Matrix42 Accessibility Statement
Overview
Matrix42 is committed to ensuring that our products and websites are accessible to people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the ESM platform.
Product Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. Matrix42 ESM Platform is partially conformant with WCAG 2.1 level AA and is optimized for JAWS Screen readers .
Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
To view the accessibility conformance report, see Accessibility conformance reports. section of this page.
The BITV-Test
Matrix42 uses BITV-Test to evaluate the accessibility of the Matrix42 ESM Platform, primarily in the public sector, by capturing the success criteria laid out in Germany’s Accessible Information Technology Regulation, defined in Barrierefreie Informationstechnik-Verordnung.
Efforts to Support Accessibility
Matrix42 GmbH takes the following measures to ensure accessibility:
- Accessibility is part of our internal guidelines
- Formal methods for quality assurance of accessibility exist within the company
- We perform regular assessments for the ESM Platform
Efforts on accessibility follow the stated below principles:
- Perceptibility: the information and components of the user interface must be presented to users in such a way that they can perceive them
- Operability: the user must be able to handle the components of the user interface and the navigation
- Comprehensibility: the information and handling of the user interface must be understandable
- Robustness: the content must be robust enough that it can be reliably interpreted by a variety of user agents, including assistive technologies
Required Technologies
ESM is designed to be compatible with the following assisting technologies:
- JAWS screen reader
The accessibility of the ESM website depends on the following technologies:
- WAI-ARIA
- HTML
- CSS
- Javascript
- Windows OS
- Chrome Browser
Feedback
We welcome your feedback on the accessibility of the Matrix42 platform and products. Please let us know if you encounter accessibility barriers within Matrix42 Support.
Web Content Accessibility Guidelines (WCAG) Conformity Status
ESM web application compliance has been checked against the "Guidelines for barrier-free web content - WCAG 2.1".
Standard compliance for the whole application without and with assistive technologies (e.g. JAWS screen reader) are as follows:
| Level | Amount of criteria | Whole application without assistive technologies, % | ARIA-optimized use cases (JAWS), % |
|---|---|---|---|
| A | 30 | 80% | 94% |
| AA | 20 | 81% | 92% |
| AAA | 28 | 59% | 70% |
| Total | 78 | 73% | 86% |
The WCAG 2.1 compliance declaration was drawn up on the basis of a self-assessment carried out by the Matrix42 GmbH.
The checked criteria and their support level details are provided in the table below.
Conformity Criteria Details
The conformity assessment table includes the following information:
- Guideline / Specification: the name and the guideline number corresponds to the WCAG 2.1 classification. The description of the criteria and requirement details can be found on the Web Accessibility Initiative website;
- Level: according to the standard, the possible levels are A, AA, and AAA;
- Support level for the whole application: this column includes the assessment of the application against the specified criteria without using any assistive technology (e.g. JAWS screen reader). Results were divided into the following categories:
- yes - the guideline principle and use cases are supported;
- partly - the guideline principle is supported, but not completely or with certain deviations;
- no - the guideline principle is currently not supported;
- not applicable - the application doesn't have such content that falls into the assessed criteria.
- Support level for ARIA-optimized use cases: this column includes the assessment of the application against the specified criteria using JAWS screen reader. The results were divided into the same categories as for the Support level for the whole application column. The results for these columns may differ. If the support level is partly but the deviation is not described, it is the same as for the Support level for the whole application column.
|
Principle |
Guideline / Specification |
Level |
Support level for the whole application |
Support level for ARIA-optimized use cases |
|---|---|---|---|---|
|
1. Perceivable |
1.1.1 Non-text Content |
A |
partly |
yes |
|
1.2.1 Audio-only and Video-only (Prerecorded) |
A |
not applicable |
not applicable |
|
|
1.2.2 Captions (Prerecorded) |
A |
not applicable |
not applicable |
