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Matrix42 Self-Service Help Center

Configuration & Usage Statistics

How to check on the health of you monitoring configuration within SPM.

Configuration with Errors

To allow your SPM application to function fully, make sure your configuration is healthy and not busy with errors. For example, a large number of erroneous Attributes will still task the system to try and retry with connection efforts. 

Attributes

Some possible errors with Attributes:* The device API changes due to a software update and the Attribute data request no longer works

  • The connection credential of the API has been changed
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Event Definitions / Aggregate Event Definitions / Policies

Some possible errors with Event Definitions:* The evaluation criteria has an error in the syntax

  • A member of an Advance Event Definition, AED or Policy is missing
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