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Matrix42 Self-Service Help Center

Silversync Guide V: Access on iOS & iPadOS

Before you Start

On iOS and iPadOS devices, the Matrix42 Documents application exclusively provides access to Mobile Content Management with encryption options provided by EgoSecure Data Protection. The feature set of the Matrix42 documents app generally includes access Matrix42 Silversync file shares and Microsoft Sharepoint repositories. In this guide, we will focus on creating access to Matrix42 Silversync file shares and you can refer to the Matrix42 Documents guide for additional configuration and integration options. The integration for Matrix42 Silversync  file shares is performed with the following steps: 

Process Overview

To use the Mobile Content Management functionality in Silverback, the following steps are required:

Import Application into Silverback

When you plan to distribute Matrix42 Documents application via the Volume Purchase Program, the application will be listed automatically after a first successful Volume Purchase Program integration or after a regular synchronization process.  

  • Login to your Silverback Management Console as an Administrator
  • Navigate to App Portal
  • Choose iPhone or iPad
  • Click New Application
  • Ensure that App Store is select as Type
  • Type in the Name field Matrix42 Documents
  • Select Matrix42 Documents (com.matrix42.M42Content)
  • Configure the App Management options according to your needs: 
    • e.g. enable Automatically push to managed devices
    • e.g. enable Take management if the app is already installed
  • At this point, locate the App Config section and press Edit and review the App Configuration XML field and keep this option in mind to perform additional configuration. Keep the field at this point empty and proceed with OK as we recommend first to ensure the general functionality, before adding additional settings
  • Press Save
  • Confirm with OK

Add Application to a Tag

  • Navigate to Tags
  • Edit the in the previous chapter created Tag
  • Ensure to enable iPhone and/or iPad as Device Types
  • Navigate to Apps
  • Choose iPhone or iPad
  • Click Assign More Apps
  • Select Matrix42 Documents
  • Click Add Selected Apps

Repeat the steps for all enabled Device Types.

By pressing the Edit button inside the Tag, you can overrule or extend the settings inherited from the App Portal and additional settings for the Matrix42 Documents. Again, we recommend first to ensure the general functionality, before adding additional options. 

Assign Tag

Download and start Application

  • After a successful Tag configuration, the application should be distributed to your device(s) based on the App Management options you have configured.
  • After successful download and installation, open the Matrix42 Documents application on your device
  • Select now your Silversync Content Provider
    • Please be patient if the Content Provider does not appear directly, it might take some moments
  • Wait until refresh process is finished
  • Browse through your folder structure, open any file and get familiar with the Matrix42 Documents application
  • If you have a problem viewing folders or files, please review the Silverync Troubleshooting Guide 

Next Steps 

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