install Size App Identifiers to Close Is Critical Is Configuration Data Update Is Firmware Update Restart Required Allow Install Later
Provisioning Profile List (*iOS only)		Lists all the Provisioning Profiles installed on the device
Certificate List	Common Name Is Identity Thumbprint Expiration Date	Common Name Is Identity Thumbprint Expiration Date	Common Name Is Identity Thumbprint Expiration Date	Common Name Is Identity Thumbprint Expiration Date
VPP Details		VPP Client Id VPP User Email VPP Licenses Assigned		VPP Client Id VPP User Email VPP Licenses Assigned
Application List	Displays installed applications	Displays installed applications	Displays installed applications	Displays installed applications	Displays installed applications