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Endpoint Devices II: Execute Device Actions

Actions for Endpoint Devices

In the top bar of the Preview Pane, there are many actions (buttons) shown that can be executed for the selected device. 

Show Logs  

Clicking the button opens a Sidepanel showing the Server Logs for the selected Device.

Before this feature can be used, a working connection to an Empirum Web Console must be configured first in the UEM Settings Section.


Create Assignment  

Clicking the button opens the Assignment window, in which an appropriate assignment can be configured for the selected device.


Add to Assignments  

To add one or more Empirum managed devices to an assignment, select them and add them to one or more assignments in the right pane.


Activate / Deactivate  

The corresponding button activates / deactivates a device managed by Empirum.

Clicking on "Activate"/"Deactivate" will result in the following checkboxes being shown:

 

"Software configuration via 'Pull'" will be pre-selected as a default option.

Confirm the action by clicking on "Activate"/"Deactivate" on the bottom right of the Sidepanel.

 

Default Behavior

  • Activating a device will result in the activation of this specific device in all other Assignment Groups where it is a part of.
  • Deactivating a device will result in the deactivation of this specific device in all other Assignment Groups where it is a part of.

Delete 

Clicking "Delete" removes a device completely from the UEM Management System.

Devices managed by Empirum will also be removed from the related Empirum instance.

Support Actions

One important part of device management is to handle the day-by-day support for administrators. In this release we extended for modern and co-managed devices several day-by-day actions. Each action can be performed as a single method or in bulk. If unsupported platforms will be selected, the option for the bulk execution will disappear in the User Interface. Each action can be reviewed in the Administration Application under Integration > Enterprise Service Bus > Remote Actions.  

Action state in device preview 

When an action is performed on a device the state can be reviewed in the device preview.

Action_state.png

Device Action Android iOS / iPadOS Windows tvOS
Refresh Yes Yes Yes Yes
Lock Yes Yes Yes Yes
Block Yes Yes Yes Yes
Unblock Yes Yes Yes Yes
Wipe Yes Yes Yes Yes
Retire Yes Yes Yes Yes
Clear Passcode Yes Yes    
Restart Yes Yes Yes Yes
Rename   Yes Yes Yes
Send Message   Yes    
Shutdown   Yes    
Location   Yes    
Play Sound   Yes    
Lost Mode   Yes    
Defender Signature Update     Yes  
Defender Offline Scan     Yes  
Clean     Yes  
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