|
|
1.2.3 Audio Description or Media Alternative (Prerecorded) |
A |
not applicable |
not applicable |
|
|
1.2.4 Captions (Live) |
AA |
not applicable |
not applicable |
|
|
1.2.5 Audio Description (Prerecorded) |
AA |
not applicable |
not applicable |
|
|
1.2.6 Sign Language (Prerecorded) |
AAA |
not applicable |
not applicable |
|
|
1.2.7 Extended Audio Description (Prerecorded) |
AAA |
not applicable |
not applicable |
|
|
1.2.8 Media Alternative (Prerecorded) |
AAA |
not applicable |
not applicable |
|
|
1.2.9 Audio-only (Live) |
AAA |
not applicable |
not applicable |
|
|
1.3.1 Info and Relationships |
A |
partly |
yes |
|
|
1.3.2 Meaningful Sequence |
A |
partly |
yes |
|
|
1.3.3 Sensory Characteristics |
A |
partly |
yes |
|
|
1.3.4 Orientation |
AA |
yes |
yes |
|
|
1.3.5 Identify Input Purpose |
AA |
partly |
yes |
|
|
1.3.6 Identify Purpose |
AAA |
partly |
yes |
|
|
1.4.1 Use of Color |
A |
yes |
yes |
|
|
1.4.2 Audio Control |
A |
yes |
yes |
|
|
1.4.3 Contrast (Minimum) |
AA |
partly The main text has a contrast ratio > 10, but helping texts such as labels < 3. |
partly |
|
|
1.4.4 Resize text |
AA |
yes |
yes |
|
|
1.4.5 Images of Text |
AA |
yes |
yes |
|
|
1.4.6 Contrast (Enhanced) |
AAA |
partly The main text has a contrast ratio > 10, but helping texts such as labels < 3. |
partly |
|
|
1.4.7 Low or No Background Audio |
AAA |
not applicable |
not applicable |
|
|
1.4.8 Visual Presentation |
AAA |
partly The user can't select foreground and background colors. Line and paragraph spacing rate differs from the required by the standard. |
partly |
|
|
1.4.9 Images of Text (No Exception) |
AAA |
yes |
yes |
|
|
1.4.10 Reflow |
AA |
partly The Search-Page Grid is not optimized for 256px height view |
partly. |
|
|
1.4.11 Non-text Contrast |
AA |
partly Exception: some borders |
partly |
|
|
1.4.12 Text Spacing |
AA |
yes |
yes |
|
|
1.4.13 Content on Hover or Focus |
AA |
yes |
yes |
|
| 2. Operable |
2.1.1 Keyboard |
A |
partly Hotkeys are available via "Shift+?" |
yes |
|
2.1.2 No Keyboard Trap |
A |
yes |
yes |
|
|
2.1.3 Keyboard (No Exception) |
AAA |
partly Hot keys are available via "Shift+?" |
yes |
|
|
2.1.4 Character Key Shortcuts |
A |
yes |
yes |
|
|
2.2.1 Timing Adjustable |
A |
yes |
yes |
|
|
2.2.2 Pause, Stop, Hide |
A |
yes |
yes |
|
|
2.2.3 No Timing |
AAA |
partly Exception: pop-up notifications has a time limit) |
yes |
|
|
2.2.4 Interruptions |
AAA |
no |
no |
|
|
2.2.5 Re-authenticating |
AAA |
partly When the session has expired, the user will be notified and can stay on the page and copy the necessary data. |
partly |
|
|
2.2.6 Timeouts |
AAA |
no |
no |
|
|
2.3.1 Three Flashes or Below Threshold |
A |
yes |
yes |
|
|
2.3.2 Three Flashes |
AAA |
yes |
yes |
|
|
2.3.3 Animation from Interactions |
AAA |
no |
no |
|
|
2.4.1 Bypass Blocks |
A |
yes |
yes |
|
|
2.4.2 Page Titled |
A |
yes |
yes |
|
|
2.4.3 Focus Order |
A |
yes |
yes |
|
|
2.4.4 Link Purpose (In Context) |
A |
yes |
yes |
|
|
2.4.5 Multiple Ways |
AA |
yes |
yes |
|
|
2.4.6 Headings and Labels |
AA |
yes |
yes |
|
|
2.4.7 Focus Visible |
AA |
yes |
yes |
|
|
2.4.8 Location |
AAA |
yes |
yes |
|
|
2.4.9 Link Purpose (Link Only) |
AAA |
yes |
yes |
|
|
2.4.10 Section Headings |
AAA |
partly |
partly |
|
|
2.5.1 Pointer Gestures |
A |
yes |
yes |
|
|
2.5.2 Pointer Cancellation |
A |
yes |
yes |
|
|
2.5.3 Label in Name |
A |
partly |
partly |
|
|
2.5.4 Motion Actuation |
A |
yes |
yes |
|
|
2.5.5 Target Size |
AAA |
no |
no |
|
|
2.5.6 Concurrent Input Mechanisms |
AAA |
yes |
yes |
|
| 3. Understandable |
3.1.1 Language of Page |
A |
partly Language can be determined on all pages except for the login page |
partly |
|
3.1.2 Language of Parts |
AA |
partly |
yes |
|
|
3.1.3 Unusual Words |
AAA |
partly |
yes |
|
|
3.1.4 Abbreviations |
AAA |
partly |
yes |
|
|
3.1.5 Reading Level |
AAA |
yes |
yes |
|
|
3.1.6 Pronunciation |
AAA |
not applicable |
not applicable |
|
|
3.2.1 On Focus |
A |
yes |
yes |
|
|
3.2.2 On Input |
A |
partly |
yes |
|
|
3.2.3 Consistent Navigation |
AA |
yes |
yes |
|
|
3.2.4 Consistent Identification |
AA |
yes |
yes |
|
|
3.2.5 Change on Request |
AAA |
yes |
yes |
|
|
3.3.1 Error Identification |
A |
yes |
yes |
|
|
3.3.2 Labels or Instructions |
A |
partly |
yes |
|
|
3.3.3 Error Suggestion |
AA |
partly |
yes |
|
|
3.3.4 Error Prevention (Legal, Financial, Data) |
AA |
yes |
yes |
|
|
3.3.5 Help |
AAA |
partly |
yes |
|
|
3.3.6 Error Prevention (All) |
AAA |
yes |
yes |
|
| 4. Robust |
4.1.1 Parsing |
A |
partly |
partly |
|
4.1.2 Name, Role, Value |
A |
partly |
yes |
|
|
4.1.3 Status Messages |
AA |
partly |
yes |